Problem
Cause/solution
Caller information is not
announced.
R
To use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 28).
R
The handset or base unit’s ringer volume is turned off. Adjust it
(page 18, 33).
R
The Talking Caller ID feature is turned off. Turn it on (page 34).
R
Depending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 50).
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 33).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R
Edit the phonebook entry name to fit in 1 line of text (page 28).
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R
The answering system is turned off. Turn it on (page 45).
R
The message memory is full. Erase unwanted messages
(page 46).
R
The recording time is set to
“
Greeting Only
”
. Change the
setting (page 50).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 50) to a lower value, or contact your phone service
provider.
I cannot operate the
answering system
remotely.
R
The remote access code is not set. Set the remote access
code (page 49).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 49).
R
The answering system is turned off. Turn it on (page 50).
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R
Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
57
Useful Information
