Panasonic KX-TG9372C Operating Instructions Manual Download Page 1

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This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save
them for future reference.
For assistance, please call

1-800-561-5505

or visit us at

www.panasonic.ca

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Expandable Digital Cordless

Answering System

Model No.

KX-TG9372C

TG9372C(e).book Page 1 Friday, August 22, 2008 3:28 PM

Summary of Contents for KX-TG9372C

Page 1: ...ese operating instructions before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the batteries for about 7 hours before initial use Operating Instructions Expandable Digital Cordless Answering System Model No KX TG9372C TG9372C e book Page 1 Friday August 22 2008 3 28 PM ...

Page 2: ...settings 21 Special instructions for programmable settings 26 Registering a unit 28 Call Display Service Using Call Display service 29 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 34 Listening to messages using the base unit 34 Listening to messages using the handset 35 Remote operation 36 Answering system settings 37 Voice Mail Servic...

Page 3: ...lls Allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls page 26 Night mode Allows you to select a span of time during which the handset will not ring for outside calls page 26 Talking battery alert Talking alarm clock Allows the handset to alert you if the battery is low talking battery alert page 13 and to alert you at the set time with a...

Page 4: ...mes attached to the handset No Accessory item Part number Quantity 1 AC adaptor for base unit PQLV207 1 2 Telephone line cord 1 3 Wall mounting adaptor 1 4 Rechargeable batteries 1 4 5 Handset cover 2 2 6 Belt clip 2 7 Charger 1 8 AC adaptor for charger PQLV209 1 1 2 3 4 5 6 7 8 TG9372C e book Page 4 Friday August 22 2008 3 28 PM ...

Page 5: ...every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4MPA 2 Headset RP TCA86 RP TCA94 RP TCA95 2 L Headset shown is RP TCA86 You can expand your phone system by registering optional handsets max 6 to a single base unit 1 KX TGA631C and KX TGA930C have the same feature as the supplied handset KX TGA936C not available as an option but is not designed to...

Page 6: ...e or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc ont...

Page 7: ... compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product...

Page 8: ...ls underground near metal objects such as wire fences etc L Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the product with a soft moist cloth L Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return L This product can store your private confidential ...

Page 9: ... ANSWER ON ANSWER ON indicator Handset A Speaker B MENU C Soft keys D Headset jack E C TALK F s SP PHONE Speakerphone G Dial keypad TONE H FLASH CALL WAIT I Charge indicator Ringer indicator Message indicator J Receiver K Display L OFF M Navigator key V Volume V N REDIAL PAUSE O HOLD INTERCOM P Microphone Q Charge contacts A B C D E F G H J K I J M N C L I O P Q C D E F G H A B K TG9372C e book Pa...

Page 10: ...Connect the AC adaptor cord A by pressing the plug firmly B Connect the telephone line cord until it clicks into the base unit and telephone line jack C Base unit L Use only the supplied Panasonic AC adaptor PQLV207 L Use only the supplied telephone line cord Using another telephone line cord may not allow the unit to work properly Charger L Use only the supplied Panasonic AC adaptor PQLV209 Item ...

Page 11: ...ur DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Call Display features do not function properly Batteryinstallationand replacement Important L Use the supplied rechargeable batteries Part No HHR 65AAABU L When installing the batteries Wipe the battery ends S T with a dry cloth Avoid touchi...

Page 12: ...800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Battery charge Place the handset on the base unit or charger for about 7 hours before initial use L While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge completed is displayed Note L It is normal for the handset to feel warm during charging Recha...

Page 13: ...andset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries L The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Symbols used in these operating instructions Battery icon Battery level 5 High 6 Medium 7 Low L When fl...

Page 14: ... to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 Save i OFF Date and time 1 MENU i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2008 0 7 1 5 0 8 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for ea...

Page 15: ... clip Headset optional Connecting a headset to the handset allows for hands free conversations We recommend using the Panasonic headset noted on page 5 Switching a call between the headset and handset speakerphone To switch to the handset speakerphone press s To return to the headset press C TG9372C e book Page 15 Friday August 22 2008 3 28 PM ...

Page 16: ...e i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C Note L A 3 5 second pause is...

Page 17: ... the same line page 11 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute again Note L Mute is a soft key visible on the handset display during a call Flash FLASH allows you to use the special features of your hos...

Page 18: ...dset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on BOOST flashes L While this feature is turned on the battery operating time is shortened page 13 Call share This feature allows you to join an existing outside ca...

Page 19: ...r to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabetically 1 Phonebook i Search 2 Press the dial key 0 9 or wh...

Page 20: ...ng card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press...

Page 21: ... Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 23 for the default settings Main menu Sub menu 1 Sub menu 2 Page Message play 35 V M access 40 Block calls 1 26...

Page 22: ...rst Initial setting Set answering Ring count 1 37 Recording time 1 38 Remote code 1 36 Voice Mail Store VM access 1 39 VM tone detect 1 39 Message alert 38 LCD contrast Key tone Auto talk 16 Set tel line Set dial mode 1 14 Set flash time 1 17 Set line mode 1 C WTG options 1 30 Set base unit Talking CallerID 1 29 Registration HS registration 28 Deregistration 28 Change language Display 14 Voice pro...

Page 23: ...0 28 C WTG options Call Waiting options 2 1 5 1 On 0 Off r 30 Date and time 1 0 1 r 14 Deregistration 1 3 1 28 Display Change language 1 1 0 1 English 2 Français 14 HS registration Handset registration 1 3 0 28 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0 1 On 0 Off 38 Message play 3 0 0 35 Night mode On Off 2 3 8 1 On 0 Off 27 Night mode Star...

Page 24: ...her hear a dial tone or no one on the line when you answer the call 6 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary Ringer tone 4 5 Handset 1 6 1 1 3 Tone 1 3 4 7 Melody 1 4 Ringer volume Handset 1 6 0 1 Low 2 Medium 3 High 0 Off Set alarm 7 2 0 1 Once 2 Daily 0 Off 27 Set dial mode 1 2 0 1 Pulse 2 Tone r 14 Set flash time 6 1 2 1 1 700ms 2 60...

Page 25: ...n another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first TG9372C e book Page 25 Friday August 22 2008 3 28 PM ...

Page 26: ...gged in the caller list page 31 with Storing unwanted callers from the caller list 1 View CID 2 V Select the item to be blocked i Select L To edit the number press Edit repeatedly until the phone number is shown in the 10 digit format 3 Save 4 V Block calls i Select 5 Yes i OFF Storing unwanted callers by entering phone numbers 1 MENU i 2 1 7 i Add 2 Enter the phone number 32 digits max L To erase...

Page 27: ...the set time for 1 minute The following alarm sounds are available Tone Melody You can choose an alarm sound from 3 tones and 4 melodies Voice You can choose one of the 7 pre recorded announcements Good morning It s time for dinner It s time for lunch It s time for the game It s time for your meeting It s time to pick up the children Happy birthday The unit makes the selected announcement at the s...

Page 28: ...e 5 for information on the available model Registering a handset to a base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU i 1 3 0 2 Base unit Press and hold LOCATOR for 4 seconds until the registration tone sounds L If all registered handsets start ringing press the same button to stop...

Page 29: ...tion is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display This feature lets you know who is calling without looking at the display To use this feature you must subscribe to Call Display service of your service provider telephone company turn this feature on page 24 When caller information ...

Page 30: ...iting Deluxe you must subscribe to Call Waiting Deluxe service of your service provider telephone company This feature not only allows your handset to display the 2nd caller s information but also offers you a variety of ways to deal with the 2nd call Important L Please contact your service provider telephone company for details and availability of this service in your area L This feature must be ...

Page 31: ...the pre recorded busy message played by your service provider telephone company for example We are not available now andwillthen be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your service provider telephone company You must subscribe to Voice Mail service to use this function Drop Disconnects drops the current call and answers the waiting call Conference A...

Page 32: ... be saved in the caller list Erasing selected caller information 1 View CID 2 V Select the desired entry 3 Erase i Yes i OFF Erasing all caller information 1 View CID 2 All erase i Yes Storing caller information into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit repeatedly until the phone number is shown in the desired format 3 Save 4 V Phonebook i ...

Page 33: ...eeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER ON i...

Page 34: ...ssage asking callers to call again Playing back the greeting message Press GREETING CHECK Erasing your greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the message indicator ...

Page 35: ... voice guidance starts Operate the answering system by following the guidance as necessary Calling back Call Display subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit repeatedly until the phone number is shown in the desired format page 32 2 Ca...

Page 36: ...4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a message Erase all messages Note L If you do not press any dial keys within...

Page 37: ...ngs for the 3rd time You can then hang up without being charged for the call 1 MENU i 2 1 1 2 V Select the desired setting i Save i OFF For Voice Mail service subscribers If you subscribe to a flat rate service package that includes Call Display Call Waiting Voice Mail and unlimited local regional long distance calls please note the following L To use the Voice Mail service provided by your servic...

Page 38: ...message by following the steps on page 34 The unit plays the pre recorded greeting only message asking callers to call again if your own greeting only message is not recorded Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is On Important L The message indicator will also flash slowly if there are ne...

Page 39: ...te L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 16 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the Voice Mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Voice Mail VM tone detection Your s...

Page 40: ...ed instructions 3 When finished press OFF Note L If VM is not displayed the Voice Mail access number has not been stored Store the number page 39 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses voice mail tones and a message is over 3 minutes lo...

Page 41: ...ish talking press INTERCOM Note L When the ringer volume for outside calls is set to off page 17 24 the handset and or base unit rings at a low level for intercom calls Transferring calls conference calls Outside calls can be transferred between 2 handsets 2 handsets can have a conference call with an outside party 1 During an outside call press INTERCOM to put the call on hold 2 V Select the desi...

Page 42: ...ocator You can locate a misplaced handset by paging it 1 Base unit LOCATOR L All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press INTERCOM then press OFF Note L When the ringer volume for outside calls is set to off page 24 the handset rings at a low level for paging TG9372C e book Page 42 Friday August 22 2008 3 28 PM ...

Page 43: ...ne line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place A B Hook 2 2 1 1 TG9372C e book Page 43 Friday August 22 2008 3 28 PM ...

Page 44: ... types of wall phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 31 4 inches or 102 mm 4 inches 83 mm 31 ...

Page 45: ...Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 11 Invalid L There is no handset registered to the base unit matching the handset number you entered L The handset is not registered to the base unit Re...

Page 46: ... adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service...

Page 47: ...o be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend conn...

Page 48: ...r announced late L Depending on your service provider telephone company the unit may display or announce the caller s information at 2nd ring or later L Move closer to the base unit Caller information is not announced L The handset or base unit s ringer volume is turned off Adjust it page 17 24 L The Talking Call Display feature is turned off Turn it on page 24 L The number of rings for the answer...

Page 49: ...scribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 37 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too f...

Page 50: ...sture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use TG9372C e book Page 50 Friday August 22 2008 3 28 PM ...

Page 51: ...for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate ...

Page 52: ...posure requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar bod...

Page 53: ... 4 W Charger Standby Approx 0 3 W Maximum Approx 2 9 W Operating conditions 5 C 40 C 41 F 104 F 20 80 relative air humidity dry Dimensions H W D Base unit Approx 62 mm 145 mm 116 mm 2 7 16 inches 5 23 32 inches 4 9 16 inches Handset Approx 166 mm 53 mm 35 mm 6 17 32 inches 2 3 32 inches 1 3 8 inches Charger Approx 56 mm 77 mm 90 mm 2 3 16 inches 3 1 32 inches 3 17 32 inches Mass weight Base unit A...

Page 54: ...urchaser only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In ...

Page 55: ... 14 Dialing mode 14 Direct commands 23 Display Contrast 23 Language 14 E Error messages 45 F Flash 17 24 G Greeting message 34 H Handset Deregistration 28 Locator 42 Registration 28 Headset optional 15 Hold 17 I Intercom 41 K Key tone 23 L Line mode 24 M Making calls 16 Missed calls 29 Mute 17 N Night mode 26 P Pause 16 Phonebook 19 Power failure 11 R Redialing 16 Ringer tone 24 Rotary pulse servi...

Page 56: ...erial is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here TG9372C e book Pag...

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