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Panasonic KX TG9331T - Cordless Phone - Metallic, Operating Instructions Manual, Page: 51 / 60

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Panasonic KX TG9331T - Cordless Phone - Metallic Operating Instructions Manual Download Page 51

Useful Information

51

For assistance, please visit http://www.panasonic.com/help

Liquid damage

Caution:

L

To avoid permanent damage, do not use a microwave oven to speed up the drying 
process.

I cannot operate the answering 
system remotely.

L

You are entering the wrong remote access 
code. If you forgot the remote access code, 
store a new remote access code (page 37).

L

Press each key firmly.

L

The answering system is turned off. Turn it on 
(page 38).

L

You are using a rotary/pulse telephone. Try 
again using a touch-tone phone.

While recording a greeting 
message or listening to 
messages, the unit rings and 
recording stops.

L

A call is being received. Answer the call and 
try again later.

Problem

Cause/solution

Liquid or other form of moisture 
has entered the handset/base 
unit.

L

Disconnect the AC adaptor and telephone line 
cord from the base unit. Remove the batteries 
from the handset and leave to dry for at least 
3 days. After the handset/base unit are 
completely dry, reconnect the AC adaptor and 
telephone line cord. Insert the batteries and 
charge fully before use. 

Problem

Cause/solution

TG93XX_OI.book  Page 51  Thursday, December 27, 2007  3:38 PM

Summary of Contents for KX TG9331T - Cordless Phone - Metallic

Page 1: ...eference For assistance visit our website http www panasonic com help for customers in the U S A or Puerto Rico Charge the batteries for about 7 hours before initial use Operating Instructions Expandable Digital Cordless Answering System Model No KX TG9331 KX TG9341 with 2 Handsets Model No KX TG9332 KX TG9342 with 3 Handsets Model No KX TG9333 KX TG9343 with 4 Handsets Model No KX TG9334 KX TG934...

Page 2: ...gramming Programmable settings 23 Special instructions for programmable settings 28 Registering a unit 30 Caller ID Service Using Caller ID service 31 Caller list 32 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 35 Listening to messages using the base unit 35 Listening to messages using the handset 36 Voice memo 37 Remote operation 37 Answering system...

Page 3: ... series L Model shown is KX TG9334 Model No Base unit Handset Part No Part No Quantity KX TG9331 KX TG9331 KX TGA931 1 KX TG9332 KX TG9331 KX TGA931 2 KX TG9333 KX TG9331 KX TGA931 3 KX TG9334 KX TG9331 KX TGA931 4 L Model shown is KX TG9344 Model No Base unit Handset Part No Part No Quantity KX TG9341 KX TG9341 KX TGA931 1 KX TG9342 KX TG9341 KX TGA931 2 KX TG9343 KX TG9341 KX TGA931 3 KX TG9344 ...

Page 4: ...age 6 Talking Caller ID Allows the handset and base unit to announce the caller s name or phone number when a call is received page 31 Block calls Allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls page 28 Night mode Allows you to select a span of time during which the handset will not ring for outside calls page 28 Talking battery alert ...

Page 5: ...ity KX TG 9331 KX TG 9341 KX TG 9332 KX TG 9342 KX TG 9333 KX TG 9343 KX TG 9334 KX TG 9344 1 AC adaptor for base unit PQLV207T 1 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor PNKL1001Z1 Black metallic PNKL1001Z2 Pearl silver 1 1 1 1 1 1 1 1 4 Rechargeable batteries 2 2 4 6 8 5 Handset cover 3 PNYNTGA430BR Black metallic PNYNTGA931SR Pearl silver 1 2 3 4 6 Belt clip PNKE10...

Page 6: ...ptional handset feature overview The features of the following handsets depend on the base unit to which the handset is registered 1 KX TGA930 has the same feature as the supplied handset KX TGA931 not available as an option and their difference is the color of dial keypad black only Sales and support information L To order additional replacement accessories call 1 800 332 5368 L TTY users hearing...

Page 7: ... not expose the product to rain or any type of moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disass...

Page 8: ... and limitations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to per...

Page 9: ...ed for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near...

Page 10: ...NTERCOM K ANSWER ON ANSWER ON indicator KX TG9341 KX TG9342 KX TG9343 KX TG9344 A Charge contacts B Speaker C STOP D ERASE E 6 Play Message indicator F VOL Volume up V VOL Volume down 7 Repeat 8 Skip G ANSWER ON ANSWER ON indicator H MEMO I GREETING REC Recording J GREETING CHECK K IN USE indicator L Dial keypad TONE M REDIAL PAUSE N HOLD O MIC Microphone P SP PHONE Speakerphone SP PHONE indicator...

Page 11: ...r key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Display Han...

Page 12: ... adaptor to feel warm during use L The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same tele...

Page 13: ...AABU L When installing the batteries Wipe the battery ends S T with a dry cloth Avoid touching the battery ends S T or the unit contacts Ensure correct polarities S T L When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 6 8 1 Press the notch on the handse...

Page 14: ... feel warm during charging L If you want to use the handset immediately charge the batteries for at least 15 minutes L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries need to be charged if the handset alerts you with a voice announcement t...

Page 15: ... i OFF Voice guidance language You can select either English or Español as the voice guidance language of the answering system This setting also determines the voice announcement language of the talking alarm clock and talking battery alert The default setting is English 1 MENU i 1 1 2 2 V Select the desired setting 3 Save i OFF Dialing mode If you cannot make calls change this setting according t...

Page 16: ...anish is selected 24 hour clock format is used L To correct a digit press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Belt clip You can hang the handset on your belt or pocket using the supplied belt clip To attach the belt clip To remove the belt clip Headset optional Connecting a...

Page 17: ...ct the desired phone number 3 C Erasing a number in the redial list 1 REDIAL 2 V Select the desired phone number 3 Erase i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line ac...

Page 18: ...wer calls simply by lifting the handset off the base unit or charger You do not need to press C To turn this feature on see page 25 Adjusting the handset ringer volume Press or V repeatedly to select the desired volume while the handset is ringing for an incoming call Note L You can also program the handset ringer volume beforehand page 26 Temporary handset ringer off While the handset is ringing ...

Page 19: ...e is connected to the same line page 12 you can also take the call by lifting its handset L While an outside call is on hold the IN USE indicator on the base unit flashes KX TG9341 KX TG9342 KX TG9343 KX TG9344 Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute a...

Page 20: ... rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outs...

Page 21: ...cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabeticall...

Page 22: ...l This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card access number and ...

Page 23: ... 2 Press V or to select the desired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 25 for the default settings Main menu Sub menu 1 Sub me...

Page 24: ...ering Ring count 1 38 Recording time 1 39 Remote code 1 37 Voice Mail Store VM access 1 40 VM tone detect 1 40 Message alert 39 LCD contrast Key tone Auto talk 18 Caller ID edit 1 32 Set tel line Set dial mode 1 15 Set flash time 1 19 Set line mode 1 Set base unit Talking CallerID 1 31 Registration HS registration 30 Deregistration 30 Change language Display 15 Voice prompt 1 15 Main menu Sub menu...

Page 25: ...e 2 Daily 0 Off 29 Auto talk 2 2 0 0 1 On 0 Off 18 Block calls 2 1 7 r 28 Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off r 32 Customer support 6 8 0 30 Date and time 1 0 1 r 16 Deregistration 1 3 1 30 Display Change language 1 1 0 1 English 2 Español 15 HS registration Handset registration 1 3 0 30 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message ...

Page 26: ...f you select a melody you cannot distinguish lines by their ringers Ring count 2 1 1 2 7 2 7 rings 4 0 Toll saver r 38 Ringer tone 4 5 Handset 1 6 1 1 3 Tone 1 3 4 7 Melody 1 4 Ringer volume Handset 1 6 0 1 Low 2 Medium 3 High 0 Off Set dial mode 1 2 0 1 Pulse 2 Tone r 15 Set flash time 6 1 2 1 1 700ms 2 600ms 3 400ms 4 300ms 5 250ms 6 110ms 7 100ms 8 90ms r 19 Set line mode 7 1 2 2 1 A 2 B r Stor...

Page 27: ...ds on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700ms unless pressing FLASH fails to pick up the waiting call 7 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically...

Page 28: ...ber is logged in the caller list page 32 with Storing unwanted callers from the caller list 1 View CID 2 V Select the item to be blocked i Select L To edit the number press Edit repeatedly until the phone number is shown in the 10 digit format 3 Save 4 V Block calls i Select 5 Yes i OFF Storing unwanted callers by entering phone numbers 1 MENU i 2 1 7 i Add 2 Enter the phone number 32 digits max L...

Page 29: ...one Melody You can choose an alarm sound from 3 tones and 4 melodies Voice You can choose one of the 7 pre recorded announcements Good morning It s time for dinner It s time for lunch It s time for the game It s time for your meeting It s time to pick up the children Happy birthday The unit makes the selected announcement at the set time talking alarm clock Important L Set the date and time before...

Page 30: ...ilable model Registering a handset to a base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU i 1 3 0 2 Base unit Press and hold LOCATOR for 4 seconds until the registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this step L The n...

Page 31: ...stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to Caller ID service of your service provider telephone company turn this feature on page 26 When caller information is received the handsets and base unit announce the caller s name or phone number...

Page 32: ... and calling back 1 View CID 2 Press V to search from the most recent call or to search from the oldest call 3 To call back press C To exit press OFF Note L If the item has already been viewed or answered Q is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code...

Page 33: ...be turned on or off page 25 Note L Phone numbers from the 4 most recently edited area codes are automatically edited L If you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Erasing selected caller information 1 View CID 2 V Select the desired entry 3 Erase i Yes i...

Page 34: ... greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER O...

Page 35: ...nd the unit plays a different pre recorded greeting message asking callers to call again Playing back the greeting message Press GREETING CHECK Erasing your greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When ...

Page 36: ...keys after the last message is played back the handset s voice guidance starts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit repeatedly until the pho...

Page 37: ...es remotely The default setting is 111 1 MENU i 3 0 6 2 Enter the desired 3 digit remote access code i Save i OFF Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code L The unit plays back new messages L The voice guidance announcements are different depending on the voice guidance language setting pa...

Page 38: ...ck L You can either hang up or from a touch tone phone you can enter your remote access code and begin remote operation page 37 Skipping the greeting message to leave a message You can leave a message just as any outside caller can Call your phone number from a touch tone phone When the answering system picks up press to skip the greeting message and record your message after the beep Answering sy...

Page 39: ...ngs required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allotted to each caller You can ...

Page 40: ... When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 17 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Voice mail VM tone detection Your servi...

Page 41: ...nstructions 3 When finished press OFF Note L If VM is not displayed the voice mail access number has not been stored Store the number page 40 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long t...

Page 42: ... talking press INTERCOM KX TG9341 KX TG9342 KX TG9343 KX TG9344 1 INTERCOM 2 To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds L To stop paging press INTERCOM 3 When you finish talking press INTERCOM Answering an intercom call 1 Press C to answer the page 2 When you finish talking press OFF 1 Press INTERCOM to answer the page 2 When you fini...

Page 43: ...d party does not answer press INTERCOM to return to the outside call 4 To complete the transfer Press SP PHONE L The outside call is being routed to the handset To establish a conference call Press CONF L To leave the conference press SP PHONE The other 2 parties can continue the conversation L To put the outside call on hold press HOLD To resume the conference press CONF Answering a transferred c...

Page 44: ...ad the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow unt...

Page 45: ...here are 2 common types of wall phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 31 4 inches or 102 mm 4...

Page 46: ...nly the rechargeable Ni MH batteries noted on page 6 13 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 13 Invalid L There is no handset registered to the base unit matching the handset number you ent...

Page 47: ... page 30 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the ...

Page 48: ...y charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the base ...

Page 49: ...quipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed or announced late L Depending on your service provider telephone company the unit may display or announce the caller s information at 2nd ring or later L Move closer to the base unit Caller information is not announced L The handset or base unit s ringer volume is turned off Adju...

Page 50: ...g you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Problem Cause solution The unit does not record new messages L The answering system is turned off Turn it on page 34 L The message memory is full Erase unnecessary messages page 35 L The recording ti...

Page 51: ... L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and recording stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remo...

Page 52: ...ct is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the custom...

Page 53: ... be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu...

Page 54: ...ith FCC radiation exposure limits set forth for an uncontrolled environment L To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be...

Page 55: ...ns 5 C 40 C 41 F 104 F 20 80 relative air humidity dry Dimensions Base unit 1 Approx 63 mm 140 mm 119 mm 2 15 32 inches 5 1 2 inches 4 11 16 inches Base unit 2 Approx 70 mm 150 mm 136 mm 2 3 4 inches 5 29 32 inches 5 11 32 inches Handset Approx 156 mm 49 mm 32 mm 6 1 8 inches 1 15 16 inches 1 1 4 inches Charger 3 Approx 51 mm 75 mm 88 mm 2 inches 2 15 16 inches 3 15 32 inches Mass weight Base unit...

Page 56: ...r speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monda...

Page 57: ...y period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only co...

Page 58: ... Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someo...

Page 59: ...lls 42 Customer support 30 D Date and time 16 Dialing mode 15 Direct commands 25 Display Contrast 25 Language 15 E Error messages 46 F Flash 19 26 G Greeting message 35 H Handset Deregistration 30 Locator 43 Registration 30 Headset optional 16 Hold 19 I Intercom 42 K Key tone 25 L Line mode 26 M Making calls 17 MEMO 37 Missed calls 31 Mute 19 N Night mode 28 P Pause 17 Phonebook 21 Power failure 1...

Page 60: ...td 2007 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer If you need assistance with setup or operation 1 Visit our website http www panasonic com help 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can c...

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