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Thank you for purchasing a Panasonic product.

This unit is compatible with Call Display. You must subscribe to the 
appropriate service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save 
them for future reference.
For assistance, please call 

1-800-561-5505

 or visit us at 

www.panasonic.ca

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Expandable Digital Cordless Phone

Model No. 

KX-TG8412C

Panasonic’s environmental declaration labels

This mark is an environmental label  
showing that the products are certified  
as Panasonic’s Green Products.

Standby power consumption
reduced by 59%

TG8412C(e).book  Page 1  Tuesday, February 3, 2009  1:41 PM

Summary of Contents for KX-TG8412C

Page 1: ...ture reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the batteries for about 7 hours before initial use Operating Instructions Expandable Digital Cordless Phone Model No KX TG8412C Panasonic s environmental declaration labels This mark is an environmental label showing that the products are certified as Panasonic s Green Products Standby power consumption...

Page 2: ...ing calls 13 Answering calls 13 Useful features during a call 14 Shared Phonebook Shared phonebook 16 Programming Programmable settings 18 Special programming 23 Registering a unit 25 Call Display Service Using Call Display service 27 Caller list 29 Voice Mail Service Voice Mail service 31 Intercom Locator Intercom 33 Handset locator 33 Transferring calls conference calls 33 Useful Information Bel...

Page 3: ...Part No Quantity KX TG8411 series KX TG8412 KX TG8411 KX TGA840 2 L The suffix C in the following model number will be omitted in these instructions KX TG8412C No Accessory item Part number Quantity 1 AC adaptor PQLV219 2 2 Telephone line cord 1 3 Rechargeable batteries 1 HHR 65AAABU or N4DHYYY00002 4 4 Handset cover 2 2 5 Belt clip 2 6 Charger 1 1 2 3 4 5 6 Accessory item Order number Rechargeabl...

Page 4: ...et feature overview Feature KX TGA840C KX TGA641C KX TGA740C Handset Display colour size Colour 2 0 inches Monochrome 1 8 inches Monochrome 2 1 inches Control type Joystick Up down left right Navigator key Up down Joystick Up down left right Temporary switch of the display mode page 11 r r Display mode page 25 r r Wallpaper page 21 r Colour ID page 27 r LCD backlight page 20 r TG8412C e book Page ...

Page 5: ...adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line co...

Page 6: ... in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local code...

Page 7: ...mation To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Specifications Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base ...

Page 8: ...L If the handset does not automatically turn on after installing replacing batteries place the handset on the base unit or charger Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off Base unit Base unit Correct Wrong Hook Hook 120 V AC 60 Hz To single line telephone jack RJ11C DSL ADSL filter Not supplied Click Click Press plug firmly 120 V ...

Page 9: ...for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries need to be charged if the handset beeps while you are engaged in a call Panasonic Ni MH battery performance supplied batteries 1 When the clarit...

Page 10: ...tick you can select the feature shown directly above it on the display B Joystick By pushing the joystick V or repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking L As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pushing the joyst...

Page 11: ...SINGLE An entry a menu icon is shown on one screen in large characters at a time Note L You can set the unit to always show a single item or multiple items beforehand by selecting Single item or Multi items as the display mode setting page 25 Item Meaning w Within range of a base unit _ Out of range of a base unit S The line is in use L When flashing The call is put on hold L When flashing rapidly...

Page 12: ...lt setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU centre of joystick i 1 2 0 2 V Select the desired setting 3 SAVE i OFF Date and time 1 MENU centre of joystick i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2009 0 7 1 5 0 9 3 OK 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for ...

Page 13: ...one number i ERASE 3 V Yes i SELECT 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 17 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C ...

Page 14: ...her party but the other party cannot hear you 1 Press MUTE during an outside call L MUTE flashes 2 To return to the conversation press MUTE again Note L MUTE is a soft key visible on the handset display during a call Flash FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the flash time see...

Page 15: ... clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on is displayed L While this feature is turned on the battery operating time is shortened page 9 Call share This feature allows you to join an existing outside call To join the conversation press C when the other ha...

Page 16: ...ect No Ringer ID default the handset uses the ringer tone you selected on page 21 when a call is received from that caller L If you select No Colour ID default the handset uses the display colour you selected on page 20 when a call is received from that caller L When you assign the ringer ID and colour ID to an entry in the shared phonebook using one handset it is applied for all handsets Characte...

Page 17: ...Select the desired setting i OK L To turn the ringer ID off select No Ringer ID To change the colour ID V Select the current colour ID i SELECT i Select the desired setting i OK L To turn the colour ID off select No Colour ID 3 SAVE i OFF Erasing entries 1 Find the desired entry page 17 2 ERASE 3 V Yes i SELECT i OFF Chain dial This feature allows you to dial phone numbers in the phonebook while y...

Page 18: ...ed top menu by pushing the joystick in any direction i SELECT 3 Push the joystick down or up to select the desired item in sub menu 1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Push the joystick down or up to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 20 for the d...

Page 19: ...ust 1 Voice Mail Store V M no 1 31 VM tone detect 1 31 Call block 1 24 Message alert 32 Display setting Wallpaper 21 Display colour 20 Display mode 25 LCD backlight 20 LCD contrast Key tone Auto talk 13 Set tel line Set dial mode 1 12 Set flash time 1 14 Set line mode 1 C WTG options 1 27 Registration Register handset 25 Deregistration 26 Change language Display 12 Customer support Main menu Sub m...

Page 20: ...On 0 Off 13 Block w o num Block calls without phone number 2 4 0 1 On 0 Off r 24 Call block 2 1 7 r 24 Caller list 2 1 3 29 Customer support 3 6 8 0 C WTG options Call Waiting Deluxe options 2 1 5 1 On 0 Off r 27 Date and time 1 0 1 r 12 Deregistration 1 3 1 26 Display Change language 1 1 0 1 English 2 Français 12 Display colour 4 1 8 2 1 Colour1 2 Colour2 3 Colour3 4 Colour4 5 Colour5 Display mod...

Page 21: ...r volume 9 Handset 1 6 0 1 Low 2 Medium 3 High 0 Off Set dial mode 1 2 0 1 Pulse 2 Tone r 12 Set flash time 10 1 2 1 0 900ms 1 700ms 2 600ms 3 400ms 4 300ms 5 250ms 200ms 160ms 6 110ms 7 100ms 8 90ms 9 80ms r 14 Set line mode 11 1 2 2 1 A 2 B r Store V M no V M Voice Mail 3 3 1 r 31 Time adjust 12 Call Display subscribers only 2 2 6 1 Caller ID auto 0 Manual r V M access V M Voice Mail 3 3 0 32 VM...

Page 22: ...ng up You may either hear a dial tone or no one on the line when you answer the call 9 When the ringer volume is turned off is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset rings at the low level for alarm page 23 and intercom calls and paging page 33 10The flash time depends on your telephone exchange or host PBX Contact yo...

Page 23: ...ich the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important L Set the date and time beforehand page 12 L If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 MENU centre of joystick i 2 3 8 2 V Select On o...

Page 24: ...anted callers You can store up to 30 phone numbers in the call block list by using the caller list or by entering the numbers directly Important L You must store the phone number with an area code 10 digits in the call block list From the caller list 1 MENU centre of joystick i 2 1 3 2 V Select the entry to be blocked i SELECT L To edit the number press EDIT repeatedly until the phone number is sh...

Page 25: ...handset you can temporarily switch the display mode by pressing MULTI or SINGLE page 11 L When MULTI or Multi items is selected as the display mode you can move screens by pushing the joystick right or left without scrolling down or up through the list Push the joystick right to go to the next screen Push the joystick left to return to the previous screen Registering a unit Operating additional un...

Page 26: ...t s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 MENU centre of joystick i 1 3 1 2 3 3 5 i OK 3 Select the handset you want to cancel by pressing the desired handset number 4 V Yes i SELECT TG8412C ...

Page 27: ...ee who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook page 16 You can assign a different ringer to...

Page 28: ...ing the 1st call on hold Hold Holds the waiting call The caller will hear the pre recorded hold message played by your service provider telephone company Announce The caller will hear the pre recorded busy message played by your service provider telephone company for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided ...

Page 29: ... about the caller by pressing SINGLE when Multi items is selected as the display mode page 25 3 To call back press C To exit press OFF Note L If the entry has already been viewed or answered Q is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or r...

Page 30: ...entre of joystick i 2 1 3 2 ERASE i V Yes i SELECT Storing caller information in the phonebook 1 MENU centre of joystick i 2 1 3 2 V Select the desired entry i SELECT L To edit the number press EDIT repeatedly until the phone number is shown in the desired format 3 SAVE 4 V Phonebook i SELECT 5 Continue from step 2 Editing entries page 17 TG8412C e book Page 30 Tuesday February 3 2009 1 41 PM ...

Page 31: ...AUSE to add pauses page 13 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the Voice Mail access number 1 MENU centre of joystick i 3 3 1 2 Press and hold CLEAR until all digits are erased i SAVE i OFF Voice Mail VM tone detection Your service provider telephone company sends special signals someti...

Page 32: ...set still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail tones and a message is over 3 minutes long the handset may not indicate new messages L If your Voice Mail service uses Voice Mail tones the tones are heard from any phone connected to the same line I...

Page 33: ...s Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets Example When handset 1 transfers a call to handset 2 and or establishes a conference call 1 Handset 1 During an outside call press HOLD to put the call on hold 2 Handset 1 V Select the desired unit i CALL L If the paged party does not answer press C to return to the outside call 3 Handset 2...

Page 34: ...g 1 Drive the screws not supplied into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure To attach To remove 25 4 mm 1 inch Screws 120 V AC 60 Hz A B C TG8412C e book Page 34 Tuesday February 3 2009 1 41 PM ...

Page 35: ...to the base unit matching the handset number you entered L The handset is not registered to the base unit Register the handset page 25 No link to base Reconnect main base AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration ...

Page 36: ...set display again by pushing the joystick left or right when on a call pressing OFF at all other times L LCD backlight is set to Off while on charge Change the setting page 20 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack...

Page 37: ...Battery charge is low Fully charge the batteries page 8 I fully charged the batteries but still flashes or 0 is displayed L Clean the charge contacts and charge again page 9 L It is time to replace the batteries page 8 I fully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solutio...

Page 38: ...nce service Problem Cause solution Caller information is not displayed L You must subscribe to Call Display service Contact your service provider telephone company for details L If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack plug the unit directly into the wall jack L If you use a DSL ADSL service we recommend connecting a...

Page 39: ...iting or Visual Call Waiting you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Call Display and Visual Call Waiting services Problem Cause solution Liquid or other form of moisture has ente...

Page 40: ... power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal dev...

Page 41: ...m 8 inches or more between product and a person s body excluding extremities of hands wrists and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided TG8412C e book P...

Page 42: ... original end user purchaser only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSE...

Page 43: ...anguage 12 LCD backlight 20 Mode 25 Wallpaper 21 E Error messages 35 F Flash 14 21 H Handset Deregistration 26 Locator 33 Registration 25 Hold 14 I Intercom 33 K Key tone 20 L Line mode 21 M Making calls 13 Missed calls 27 Mute 14 N Night mode 23 P Pause 13 Phonebook 16 Power failure 9 R Redialing 13 Ringer tone 21 Rotary pulse service 15 S SP PHONE Speakerphone 13 T Temporary tone dialing 15 Time...

Page 44: ...d may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 TG8412C e book Page 44 Tuesday...

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