Panasonic KX-TG7861E Operating Instructions Manual Download Page 1

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Operating Instructions

Model No.

KX-TG7861E
KX-TG7862E
KX-TG7863E
KX-TG7864E

Digital Cordless Answering System

Model shown is KX-TG7861.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

TG78xxE(en)_1225_ver011.pdf 1

2012/12/25 12:25:48

Summary of Contents for KX-TG7861E

Page 1: ...s KX TG7861 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG78xxE en _1225_ver011 pdf 1 2012 12 25 12 25 48 ...

Page 2: ...onebook 19 Speed Dial Speed dial 21 Programming Programmable settings 22 Special programming 27 Registering a unit 29 Caller ID Service Using Caller ID service 32 Caller list 32 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 34 Listening to messages using the base unit 35 Listening to messages using the handset 35 Remote operation 36 Answering system s...

Page 3: ...instructions KX TG7861E KX TG7862E KX TG7863E KX TG7864E Accessory information Supplied accessories No Accessory item Part number Quantity KX TG7861 KX TG7862 KX TG7863 KX TG7864 A AC adaptor for base unit PNLV226EZ 1 1 1 1 B Telephone line cord PNJA1037Z for U K 1 1 1 1 C Rechargeable batteries 1 2 4 6 8 D Handset cover 2 1 2 3 4 E Charger PNLC1043ZB 1 2 3 F AC adaptor for charger PNLV233EKZ 1 2 ...

Page 4: ... and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic net pcc products telephone p tga20 Expanding your phone system Handset optional KX TGA786E You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets Sales and support information ...

Page 5: ...ld contact your equipment supplier in the first instance Declaration of Conformity R Panasonic System Networks Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available...

Page 6: ...r telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug b...

Page 7: ...ng 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use r...

Page 8: ...r proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which cou...

Page 9: ...umption Base unit Standby Approx 0 7 W Maximum Approx 2 8 W Charger Standby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Inform...

Page 10: ...filter Press plug firmly Hook Click n Charger R Use only the supplied Panasonic AC adaptor PNLV233E To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 15 10 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Ge...

Page 11: ...g the battery ends or the unit contacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level ...

Page 12: ...on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN Phonebook View the phonebook entry MEN T Redial View the redial list R As all multiple items cannot be displayed on screen at the same time you can quickly search the desired item to move screens by pressing M...

Page 13: ...aning Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded page 38 Battery level Alarm is on page 27 Equalizer is set page 18 Privacy mode is on page 25 Ringer volume is off page 16 Night mode is on page 28 Blocked call 1 page 28 32 New voice mail message received 2 page 39 Line in use ...

Page 14: ... when the key finder is registered 2 This menu icon is displayed when the key finder is not registered Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pressing M N when on a call pressing MeN at all other times Turning the power on off Power on Press...

Page 15: ...re is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the repeater mode to On page 30 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 25 Display mode You can select to display either a single item or multiple items on one...

Page 16: ... for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each ...

Page 17: ...ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handse...

Page 18: ...hen the other handset is on an outside call Note R To prevent other users from joining your conversations with outside callers turn the privacy mode on page 25 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N right soft key for about 3 seconds R is displ...

Page 19: ... 9 or which contains the character you are searching for page 41 R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find the desired entry page 19 a M N 2 MbN Edit...

Page 20: ...Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 16 20 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Shared Phonebook TG78xxE en _1225_ver011 pdf 20 2012 12 25 12 25 49 ...

Page 21: ...peed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 3 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 41 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 3 a M N 2 MbN Erase a MOKN 3 MbN Yes ...

Page 22: ... Press M N right soft key 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code ta...

Page 23: ...0 34 Answer On 1 327 34 Answer Off 1 328 34 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 40 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 23 Programming TG78xxE en _1225_ver011 pdf 23 201...

Page 24: ...ime Settings Set Date Time 1 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Handset Name 104 28 Key Finder Setup 7 1 Add new device for Finder1 8 2 Add new device for Finder2 3 Add new device for Finder3 4 Add new device for Finder4 Change Name 1 Finder1 6561 Finder2 9 6562 10 Finder3 9 6563 10 Finder4 9 6564 10 Register 6571 6572 1...

Page 25: ...trast 3 145 Keytones 12 1 On 0 Off 165 Call Restrict 1 256 29 Auto Talk 13 1 On 0 Off 200 16 Line Setup Recall Flash 1 14 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec G 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec 121 17 Privacy Mode 1 15 1 On 0 Off 194 Base Unit PIN 1 0000 132 29 Repeater Mode 1 1 On 0 Off 138 30 Register Register H set H set handset 130 30 Can...

Page 26: ... is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 15 4 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product Ringtone ...

Page 27: ...can set one of 3 different alarm options once daily or weekly for each alarm time Important R Set the date and time beforehand page 15 1 M N right soft key 720 2 Select an alarm by pressing 1 to 3 a MOKN 3 MbN Select the desired alarm option a MOKN Off Turns alarm off Go to step 9 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 5 Weekly Alarm sounds...

Page 28: ...e selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 M N right soft key 239 2 MbN Select the desired setting a MOKN a MeN Note R When the answering system answers the call this feature does not work Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you make intercom calls betw...

Page 29: ...e restricted handsets from dialling any phone number in that area code 1 M N right soft key 256 2 Enter the base unit PIN default 0000 R If you forget your PIN see page 45 3 Select the handsets to be restricted by pressing 1 to 6 R All handsets registered to the base unit are displayed R is displayed next to the selected handset numbers R To cancel a selected handset press the same dial key again ...

Page 30: ...handset to end its wireless connection with the system 1 M N right soft key 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN R A confirmation tone sounds R The handset does not beep when cancelling its own registration 4 MeN Increasing the range of the base unit You can increase the signal range of the base unit by usi...

Page 31: ...t until the indicator and indicator light green 3 Base unit To exit the registration mode press M N R The registration tone stops Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 31 Programming TG78xxE en _1225_ver011 pdf 31 2012 12 25 12 25 50 ...

Page 32: ...issed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MeN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 pe...

Page 33: ... MbN Yes a MOKN a MeN Storing caller information to the phonebook 1 MCN 2 MbN Select the desired entry a M N a M N 3 MbN Save CID a MOKN 4 MbN Phonebook a MOKN 5 To store the name continue from step 3 Adding entries page 19 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 33 Caller ID Service TG78xxE en _1225_ver011 pdf 33 2012 12 25 12 25 50 ...

Page 34: ...greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system R When the answering system is turned on the answer on indicator lights up Handset 1 T...

Page 35: ...it When new messages have been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback M N Erase currently pla...

Page 36: ...sed within the first 5 seconds of a message the previous message is played except when playing back from the message list 2 When you play a message from the message list the unit stops message playback and the display goes back to the message list 3 To resume playback MbN Play a MOKN 4 You can also erase as follows M N a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only If ...

Page 37: ...ithin 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recordi...

Page 38: ...il service If your service provider telephone company cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this ...

Page 39: ...sages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your service provider telephone company rather than the u...

Page 40: ...conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete the transfer Press MeN R The outside call is being routed to the destination unit To ...

Page 41: ...key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the uni...

Page 42: ... and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 42 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TG78xxE en _1225_ver011 pdf 42 2012 12 25 12 25 51 ...

Page 43: ... Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 19 R Message memory is full Erase unwanted messages page 35 36 R The call barred list memory is full Erase unwanted entries page 29 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 7 ...

Page 44: ...a call pressing MeN at all other times R LCD in charging is set to Off while on charge Change the setting page 25 R The handset is not turned on Turn the power on page 14 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected...

Page 45: ...on is displayed R The handset is too far from the base unit Move closer R The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 30 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You ar...

Page 46: ...e unit may display the caller s information at the 2nd ring or later Set the first ring to Off page 24 R Move closer to the base unit Time on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 24 Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn i...

Page 47: ...rd from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying...

Page 48: ...ed or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarant...

Page 49: ...de 22 Display Clock 25 Colour 25 Contrast 25 Display mode 15 Language 14 LCD backlight 25 Wallpaper 25 E Eco mode 15 Equalizer 17 Error messages 43 F First ring 24 H Handset Deregistration 30 Locator 40 Name 28 Registration 30 Hold 17 I Incoming call barring 28 Intercom 40 K Key finder 24 26 Key lock 18 Keytones 25 M Making calls 16 Missed calls 32 Mute 17 N Night mode 28 Noise reduction 17 P Paus...

Page 50: ...50 Notes TG78xxE en _1225_ver011 pdf 50 2012 12 25 12 25 51 ...

Page 51: ...51 Notes TG78xxE en _1225_ver011 pdf 51 2012 12 25 12 25 51 ...

Page 52: ... If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop http shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2012 PNQX5857ZA PNQX58...

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