Panasonic KX-TG6821AL Operating Instructions Manual Download

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Operating Instructions

Model No.

KX-TG6821AL
KX-TG6822AL
KX-TG6891AL

Digital Cordless Answering System

Model shown is KX-TG6821.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

TG68xxAL(en)_0125_ver011.pdf 1

2013/01/25 11:08:56

Summary of Contents for KX-TG6821AL

Page 1: ... System Model shown is KX TG6821 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q ...

Page 2: ...nebook Shared phonebook 21 Speed Dial Speed dial 23 Programming Programmable settings 24 Special programming 29 Registering a unit 32 Caller ID Service Using Caller ID service 34 Caller list 34 Answering System Answering system 36 Turning the answering system on off 36 Greeting message 36 Listening to messages using the base unit 37 Listening to messages using the handset 38 Advanced new message a...

Page 3: ...el The key finder is pre registered to the unit By attaching the key finder to an easy to lose item in advance you can locate and find the mislaid item Read the installation guide for more information on the key finder R The suffix AL in the following model numbers will be omitted in these instructions KX TG6821AL KX TG6822AL KX TG6891AL Accessory information Supplied accessories No Accessory item...

Page 4: ...s HHR 4MVT 2B or HHR 4MRT 2B 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405AL Key finder KX TGA20AZ 2 1 Replacement batteries may have a different capacity from that of the supplied batteries 2 By registering the key finder 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the m...

Page 5: ...ystem Handset optional KX TGA681AZ You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 5 Introduction ...

Page 6: ...ction resulting in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product fr...

Page 7: ...ns power fails R When a failure occurs which results in the internal parts becoming accessible disconnect the power supply cord immediately and return this unit to an authorised service centre R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC powe...

Page 8: ...ed when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft cloth R Do not use benzine thinner or any abrasive powder Other information ...

Page 9: ...ng conditions 0 C 40 C 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 9 Important Information ...

Page 10: ...plied telephone line cord Hook Click Press plug firmly To socket DSL ADSL filter Click n Charger R Use only the supplied Panasonic AC adaptor PNLV233AL To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 14 10 Get...

Page 11: ...andset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supp...

Page 12: ...eys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN W Phonebook View the phonebook entry MEN T Redial View the redial list Base unit G H F A B E C D Charge contacts Speaker M N Locato...

Page 13: ...ing system answers calls with a greeting message and caller messages are not recorded page 42 Item Meaning Battery level Alarm is on page 29 Equalizer is set page 19 Privacy mode is on page 27 Ringer volume is off page 18 Night mode is on page 30 Blocked call 1 page 30 35 New voice mail message received 2 page 43 Line in use Someone is using the line IN USE Answering system is being used by anothe...

Page 14: ...er List Key Finder 1 Ringer Setup 2 1 This icon is displayed when the key finder is registered 2 This menu icon is displayed when the key finder is not registered Turning the power on off Power on Press MeN for about 1 second Power off Press MeN for about 2 seconds Initial settings n Direct command code Programmable settings can be accessed by pressing M N and then the corresponding code on the di...

Page 15: ... activated You can talk or listen to new messages without lifting up the handset If you want to perform further operations lift up the handset R When the unit has new messages and missed calls the unit can be operated to play the new messages first and then show the missed calls Note R While key lock is on page 19 incoming calls can be answered but the following features are disabled even when the...

Page 16: ...goes off from the handset display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the repeater mode to On page 32 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 27 16 Getting Started ...

Page 17: ...MEN T 2 MbN Select the desired phone number a M N 3 MbN Yes a MOKN a MeN Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN...

Page 18: ...you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press M N during conversation R flashes 2 To return to the conversation press M N again Recall flash MR ECON allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note R To...

Page 19: ...nt R If a handset is not placed on the base unit when a power failure occurs Base no power Press e or Press e is displayed After pressing MeN on the handset place it on the base unit to start power back up mode R Power back up mode will not work if the battery level of the power supplying handset is R Do not lift the power supplying handset from the base unit during power back up mode R Do not tou...

Page 20: ...it for supplying power and use another handset for making calls For the operation please see Making calls page 17 Note R During a call with the handset placed on the base unit power back up mode the call may be disconnected if you touch the handset In such case try to call back R The range of the base unit is limited during a power failure Please use the handset close to the base unit Continuing a...

Page 21: ...ry mode a MOKN 2 Press the dial key 0 to 9 or which contains the character you are searching for page 45 R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find th...

Page 22: ...entry 4 Press M N right soft key to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 22 Shared Phonebook ...

Page 23: ... you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 45 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed...

Page 24: ...e direct command code 1 M N a Enter the desired code Example Press M N 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Dis...

Page 25: ...5 5 Rings 0 Auto 211 41 Recording Time 1 1 1 Minute 3 3 Minutes 0 Greeting Only 2 305 42 Remote Code 1 306 40 Call Screening 1 On 0 Off 310 36 Answer On 1 327 36 Answer Off 1 328 36 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 29 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Main menu Intercom Operation ...

Page 26: ...g 239 30 First Ring 1 6 1 On 0 Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 29 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Handset Name 104 30 Key Finder Setup 7 1 Add new device for Finder1 8 2 Add new device for Finder2 3 Add new device for Finder3 4 Add new device for Finder4 Change Name 1 Finder1 6561 Finder2 9 6562 10 Finder3 9 6563 1...

Page 27: ... Auto Talk 12 1 On 0 Off 200 18 Line Setup Recall Flash 1 13 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec G 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec 121 18 Privacy Mode 1 14 1 On 0 Off 194 Base Unit PIN 1 0000 132 31 Repeater Mode 1 1 On 0 Off 138 32 Register Register H set 130 32 Cancel Register 2 131 32 Power Failure 1 Auto 0 Off 152 19 Language Display En...

Page 28: ... 14 4 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product Ringtone 3 Ringtone 40 are used with permission of 2012 Copyrights Vision Inc 6 If you do not want the unit to ring before the caller information is received set to Off Caller ID su...

Page 29: ... desired alarm option a MOKN Off Turns alarm off Go to step 9 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 5 Weekly Alarm sounds weekly at the set time s 4 Proceed with the operation according to your selection in step 3 n Once Enter the desired date and month a MOKN n Weekly MbN Select the desired day of the week and press M N a MOKN 5 Set the d...

Page 30: ...ight mode 1 M N 239 2 MbN Select the desired setting a MOKN a MeN Note R When the answering system answers the call this feature does not work Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is No If ...

Page 31: ...number 123 456 7890 the unit dials 456 7890 1 M N 255 2 Enter an area code 5 digits max a MOKN a MeN Setting call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 ...

Page 32: ...dset has been registered successfully is displayed Note R While registering Base in registering is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the h...

Page 33: ...istered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds until the registration tone sounds R The next step must be completed within 90 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode press M N R The registr...

Page 34: ...y if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MeN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Call waiting and Caller ID compatible If you subscribe to Caller ID service you...

Page 35: ...e missed calls Press M N in step 1 on Viewing the caller list and calling back page 35 R Missed Call must be set to On in Setting the Smart Function Key page 15 R If the handset is placed on the base unit or charger you need to lift up the handset to view the caller list after pressing M N R When the unit has new messages and missed calls the unit can be operated to play the new messages first and...

Page 36: ...orded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system R When ...

Page 37: ...ve been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback M N Erase currently playing message 1 If press...

Page 38: ...ck 1 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on Key Operation M N Pause message 2 9 or MnN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed ...

Page 39: ...the unit will not retry the call Storing a phone number to which the unit makes an alert call n From the phonebook 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Phonebook a MOKN 4 MbN Select the desired phonebook entry a MOKN a MeN n By entering a phone number 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Manual a MOKN 4 Enter the desired name 16 characters max page 45 a MOKN 5 Enter the...

Page 40: ... the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering...

Page 41: ...swers a call You can select 2 to 9 rings or Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 40 you know that there are no new messages when the phone rings for the 3rd time You ca...

Page 42: ... is 3 Minutes 1 M N 305 2 MbN Select the desired setting a MOKN a MeN Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 42 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only ...

Page 43: ...one company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your ...

Page 44: ...g M N Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete the t...

Page 45: ...r to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is en...

Page 46: ... 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 46 Useful Information ...

Page 47: ...lied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 37 38 R The call barred list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of batt...

Page 48: ...s not turned on Turn the power on page 14 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If th...

Page 49: ...ot properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 32 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit a...

Page 50: ...ler information is slow to display R Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Set the first ring to Off page 26 R Move closer to the base unit Time on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 26 The name stored in the phoneb...

Page 51: ...he number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telep...

Page 52: ...ype 12 D Date and time 14 Direct command code 24 Display Contrast 27 Language 14 E Eco mode 15 Equalizer 18 Error messages 47 F First ring 26 H Handset Deregistration 32 Locator 44 Name 30 Registration 32 Hold 18 I Incoming call barring 30 Intercom 44 K Key finder 26 28 Key lock 19 Keytones 27 M Making calls 17 Missed calls 34 Mute 18 N Night mode 29 Noise reduction 18 P Pause 17 Phonebook 21 PIN ...

Page 53: ...53 Notes ...

Page 54: ...54 Notes ...

Page 55: ...55 Notes ...

Page 56: ...e bottom of the base unit Name and address of dealer Attach your purchase receipt here Customer Care Centre Tel No 132600 or website www panasonic com au N52 Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX5802ZA PNQX5802ZA PNQX5802ZA TT0213YK0 E ...

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