Panasonic KX-TG6811SA Operating Instructions Manual Download

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Operating Instructions

Model No.

KX-TG6811SA
KX-TG6812SA

Digital Cordless Phone

Model No.

KX-TG6821SA

Digital Cordless Answering System

Model shown is KX-TG6811.

Before initial use, see “Getting Started”
on page 8.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

TG68xxSA(en)_0619_ver011.pdf 1

2013/06/19 17:43:15

Summary of Contents for KX-TG6811SA

Page 1: ...Digital Cordless Answering System Model shown is KX TG6811 Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TG68xxSA en _0619_ver011 pdf 1 2013 06 19 17 43 15 ...

Page 2: ...k 19 Speed Dial Speed dial 21 Programming Programmable settings 22 Special programming 26 Caller ID Service Using Caller ID service 30 Caller list 30 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 32 Listening to messages using the base unit 33 Listening to messages using the handset 34 Advanced new message alerting features 35 Remote operation 36 Answ...

Page 3: ...1 KX TG6812 KX TG6811 KX TGA681 2 KX TG6821 series KX TG6821 KX TG6821 KX TGA681 1 R The suffix SA in the following model numbers will be omitted in these instructions KX TG6811SA KX TG6812SA KX TG6821SA Feature differences Series Answering system Intercom Between handsets KX TG6811 series U 1 KX TG6821 series U 1 KX TG6812 3 Introduction TG68xxSA en _0619_ver011 pdf 3 2013 06 19 17 43 15 ...

Page 4: ... battery information 2 The handset cover comes attached to the handset A B C D E F Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable batteries HHR 4MVT or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batteries may have a different ...

Page 5: ...not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the ...

Page 6: ...lectric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compat...

Page 7: ...n To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ...

Page 8: ...k Click Press plug firmly DSL ADSL filter Click To telephone line n Charger R Use only the supplied Panasonic AC adaptor PNLV233CE To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 13 8 Getting Started TG68xxSA ...

Page 9: ...s of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 15 h...

Page 10: ...ressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN W Phonebook View the phonebook entry MEN T Redial View the redial list Base unit n KX TG6811 series page 3 B A Charge contacts M N Locator ...

Page 11: ...essages have been recorded 3 page 34 Item Meaning Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded 3 page 38 Battery level Alarm is on page 27 Equalizer is set page 17 Privacy mode is on 1 page 25 Ringer volume is off page 16 Night mode is on page 27 Blocked call 2 page 28 30 New vo...

Page 12: ... a number character Puts the call on mute 1 KX TG6812 2 KX TG6821 series page 3 Handset main menu icons The following icons are shown when you press M N right soft key in standby mode Icon Feature Answer System 1 Time Settings Intercom 2 Initial Setup Caller List Ringer Setup Caller Barred 3 1 KX TG6821 series page 3 2 KX TG6812 3 KX TG6811 series page 3 Turning the power on off Power on Press MeN...

Page 13: ...arm sound page 27 Stop paging page 40 1 KX TG6812 n When the NR indicator flashes slowly in standby mode you can Listen to new messages 1 page 34 View the caller list when there are missed calls page 30 To activate these features their Smart Function Key must be On page 14 1 KX TG6821 series page 3 Using the Smart Function Key NR key When the NR indicator flashes rapidly slowly press M N R The abo...

Page 14: ... By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing MR ECON The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and is shown on the handset display instead of When the one touch eco mode is off Normal is temporarily displayed and goes off from the h...

Page 15: ...ired phone number a M N 3 MbN Yes a MOKN a MeN Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone nu...

Page 16: ...arty cannot hear you 1 Press M N during conversation R flashes 2 To return to the conversation press M N again Recall flash MR ECON allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note R To change the recall flash time see page 25 For call waiting or Call Waiting Caller ID service users To use call waiting or C...

Page 17: ...event other users from joining your conversations with outside callers turn the privacy mode on page 25 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N for about 3 seconds R is displayed R To turn key lock off press M N for about 3 seconds Note R Calls ...

Page 18: ... party answers the call keep the handset on the base unit and talk using the speakerphone 4 When you finish talking press MeN Note R In step 2 if you do not place the handset on the base unit within 1 minute the power back up mode turns off In this case press MeN on the handset and dial the phone number Then try again from step 2 n When 2 or more handsets are registered You should leave one handse...

Page 19: ...ial key 0 to 9 or which contains the character you are searching for page 41 R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find the desired entry page 19 a M ...

Page 20: ...ntry press MDN Pause to add pauses after the number and PIN as necessary page 15 R If you have rotary pulse service you need to press before pressing M N in step 1 to change the dialling mode temporarily to tone When adding entries to the phonebook we recommend adding to the beginning of phone numbers you wish to chain dial page 19 20 Phonebook TG68xxSA en _0619_ver011 pdf 20 2013 06 19 17 43 16 ...

Page 21: ...ich is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 41 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN E...

Page 22: ... a Enter the desired code Example Press M N 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and dire...

Page 23: ...ording Time 2 1 1 Minute 3 3 Minutes 0 Greeting Only 3 305 38 Remote Code 2 306 36 Call Screening 1 On 0 Off 310 32 Answer On 2 327 32 Answer Off 2 328 32 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 13 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Main menu Intercom 5 Operation Code Paging the desired u...

Page 24: ...First Ring 2 8 1 On 0 Off 173 Time Settings Set Date Time 2 101 13 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 28 Caller Barred 2 217 28 Speed Dial 261 21 Eco Setup Transmission Power 2 1 Normal 2 Low 725 14 Display Setup LCD Key Backlight 1 On 0 Off 276 Contrast Display contrast 1 6 Level 1 6 4 145 Smart Function Key 2...

Page 25: ...ister H set 130 47 Cancel Register 3 131 48 Power Failure 1 Auto 0 Off 152 17 Language Display English 110 12 Main menu Caller List Operation Code Viewing the caller list 213 30 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset 0 6 Off 6 6 160 16 Base Unit 1 2 0 6 Off 6 3 G160 Ringtone 6 7 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 27 Start End 23 00 06 ...

Page 26: ...before the caller information is received set to Off Caller ID subscribers only You can only remove the first ring if the unit rings 2 times or more by default which depends on your service provider telephone company 9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 10 If you subscribe to a Caller ID...

Page 27: ...ode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important R Set the date and time beforehand page 13 R We recommend turning the base unit ringer off page 24 in addition to turning the night mode on KX TG682...

Page 28: ...n the unit receives a call from a number that is stored in the call barred list the call is logged in the caller list page 30 with after the call is disconnected Storing unwanted callers You can store up to 50 phone numbers in the call barred list Important R You must store the phone number with an area code in the call barred list n From the caller list 1 MCN 2 MbN Select the entry to be barred a...

Page 29: ...ted on page 4 Contact your Panasonic dealer for details Important R Before registering the repeater to this base unit you must turn the repeater mode on R Do not use more than one repeater at a time Setting the repeater mode 1 M N 138 2 MbN Select the desired setting a MOKN a MeN Note R After turning the repeater mode on or off may be displayed on the handset momentarily This is normal and the han...

Page 30: ...placed on the base unit or charger Pressing MeN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 13 Viewing the caller list ...

Page 31: ...to delete 5 M N Erasing selected caller information 1 MCN 2 MbN Select the desired entry 3 M N a MbN Yes a MOKN a MeN Erasing all caller information 1 MCN 2 M N a MbN Yes a MOKN a MeN Storing caller information to the phonebook 1 MCN 2 MbN Select the desired entry a M N 3 MbN Save CID a MOKN 4 MbN Phonebook a MOKN 5 To store the name continue from step 3 Adding entries page 19 31 Caller ID Service...

Page 32: ...reeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system R When the ans...

Page 33: ...e base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback M N Erase currently playing message 1 If pressed within the first 5 seco...

Page 34: ... during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on Key Operation M N Pause message 2 9 or MnN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds...

Page 35: ...2 MbN Notification to a MOKN a M N 3 MbN Phonebook a MOKN 4 MbN Select the desired phonebook entry a MOKN a MeN n By entering a phone number 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Manual a MOKN 4 Enter the desired name 16 characters max page 41 a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a MeN Turning on off the new message alert setting 1 M N 338 2 MbN On Off a MOKN...

Page 36: ...form different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 M N 306 2 To turn on remote operation enter the desired 3 digit remote access co...

Page 37: ...ers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 36 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 M N 211 2 MbN Select the desired setting a MOKN a MeN For voice m...

Page 38: ...eN Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 38 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own mess...

Page 39: ...u have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your service provider telephone company rat...

Page 40: ...onference calls Available for KX TG6812 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete the tra...

Page 41: ...ress the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial k...

Page 42: ...re used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 42 Useful Information TG68xxSA en _0619_ver011 pdf 42 2013 06 19 17 43 18 ...

Page 43: ...has not been connected yet or not connected properly Check the connections page 8 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 19 R Message memory is full Erase unwanted messages page 33 34 R The call barred list memory is full Erase unwanted entries page 28 Use rechargeable battery R A wrong type of battery such as Alkaline or Ma...

Page 44: ...r a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our serv...

Page 45: ... is too far from the base unit Move closer R The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 47 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 14 Noise is heard sound cuts in and out R You are using the handset or base u...

Page 46: ...Time on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 24 The name stored in the phonebook is not fully displayed while an outside call is being received R Edit the phonebook entry name to fit in 1 line of text page 19 Answering system Problem Cause solution The unit does not record new messages R The answering ...

Page 47: ...use a microwave oven to speed up the drying process Registering a handset to the base unit 1 Handset M N 130 2 Base unit Proceed with the operation for your model n KX TG6811 series page 3 Press and hold M N for about 5 seconds No registration tone n KX TG6821 series page 3 Press and hold M N for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press M ...

Page 48: ...e base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN R A confirmation tone sounds R The handset does not beep when cancelling its own registration 4 MeN 48 Useful Information TG68xxSA en _0619_ver011 pdf 48 2013 06 19 17 43 18 ...

Page 49: ...code 22 Display Contrast 24 Language 12 E Eco mode 14 Equalizer 17 Error messages 43 F First ring 24 H Handset Deregistration 48 Locator 40 Name 28 Registration 47 Hold 16 I Incoming call barring 28 Intercom 40 K Key lock 17 Keytones 24 M Making calls 15 Missed calls 30 Mute 16 N Night mode 27 Noise reduction 17 P Pause 15 Phonebook 19 PIN 29 Power failure power back up operation 17 Power on off 1...

Page 50: ...50 Notes TG68xxSA en _0619_ver011 pdf 50 2013 06 19 17 43 18 ...

Page 51: ...51 Notes TG68xxSA en _0619_ver011 pdf 51 2013 06 19 17 43 18 ...

Page 52: ...chase receipt here Helpdesk contact telephone number 086 15 11 047 Sales Department Private Bag X223 Halfway House 1685 SOUTH AFRICA Customer Support 086 15 11 047 Homepage www nashuacommunications co za E mail info nashua communications co za 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX5812ZA PNQX5812ZA PNQX5812ZA TT0713YK0 E TG68xxSA en _0619...

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