Panasonic KX-TG6411NZ Operating Instructions Manual Download Page 1

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Thank you for purchasing a Panasonic product.

This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save
them for future reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Model No.

KX-TG6421NZ
KX-TG6422NZ

Digital Cordless Answering System

Model No.

KX-TG6411NZ

KX-TG6412NZ

Digital Cordless Phone

Model shown is KX-TG6411.

TG6411-6421NZ(e).book Page 1 Tuesday, March 31, 2009 1:07 PM

Summary of Contents for KX-TG6411NZ

Page 1: ...lease read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG6421NZ KX TG6422NZ Digital Cordless Answering System Model No KX TG6411NZ KX TG6412NZ Digital Cordless Phone Model shown is KX TG6411 TG6411 6421NZ e book Page 1 Tuesday March 31 2009 1 07 PM ...

Page 2: ...Programming Programmable settings 20 Special programming 22 Registering a unit 24 Caller ID Service Using Caller ID service 26 Caller list 26 Answering System Answering system 28 Turning the answering system on off 28 Greeting message 29 Listening to messages using the base unit 29 Listening to messages using the handset 30 Remote operation 31 Answering system settings 32 Voice Mail Service Voice ...

Page 3: ...uantity KX TG6411 series KX TG6411 KX TG6411 KX TGA641 1 KX TG6412 KX TG6411 KX TGA641 2 KX TG6421 series KX TG6421 KX TG6421 KX TGA641 1 KX TG6422 KX TG6421 KX TGA641 2 Series Answering system Intercom Between handsets KX TG6411 series r 1 KX TG6421 series r r 1 1 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 TG6411 6421NZ e boo...

Page 4: ...erent capacity from that of the supplied batteries No Accessory item Part number Quantity KX TG6411 KX TG6421 KX TG6412 KX TG6422 1 AC adaptor PQLV219AL 1 2 2 Telephone line cord 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00001 2 4 4 Handset cover 2 1 2 5 Charger 1 1 2 3 4 5 Accessory item Model number Rechargeable batteries HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 s...

Page 5: ...n 5 Expanding your phone system You can expand your phone system by registering optional handsets 6 max to a single base unit Handset optional KX TGA641AZ TG6411 6421NZ e book Page 5 Tuesday March 31 2009 1 07 PM ...

Page 6: ...ine cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet im...

Page 7: ... from the AC power outlet L The earpiece on the handset is magnetised and may retain small metallic objects L The unit s answering system only responds to Distinctive Alert cadence s DA1 and DA3 L Not all telephones will respond to incoming ringing when connected to the extension socket L This equipment may not provide for the effective hand over of a call to another device connected to the same l...

Page 8: ... When you leave the product unused for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the follo...

Page 9: ...ox 0 7 W Maximum Approx 3 8 W Base unit 2 Standby Approx 0 8 W Maximum Approx 4 2 W Charger Standby Approx 0 2 W Maximum Approx 3 2 W Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG6411 KX TG6412 2 KX TG6421 KX TG6422 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6411...

Page 10: ...Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off 220 240 V AC 50 60 Hz Hooks Click Press plug firmly Base unit Base unit Correct Wrong Use only the supplied telephone line cord To single line telephone socket DSL ADSL filter Not supplied Click 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 14 Rechargeable Ni MH ONLY Conf...

Page 11: ...id touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is norm...

Page 12: ...ft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key Volume key By pressing this key or V repeatedly you can scroll through up or down various lists or items adjust the receiver or speaker volume up or down while talking move the cursor left or right to edit number or name Base unit KX TG6411 KX TG6412 A x Locator B Charge contacts B K A ...

Page 13: ...y icon Answering system is on 2 page 28 u When displayed with a number New messages have been recorded 2 page 30 d Answering system answers calls with a greeting message and caller messages are not recorded 2 Caller s recording time page 33 Battery level E Alarm is on page 22 Privacy mode is on page 21 Ringer volume is off page 21 7 Blocked call 1 2 page 23 27 New voice mail message received 3 pag...

Page 14: ... dialled phone number n Opens the phonebook Stores phone numbers in the call barred list 1 page 23 Displays the character entry mode for phonebook search page 18 Turns the key lock feature off page 17 Selects a character entry mode O Stops recording or playback 1 l Inserts a dialling pause W Erases the selected item 4 Allows you to make an intercom call 9 Switches the screen page 27 Erases a numbe...

Page 15: ... the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 6 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 7 M i ih Note L To correct a digit press or V to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again ...

Page 16: ...V Yes i M i ih Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L A 3 second pause is inse...

Page 17: ...receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R E to answer the 2nd call 2 To switch between calls press R E Note L Please contact your service provider telephone company for details and availability ...

Page 18: ...nge the character entry mode if necessary i V Select the character entry mode i M 2 Press the dial key 0 to 9 which contains the character you are searching for page 36 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll thro...

Page 19: ...d pauses after the number and PIN as necessary page 16 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Copying an entry 1 Find the desired entry page 18 i 8 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied Completed is displayed L To continue copying another entry V Yes ...

Page 20: ... This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 1 15 Alarm 22 Time Adjust 1 2 Caller ID Ringer Setup Ri...

Page 21: ...ds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID ser...

Page 22: ...ff after the alarm sounds Selecting area codes to be deleted automatically In some situations phone numbers stored automatically in the caller list page 27 will include area codes If you do not want to dial the area codes when making calls from the caller list you can store the area codes which you want the unit to delete automatically Example You have stored the area code 09 If you make a call fr...

Page 23: ...L When the unit receives a call from a number that is stored in the call barred list the call is logged in the caller list page 27 with 7 after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly Important L You must store the phone number with an area code in the call barred lis...

Page 24: ...ess and hold x for about 5 seconds No registration tone KX TG6421 KX TG6422 Press and hold x for about 5 seconds until the registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this step L The next step must be completed within 90 seconds 5 Handset Wait until Base PIN is displayed i Enter the base unit PIN default 0000 i M L If you forget you...

Page 25: ...gnal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important L Before registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a time Setting the repeater mode 1 8 middle soft key 2 V Base Unit Setup i M 3 V Repeater i M 4 V Select the ...

Page 26: ... the 7 digit local number Do not dial the 0 prefix or the area code Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest L If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which ...

Page 27: ...t to delete automatically page 22 Editing a caller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry L If the other party s name is displayed on the screen ...

Page 28: ...wering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answerin...

Page 29: ... not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 33 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre rec...

Page 30: ...y New Msg or Play All Msg i M 4 When finished press ih Note L To switch to the receiver press C L If Messages Full is shown on the display u and the total number of new messages are not displayed Operating the answering system 8 middle soft key i V Answer System i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Op...

Page 31: ...ssages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 middle soft key 2 V Answer System i M 3 V Settings i M 4 V Remote Code i M 5 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 6 M i ih Using the answering system remotely 1 Dial your phone number from a touch tone pho...

Page 32: ... Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 31 you know that there are no new messages when the ...

Page 33: ... rather than the service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the service provided by you...

Page 34: ...ne Your service provider telephone company uses a Stutter dial tone special dial tone to indicate that you have new messages When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If still remains on the display even after you have listened to new messages turn ...

Page 35: ...een 2 handsets 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press 4 to return to the outside call 4 To transfer the call Press ih L The outside call is routed to the handset To establish a conference cal...

Page 36: ... same dial key press V to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the right Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except N...

Page 37: ...er table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6411 6421NZ e book Page 37 Tuesday March 31 2009 1 07 PM ...

Page 38: ...sary entries page 18 L Message memory is full Erase unnecessary messages page 30 1 L The call barred list memory is full Erase unnecessary entries page 23 1 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registrat...

Page 39: ...connect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 24 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you a...

Page 40: ...st is being received 1 Wait and try again later I cannot register a handset to a base unit L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 24 L You entered the wrong PIN If you forget your PIN contact your nearest Panasonic service centre L Place the handset and the base unit away from other electrical appliances...

Page 41: ... page 24 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recomm...

Page 42: ...ntact your service provider telephone company for details L If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall socket L If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL se...

Page 43: ...Change the setting page 33 L If your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 29 L If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 32 My o...

Page 44: ...ile recording a greeting message or listening to messages the unit rings and the operation stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days Afte...

Page 45: ...on 45 Wall mounting Base unit Charger Longer than 20 mm Space 6 mm Hooks Screws Not supplied 67 mm 25 mm Hooks Screws Not supplied Longer than 20 mm Space 2 mm TG6411 6421NZ e book Page 45 Tuesday March 31 2009 1 07 PM ...

Page 46: ...WARRANTY IS OFFERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the pro...

Page 47: ...ry 36 Conference calls 35 D Date and time 15 Display Contrast 20 Language 14 E Error messages 38 G Greeting message 29 H Handset Deregistration 24 Locator 35 Registration 24 I Incoming call barring 23 Intercom 35 K Key lock 17 Keytones 20 M Making calls 16 Missed calls 26 Mute 17 P Pause 16 Phonebook 18 PIN 23 Power failure 11 Power on off 14 Privacy mode 21 R Recall flash 17 21 Redialling 16 Repe...

Page 48: ... written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Support Centre Tel No 09 272 0178 or website www panasonic co nz Attach your purchase receipt here Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0...

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