Panasonic KX-TG6411FX Operating Instructions Manual Download Page 1 | Manualshive

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Thank you for purchasing a Panasonic product.

This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.

To use this unit in your country, first change the unit’s region setting
to match your country (page 25). Change the unit’s display language
as needed (page 16).

(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence
No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).

Please read these operating instructions before using the unit and save
them for future reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Model No.

KX-TG6421FX

Digital Cordless Answering System

Model No.

KX-TG6411FX

KX-TG6412FX

Digital Cordless Phone

Model shown is KX-TG6411.

TG6411-6421FX(e).book Page 1 Friday, February 27, 2009 11:44 AM

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Summary of Contents for KX-TG6411FX

Page 1: ...d page 16 For Czech and Slovakia This cordless telephone is possible to use according to General licence No VO R 8 08 2005 23 for Czech VPR 7 2001 for Slovakia Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG6421FX Digital Cordless Answering System Model ...

Page 2: ...stering a unit 27 Caller ID Service Using Caller ID service 29 Caller list 29 SMS Short Message Service Using SMS 31 Turning SMS on off 31 Storing SMS message centre numbers 31 Sending a message 32 Receiving a message 33 SMS settings 34 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages ...

Page 3: ...Part No Quantity KX TG6411 series KX TG6411 KX TG6411 KX TGA641 1 KX TG6412 KX TG6411 KX TGA641 2 KX TG6421 series KX TG6421 KX TG6421 KX TGA641 1 Series Answering system Intercom Between handsets KX TG6411 series r 1 KX TG6421 series r r 1 1 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 TG6411 6421FX e book Page 3 Friday Februar...

Page 4: ... capacity from that of the supplied batteries No Accessory item Part number Quantity KX TG6411 KX TG6421 KX TG6412 1 AC adaptor PQLV219CE 1 2 2 Telephone line cord 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 4 Handset cover 2 1 2 5 Charger 1 1 2 3 4 5 Accessory item Model number Rechargeable batteries P03P HHR 4MRE or HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03...

Page 5: ...mpliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergr...

Page 6: ...a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here TG6411 6421FX e book Page 6 Friday February 27 2009 11 44 AM ...

Page 7: ...line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet i...

Page 8: ...s in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obst...

Page 9: ... handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electr...

Page 10: ...on 10 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6411 6421FX e book Page 10 Friday February 27 2009 11 44 AM ...

Page 11: ... charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off 220 240 V AC 50 Hz Hooks Click Press plug firmly Base unit Base unit Correct Wrong Use only the supplied telephone line cord To telephone line DSL ADSL filter Not supplied Click 220 240 V AC 50 Hz Hooks L When the language selection is displayed see page 16 Rechargeable Ni MH ONLY Confirm Charging...

Page 12: ... is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the initial charge Maximum battery ...

Page 13: ...t keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key Volume key By pressing this key or V repeatedly you can scroll through up or down various lists or items adjust the receiver or speaker volume up or down while talking move the cursor left or right to edit number or name Base unit KX TG6411 KX TG6412 A x Locator B Charge contacts B K A E...

Page 14: ... 2 page 35 u When displayed with a number New messages have been recorded 2 page 37 d Answering system answers calls with a greeting message and caller messages are not recorded 2 Caller s recording time page 40 Battery level E Alarm is on page 25 Privacy mode is on page 23 Ringer volume is off page 23 7 Blocked call 1 2 page 26 29 h New SMS message received 3 page 33 New voice mail message receiv...

Page 15: ...y Icon Action U Returns to the previous screen 8 Displays the menu M Accepts the current selection j Displays a previously dialled phone number n Opens the phonebook Stores phone numbers in the call barred list 1 page 26 Displays the character entry mode for phonebook search page 20 Turns the key lock feature off page 19 Selects a character entry mode O Stops recording or playback 1 l Inserts a di...

Page 16: ...rvice 1 8 middle soft key 2 V Base Unit Setup i M 3 V Dial Mode i M 4 V Select the desired setting i M i ih Date and time 1 8 middle soft key 2 V Handset Setup i M 3 V Time Settings i M 4 V Set Date Time i M 5 Enter the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 6 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM ...

Page 17: ... Yes i M i ih Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L A 3 second pause is inser...

Page 18: ...he phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R E to answer the 2nd call 2 To switch between calls press R E Note L Please contact your service provider telephone company for details a...

Page 19: ... all other functions are disabled while key lock is on To turn key lock on press 8 middle soft key for about 3 seconds L is displayed L To turn key lock off press middle soft key for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG6411 6421FX e book Page 19 Friday February 27 2009 11 44 AM ...

Page 20: ...Select the character entry mode i M 2 Press the dial key 0 to 9 which contains the character you are searching for page 44 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Editing ent...

Page 21: ...rily to tone When adding entries to the phonebook we recommend adding to the beginning of phone numbers you wish to chain dial page 20 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Copying an entry 1 Find the desired entry page 20 i 8 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry h...

Page 22: ...This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 1 16 Alarm 25 Time Adjust 1 2 Manual Ringer Setup Ringer...

Page 23: ...inues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 The default display language will be as follows if you select the following regional codes when changing the unit s region setting page 25 7 Turn this fe...

Page 24: ... telephone exchange or host PBX Contact your PBX supplier if necessary 12When using the unit in Czech Slovakia select 100 msec as the recall flash time If you change the unit s region setting reset the base unit the recall flash time will be reset to the default setting In this case select 100 msec again TG6411 6421FX e book Page 24 Friday February 27 2009 11 44 AM ...

Page 25: ...dset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds Changing the base unit PIN Personal Identification Number Important L If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN contact your nearest Panasonic service centre 1 8 middle soft ke...

Page 26: ...ncoming call barring Caller ID subscribers only This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the call barred list the unit sends out a busy tone to the caller and then disconnects the call Importan...

Page 27: ...may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example w flashes even when the handset is near the base unit re register the handset 1 Handset 8 middle soft key 2 V Handset Setup i M 3 V Register H set i M 4 Base unit Proceed with the operation for your model KX ...

Page 28: ...ain The number stops flashing 6 V Yes i M L A confirmation tone sounds as each handset number disappears L The handset does not beep when cancelling its own registration 7 ih Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important...

Page 29: ...t is viewed page 29 y disappears from the display When you receive another new call y is displayed again Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important L Only 1 person can access the caller list at a time L Make sure the unit s date and...

Page 30: ... key 0 to 9 to add to delete 6 C Erasing caller information 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry i 8 4 V Select Erase or Erase All i M 5 V Yes i M i ih Storing caller information to the phonebook 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry i 8 4 V Add Phonebook i M 5 To store the name continue from step 3 Adding entries page 20 TG6411 6421FX...

Page 31: ... V SMS i M 3 V Settings i M 4 V SMS On Off i M 5 V Select the desired setting i M i ih Storing SMS message centre numbers SMS message centre numbers must be stored in order to send and receive SMS messages Contact your service provider telephone company for more information L If you change the unit s region setting reset the base unit the stored message centre numbers will be deleted page 34 In th...

Page 32: ...phone company Contact your SMS service provider telephone company for details L If your message contains over 160 characters the message is a long message and Long Text is displayed Your service provider telephone company may treat long messages differently from other messages Contact your service provider telephone company for details L If your phone is connected to a PBX store the PBX line acces...

Page 33: ...ess 8 2 V Reply i M 3 Enter a message page 44 i M 4 Edit the destination phone number if necessary i M 5 Continue from step 6 Writing and sending a new message page 32 Editing forwarding a message 1 While reading a received message press 8 2 V Edit Message i M 3 Continue from step 4 Writing and sending a new message page 32 Erasing received messages 1 While reading a received message press 8 2 V E...

Page 34: ...digits max so that SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted 1 8 middle soft key 2 V SMS i M 3 V Settings i M 4 V PBX Access i M 5 V On i M 6 Enter your PBX line access code and a dialling pause if necessary i M 2 times i ih Setting default setting Page SMS on off Off 31 Message Centre 1 31 Message Cent...

Page 35: ...essage memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press s to turn on off the answering system L When ...

Page 36: ...If the message recording time page 40 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 ...

Page 37: ... the receiver press C L If Messages Full is shown on the display u and the total number of new messages are not displayed Operating the answering system 8 middle soft key i V Answer System i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver or speaker volume during playback 1 Repea...

Page 38: ...te the answering system remotely you must first set a remote access code 1 8 middle soft key 2 V Answer System i M 3 V Settings i M 4 V Remote Code i M 5 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 6 M i ih Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter ...

Page 39: ...nswering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 38 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 8 middle soft key 2 Skip message during playb...

Page 40: ...vice provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You ...

Page 41: ...t your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service provid...

Page 42: ...Outside calls can be transferred between 2 handsets 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press 4 to return to the outside call 4 To transfer the call Press ih L The outside call is routed to the ...

Page 43: ...Intercom Locator 43 Note L After the paging party disconnects you can talk to the outside caller TG6411 6421FX e book Page 43 Friday February 27 2009 11 44 AM ...

Page 44: ...do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the right Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I For SMS messages Alphabet ABC Numeric 0 9 Greek F and Extended 1 G modes are available When in these entry modes except Numeric you can s...

Page 45: ...L The following are used for both uppercase and lowercase Extended 2 character table O Not available for SMS L The following are used for both uppercase and lowercase Cyrillic character table P Not available for SMS TG6411 6421FX e book Page 45 Friday February 27 2009 11 44 AM ...

Page 46: ...Useful Information 46 TG6411 6421FX e book Page 46 Friday February 27 2009 11 44 AM ...

Page 47: ...igits long Memory Full L The phonebook memory is full Erase unnecessary entries page 20 L Message memory is full Erase unnecessary messages page 37 1 L The call barred list memory is full Erase unnecessary entries page 27 1 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the...

Page 48: ...onnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 27 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you ar...

Page 49: ...eing received 1 Wait and try again later I cannot register a handset to a base unit L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 28 L You entered the wrong PIN If you forget your PIN contact your nearest Panasonic service centre L Place the handset and the base unit away from other electrical appliances Proble...

Page 50: ...interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 22 The base unit does n...

Page 51: ...etails L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes t...

Page 52: ...upted Wait until the message has been sent before using other telephone functions L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details FD is displayed L The unit could not connect to the SMS message centre Confirm that the correct SMS message centre numbers are stored Confirm that SMS ...

Page 53: ...ssage cannot be properly heard L Record your own greeting message again page 36 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong remote access code If you ...

Page 54: ...it Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre Base unit Charger Longer than 20 mm Space 6 mm Hooks Screws Not supplied 67 mm 25 mm Hooks Screw...

Page 55: ...time 16 Dialling mode 16 Display Contrast 22 Language 16 E Error messages 47 G Greeting message 36 H Handset Deregistration 28 Locator 42 Registration 27 I Incoming call barring 26 Intercom 42 K Key lock 19 Keytones 22 M Making calls 17 Missed calls 29 Mute 18 P Pause 17 Phonebook 20 PIN 25 Power failure 12 Power on off 15 Privacy mode 23 R Recall flash 18 23 Redialling 17 Region settings 15 25 Re...

Page 56: ...l servis bratislava eu panasonic com aktuálne info na www panasonic sk Thámova 289 13 Palác Karlín 186 00 Praha 8 telefon 420 236 032 511 centrální fax 420 236 032 411 e mail panasonic praha eu panasonic com e mail servis praha eu panasonic com aktuální info na www panasonic cz Piata Montreal nr 10 Cladirea WTC Intrarea D Etajul 2 Camera 2 12 2 13 2 05 Sector 1 Bucuresti Telefon 40 21 316 31 61 Fa...

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