Useful Information
36
Noise is heard, sound cuts in
and out.
L
You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L
Move closer to the base unit.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L
Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
Sound quality seems to be
getting worse.
L
You have registered a handset that is not
recommended (page 4). The clearest sound
quality is only possible by registering the
recommended handset.
The handset does not ring.
L
The ringer volume is turned off. Adjust ringer
volume (page 21).
I cannot make a call.
L
The dialling mode may be set incorrectly.
Change the setting (page 13).
L
The handset is too far from the base unit.
Move closer and try again.
L
Another unit is in use. Wait and try again later.
L
The key lock feature is turned on. Turn it off
(page 17).
Problem
Cause/solution
TG5511-6511-6512CX(e-e).book Page 36 Tuesday, May 11, 2010 11:46 AM