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Panasonic KX-TG4500 - Cordless Phone And 4 Handsets, Operating Instructions Manual, Page: 99 / 124

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Panasonic KX-TG4500 - Cordless Phone And 4 Handsets Operating Instructions Manual Download Page 99

Useful Information

For assistance, please visit http://www.panasonic.com/phonehelp

99

Reset button

If the unit does not work, press 

{

RESET

}

 on the bottom of the base unit with a pointed 

object.

L

After pressing 

{

RESET

}

, the date and time will be erased. Re-adjust the date/time (page 

24).

Adding another phone

If the backup battery has been discharged during a power failure, the unit will not work. If 
required, you can connect a standard telephone on LINE 2 or LINE4 of this unit using the 
Panasonic T-adaptor KX-J66. See page 5 for ordering information.
Example: Connecting a standard telephone on LINE 4.

RESET

RES

ET

RESET Button

Single-Line 
Telephone Jacks

LINE4

LINE3

T-Adaptor
(KX-J66)

T-Adaptor (KX-J24)
(See page 14.)

Summary of Contents for KX-TG4500 - Cordless Phone And 4 Handsets

Page 1: ...ns before using the unit and save them for future reference For assistance visit our website http www panasonic com phonehelp for customers in the U S A or Puerto Rico Charge the cordless handset battery for 7 hours before initial use 5 8 GHz Expandable Digital Cordless Phone System Model No KX TG4500 Operating Instructions SP PHO NE 1 2 3 4 5 6 7 8 9 0 ANSWE R ON E N SP PHO ...

Page 2: ...ring a call 39 Joining in a conversation 39 Call privacy 39 Recording a conversation 40 Muting your conversation 40 Using the PAUSE key for PBX line or long distance calls 41 Using the FLASH key 41 For call waiting service users 41 Temporary tone dialing 42 Phonebook Using the Phonebook 43 Storing names and numbers in the Phonebook 43 Finding and calling a Phonebook item 44 Editing Phonebook items...

Page 3: ...age alert 85 Call screening monitoring 85 Notify alert 85 Automatically deleting messages 87 Checking the remaining recording time and number of messages 87 Music on hold 87 Turning the music on hold feature on or off 87 Recording music on hold 88 Erasing the current music on hold 89 Other options 89 Selecting key tone 89 Adjusting the time automatically 89 Re registering a cordless handset with t...

Page 4: ...al number can be found on the bottom of the unit Date of purchase Name and address of dealer Caller ID and Call Waiting Service where available are telephone service provider services After subscribing to Caller ID this phone will display a caller s name and phone number Call Waiting Caller ID which displays a second caller s name and phone number while the user is engaged in another call requires...

Page 5: ...No Accessory items Order number Quantity 1 AC adaptor for base unit and charger PQLV256Z 2 2 Base unit handset PQJXF0201Z 1 3 Cordless handset KX TG4500BR 1 4 Cordless handset battery HHR P104 1 5 Cordless handset battery cover PQYNTG4500BR 1 6 4 wire telephone line cord PQJA10088Z 2 7 Backup battery HHR P516 1 8 Audio cable PQJA10165Z 1 9 Charger PQLV30046ZA 1 10 Handset cord PQJA212V 1 11 Belt c...

Page 6: ...ctory and assigned an extension number of 1 After purchasing accessory cordless handsets you must register each to the base unit Please read the accessory cordless handset s Installation Manual for more information The model number of the accessory cordless handset is KX TGA450 A charger unit is included with each accessory cordless handset To order accessory cordless handsets contact your dealer ...

Page 7: ... overload power outlets or extension cords This can result in the risk of fire or electric shock 10 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing c...

Page 8: ...te may be toxic if swallowed L Exercise care when handling the battery ies Do not allow conductive materials such as rings bracelets or keys to touch the battery ies This may cause a short circuit and the battery ies and or the conductive material may overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and...

Page 9: ...t L Keep the unit away from electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug it from the power outlet L The unit should be...

Page 10: ... three external calls can be conducted on cordless handsets or the base unit while a fourth cordless handset simultaneously conducts an intercom call with the base unit or another cordless handset For example the base unit and two cordless handsets can be engaged in separate external calls while two other cordless handsets can conduct an intercom call together In the above three cases L All other ...

Page 11: ...ackup battery has been discharged the unit will not work during a power failure If required the unit can be replaced with a standard telephone to restore service during the power outage 1 Open the battery cover 2 Install the backup battery in the battery compartment Plug in battery connector as shown and close the battery cover BATTERY indicator L The BATTERY indicator lights while the battery is ...

Page 12: ...nect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The BATTERY indicator lights while the AC adaptor is connected with the backup battery installed page 11 this is normal L When placing the unit care should be taken to place it so that the base unit antenna does not cause a danger Particular care should be taken to ensure that the ...

Page 13: ...www panasonic com phonehelp 13 Connecting the line cords Connect the telephone line cords to the base unit To connect two two line telephone jacks LINE 3 4 LINE 1 2 Two Line Telephone Jacks RJ14C LINE3 LINE4 LINE1 LINE2 4 Wire Telephone Line Cord ...

Page 14: ...one line cords PQJA10088Z To order call the accessories telephone number shown on page 5 2 LINE PHONE LINE 2 LINE 3 4 LINE 1 2 Single Line Telephone Jacks RJ11C LINE4 4 Wire Telephone Line Cord LINE3 LINE2 LINE1 2 Wire Telephone Line Cord 2 Wire Telephone Line Cord T Adaptor KX J24 T Adaptor KX J24 Connect the telephone line cords to the T adaptor KX J24 4 Wire Telephone Line Cord 2 Wire Telephone...

Page 15: ...m during use L The charger can be wall mounted if required page 95 If you subscribe to a DSL service L Please attach a noise filter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 47 do not function properly Power Outlet AC 120 V 60 Hz Fasten the AC adaptor co...

Page 16: ...se the cover Battery charge Place the cordless handset on the charger and charge for 7 hours before initial use Make sure that the cordless handset faces forward as shown L The CHARGE indicator will light and Charging is displayed L When the battery is fully charged Charge completed is displayed L A discharged battery may charge quickly and feel warm during the charging process This is normal Note...

Page 17: ...ordless handset is off the charger even when the cordless handset is not in use The longer you leave the cordless handset off the charger the shorter you can actually talk on the cordless handset Actual battery performance depends on a combination of how often the cordless handset is in use and how often it is not in use L Once the battery is fully charged you do not have to charge it again until ...

Page 18: ...T and indicator 10 BATTERY indicator 11 REDIAL 12 PAUSE EDIT 13 CALL WAIT FLASH 14 TONE 15 Microphone VOICE MAIL SYSTE M 4LINE EXIT STOP CLEAR LOUD SEARCH BACK FWD ENTER HEADSET SP PHONE MENU 1 2 3 4 5 6 7 8 9 0 BATTERY CONF HOLD VOICE MAIL DEF ABC MNO JKL GHI WXYZ TUV PQRS TONE OPER REDIAL CALL WAIT FLASH ANSWER ON AUTOMATED ATTENDANT INTERCOM TRANSFER ALL LINE 1 LINE 2 LINE 3 LINE 4 1 2 3 4 5 6 ...

Page 19: ...LEAR LOUD SEARCH BACK FWD ENTER HEADSET SP PHONE MENU 1 2 3 4 5 6 7 8 9 0 BATTERY CONF HOLD MUTE VOICE MAIL INTERCOM TRANSFER 1 2 3 4 5 6 7 8 ALL DEF ABC MNO JKL GHI WXYZ TUV PQRS TONE OPER REDIAL PAUSE EDIT CALL WAIT FIASH LINE 1 LINE 2 LINE 3 LINE 4 ANSWER ON AUTOMATED ATTENDANT 1 2 3 4 5 6 7 8 Cover Memory Card Memory card Remove the memory card and use it as a name index for the cordless hands...

Page 20: ...Preparation 20 For assistance please visit http www panasonic com phonehelp 1 AC adaptor socket 2 Backup battery cover 3 Line 3 4 jack 4 Line 1 2 jack 5 Headset jack 6 Base handset socket 1 2 3 4 5 6 ...

Page 21: ...s charging when the battery indicator on the display blinks slowly and the battery low alarm sounds every 60 seconds page 17 Using softkeys and navigation keys Using the cordless handset s softkeys Two softkeys and the joystick are used to select functions displayed directly above each key Functions displayed above each key will change depending on the state of use SP PHONE L 4 4 L L1 L 2 2 L3 2 3...

Page 22: ... the volume while in talk mode page 29 The and keys also scroll up and down through the displayed menu toggle between number entry and name entry when in Phonebook number entry mode page 43 and opens the Caller List when pressed in standby mode page 48 The g key selects an item in the displayed menu The f and g keys move the cursor backwards or forwards when inserting a Phonebook item The f and g ...

Page 23: ...trength page 17 4 The cordless handset number 1 to 8 is displayed in standby mode The display shows the time and date dialed number call status programming options and Phonebook items etc If you subscribe to a Caller ID service caller information will also be displayed page 47 5 The currently available softkeys are displayed this is dependent on the status of the handset For a full list of softkey...

Page 24: ...he keypad keys 0 to 9 Use the f or g keys to move the cursor to the digit to change then press the correct number key L Enter the time in 12 hour notation Do not use military time 4 Press or and hold to select AM or PM 5 Press ENTER L Confirmation tone is heard Setting the display language You can select either English or Español as the display language The default is English You must program the ...

Page 25: ...pressing or then press ENTER 3 Scroll to Set telephone line by pressing or then press ENTER 4 Scroll to Set dial mode by pressing or then press ENTER L The current settings are displayed 5 Use the f or g keys to select the line to be set 6 Press or to select Pulse or Tone 7 Press ENTER L Confirmation tone is heard Registering additional cordless handsets The included cordless handset is pre regist...

Page 26: ... registered is displayed on both the base unit and the cordless handset Repeat to register additional cordless handsets L To rename the cordless handset to something memorable refer to page 82 Method 2 1 From the base unit press MENU followed by 1 2 3 2 Press ENTER 3 From the handset press MENU followed by 1 2 3 4 Press L The cordless handset attempts to register to the base unit L After linking t...

Page 27: ...ing or then press ENTER 3 Scroll to Registration by pressing or then press ENTER 4 Scroll to Deregistration by pressing or then press ENTER L The numbers of the currently registered cordless handsets are displayed L If there are no cordless handsets registered an error beep is heard and an error message displayed page 100 5 Press f or g to move to the cordless handset to be de registered 6 Press E...

Page 28: ...handset or press SP PHONE Note L You can also pre dial the phone number before lifting the base unit handset page 29 L If the base unit and three cordless handsets or four other cordless handsets are in use you may not be able to make a call In this case The system is busy Please try again later is displayed L If the unit detects a problem an error message is displayed page 100 Base Unit VOICE MAI...

Page 29: ...e is required when dialing press PAUSE where needed page 41 L To delete all digits press and hold CLEAR 2 Press SP PHONE L You can press a line key instead of pressing SP PHONE L The line number is displayed 3 When the other party answers talk into the handset or microphone 4 When you have finished speaking replace the handset or press SP PHONE Adjusting the base unit handset volume Three levels h...

Page 30: ...ayed 2 Lift the base unit handset or press SP PHONE L You can press a line key instead of SP PHONE L The speed dial number is called Note L The speed dial function can be used with the base unit handset or in handsfree mode page 29 Using the cordless handset 1 Press C or s L An available line is automatically selected and the line is displayed to change the line selection see page 83 L You can sel...

Page 31: ... If a pause is required when dialing press PAUSE where needed page 41 L To cancel press CLEAR and hold or press OFF 2 Press C or s L You can press a line key instead of pressing C or s L The line number is displayed L After a few seconds the display will show the length of the call 3 When finished talking press OFF or place the cordless handset on the charger Adjusting the cordless handset volume ...

Page 32: ...stead of pressing C or s L The speed dial number is called Note L This function can be used with the handset or in handsfree mode page 31 Answering calls Four external calls can be handled simultaneously or two intercom calls by the base unit and three cordless handsets or by four cordless handsets When a call is received the unit rings and Incoming call is displayed The called line indicator on t...

Page 33: ...k into the microphone 3 When finished talking press SP PHONE Note L To transfer a call to another extension user see page 36 To transfer the call to a mailbox to enable a caller to leave a message see page 58 Temporarily turning the ringer off While the base unit is ringing for an outside call you can turn the ringer off temporarily by pressing MUTE The base unit will ring the next time a call is ...

Page 34: ...key LINE 2 3 or 4 to make or answer a second call L The selected LINE indicator lights 3 To return to the first call LINE 1 press the line key for the first call LINE 1 L The second call is terminated Note L To place the second call on hold press HOLD in step 3 before pressing the line key for the first call L Pressing HOLD puts the current call on hold You can make or answer another call by press...

Page 35: ...en the other party s voice is heard lift the base unit handset or talk into the microphone 3 To end the call replace the handset or press SP PHONE Note L Using this feature can help you locate a misplaced cordless handset Using the cordless handset 1 While the cordless handset is in standby mode press INTERCOM 2 Press V or to scroll to the base unit or required cordless handset L Press to select t...

Page 36: ...red call 2 If required wait for the cordless handset user to answer and announce the transfer If not required go to step 3 L If the paged party does not answer press the relevant line key 3 To complete the transfer replace the handset or press SP PHONE Answering a call transferred to the base unit When the base unit rings lift the handset or press SP PHONE L After the paging party hangs up you can...

Page 37: ...all press HOLD twice L Hold and the line number are displayed L The line status icon flashes on the display L If a call is kept on hold for more than six minutes a warning tone is heard After four additional minutes on hold the automated attendant will respond to the caller and he she can call the base unit another cordless handset or leave a message following the Incomplete Call Handling Menu pag...

Page 38: ...dropped if a line key not associated with either call is pressed Conference with two external calls using the cordless handset Example If you are using LINES 1 and 2 1 During an outside call press HOLD twice to put the first call LINE 1 on hold page 37 2 Press L2 to make or answer a second call 3 When the second call is connected press to make a conference call L All calls are connected L To hang ...

Page 39: ...versation Useful features during a call Joining in a conversation This feature allows the base unit user or another cordless handset user to join in a current conversation Note L The base unit user or a cordless handset user cannot join a conversation between a cordless handset or the base unit and an external caller if Call Privacy has been turned on page 39 by the base unit or another cordless h...

Page 40: ...ess or to scroll to 2 way record ON 3 If using the base unit press ENTER If using the handset press L Recording starts L To stop recording If using the base unit press MENU followed by ENTER If using the handset press MENU followed by Note L If the memory becomes full during the conversation recording stops and you will hear an error beep L When recording is selected the Call Privacy feature page ...

Page 41: ...u will hear call waiting tone Press CALL WAIT to answer the second call To use Call Waiting you must subscribe to your telephone service provider s Call Waiting service L The first call is put on hold while you answer the second call L To switch between calls press CALL WAIT L The call waiting service cannot be used when the first call on the same line is on hold or the automated attendant system ...

Page 42: ...witch the dialing mode from pulse to tone when you need to access touch tone services for example answering services telephone banking services etc During a call press to enter tone dialing mode before entering access numbers which require tone dialing Note L The dialing mode will return to pulse when you hang up Base Unit Handset ...

Page 43: ...umber of items in the Phonebook 3 Enter the name max 16 characters See the character table for entry page 44 4 Press ENTER 5 Enter the phone number max 32 digits L If a pause is required press PAUSE where needed page 41 6 Press ENTER L Confirmation tone is heard L To continue adding items repeat from step 2 Note L If the display shows Memory is full in step 2 erase unnecessary Phonebook items page...

Page 44: ...ur times 6 Press 6 three times and wait for the cursor to move to the next character 7 Press 6 twice 8 Press 3 twice 9 Press 7 four times Finding and calling a Phonebook item Phonebook items can be searched for alphabetically or by scrolling through the Phonebook Note L You can leave the Phonebook at any time by pressing EXIT on the base unit or OFF on the cordless handset L If No items stored is ...

Page 45: ...g C or s Searching for a name by initial from a cordless handset 1 While the cordless handset is in standby mode press to enter the Phonebook L The number of items held is displayed 2 Press 3 Press the dialing key 0 to 9 which corresponds to the first letter you are searching for see the character table page 44 Example To find SARAH press 7 repeatedly until the first item under S is displayed 4 Pr...

Page 46: ... Phonebook item on page 44 2 Press CLEAR L Confirmation tone is heard L To erase more items repeat from step 2 L To erase the entire Phonebook refer to page 77 Chain dial This feature allows you to dial phone numbers stored in the Phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the Phonebook wit...

Page 47: ...f the call Personalized name display If you receive a call from one of the phone numbers stored in the Phonebook the base unit cordless handset will show the caller s name that has been stored in the Phonebook instead of the incoming caller ID information L If the unit cannot receive caller information the following will be displayed Out of area The caller dialed from an area which does not provid...

Page 48: ... to items which have already been viewed L If the same caller calls more than once it will be displayed with the number for example 2 Only the date and time of the most recent call will be stored 3 Lift the handset or press SP PHONE L The displayed phone number is dialed automatically L You can press a line key instead of pressing SP PHONE Note L Calling back will not be possible if the caller inf...

Page 49: ...so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the Caller List see below then call that number After that calls from that caller s area code will be edited automatically This feature can be turned on or off page 81 The default setting is ON Note L The cordless handset and base unit can remember up to...

Page 50: ... L If the display shows Memory is full press EXIT on the base unit or OFF on the cordless handset and erase unnecessary items from the Phonebook page 46 L If the caller information does not include a phone number it cannot be stored in the Phonebook Erasing caller information After checking the Caller List the base unit and cordless handset s user can erase some or all of the items Erasing a selec...

Page 51: ...s can access this mailbox The following functions are possible L listening to messages pages 52 and 55 L transferring a message to other mailboxes pages 54 and 64 L delivering your own message to other mailboxes page 57 You can also access the Voice Mail System s features remotely from a touch tone phone page 63 Note L All messages greetings incoming etc and two way recordings are stored in digita...

Page 52: ...ess L The current password is displayed L If the password has already been set correctly press to leave the password unchanged and proceed to step 7 5 Enter a 4 digit password L If you enter an incorrect digit press Clear and enter the digit again To delete the entire password press and hold Clear for three seconds 6 Press to save the new password 7 Press V or to select whether to turn the direct ...

Page 53: ... the last message is announced 3 Press EXIT to return to standby mode Listening to all messages 1 While the base unit is in standby mode and the F indicator is flashing press F L This is the general delivery mailbox is announced L If there is one new message You have one new message is announced L If there is more than one new message You have number new messages is announced L If you have more th...

Page 54: ...e last message is announced L If you enter your own mailbox number This is your mailbox is announced L If an invalid mailbox number is entered Incorrect entry is announced Erasing a message We recommend that you erase unnecessary messages after each playback 1 While a message is being played back press CLEAR L Message erased is announced L Confirmation tone is heard Listening to personal mailbox m...

Page 55: ...sage or move on to the next message as required Before the current message is repeated Repeat is announced Before the next message is played Next is announced L After the last message is played This is the last message is announced 3 Press OFF to return to standby mode Listening to all messages 1 While in standby mode press L If direct handset access is disabled off the Set Password screen is disp...

Page 56: ...ndset is not displayed L Press CLEAR to erase the displayed mailbox number 3 Press L Message transferred via mailbox mailbox number and mailbox mailbox number is announced L If there is a message after the transferred message it will be played L After the last message is played This is the last message is announced Erasing a message We recommend that you erase unnecessary messages after each playb...

Page 57: ...ter the tone talk clearly about 8 inches 20 cm away from the microphone To end press 1 L To change the message press 1 and record the message again L After recording The message is is announced followed by the recorded message 7 Press 2 to accept the recording L The message is automatically delivered to the specified mailbox L Message transferred via mailbox mailbox number and mailbox mailbox numb...

Page 58: ...box After the base unit user operator answers an incoming call the call can be transferred to the general mailbox where the caller can leave a message L If the line s Answer ON status is idle or the Mailbox is on transferred calls are sent to the General Delivery Mailbox L If the line s Answer ON status is Auto Attendant ON calls are directed to the Auto Attendant where the caller hears the pre re...

Page 59: ...rns to the previous screen after two seconds Erasing all messages stored in a mailbox The base unit user can erase all incoming messages in any mailbox Inform the mailbox owner s before erasing and check that there are no new messages in the mailbox es 1 While in standby mode press MENU 2 Scroll to Initial setting by pressing or then press ENTER 3 Scroll to Initialize base by pressing or then pres...

Page 60: ...reeting message by pressing or then press ENTER L The selected greeting is played Erasing a greeting 1 Press the ANSWER ON key 2 Scroll to Setup by pressing or then press ENTER 3 Scroll to User greetings by pressing or then press ENTER 4 Scroll to the required greeting message by pressing or then press ENTER L The selected greeting is played 5 While the current greeting is being announced press CL...

Page 61: ...in standby mode press F 2 Enter the required handset number using the INTERCOM keys 1 to 8 3 Key in the handset s password 4 Scroll to Personal greeting by pressing or then press ENTER L Personal greeting is is announced followed by the personal greeting if stored 5 While the current greeting is being announced press CLEAR L Message erased is announced Playing a personal greeting from a cordless h...

Page 62: ... either at the base unit or using the handset When set to ON incoming calls are handled by the answering system and callers may leave a message Handsets ring as normal when answer mode is set to OFF Setting handset answer mode using the base unit 1 While in standby mode press F 2 Enter the required handset number using the INTERCOM keys 1 to 8 3 Key in the handset s password then press ENTER 4 Scr...

Page 63: ...endant System or the Answering System is assigned Enter your mailbox password during or after the greeting message After the number of new messages is announced the new messages are played After each message playback the Message Menu is announced To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 If required enter a comman...

Page 64: ...rry this mailbox is in use is announced and the call is terminated While listening to new messages During playback or before the start of the next new message L To repeat the message press 1 L To play the next message press 2 L To erase the message press 3 L To transfer the message press 7 Transferring a message While listening to a message you can transfer it to other mailboxes 1 During playback ...

Page 65: ...rd greeting at the tone To end recording press 1 is announced 3 Talk clearly after the tone To end press 1 4 To accept press 2 L Confirmation tone is heard 5 While the Command Menu is being announced press and hang up Switching to the general delivery mailbox from your personal mailbox After entering your mailbox you can switch to the general delivery mailbox to listen to messages 1 While the Comm...

Page 66: ...ed language Calling the Automated Attendant When a caller calls a line to which the Automated Attendant System is assigned the caller will first hear a greeting message You can record this message yourself or use the pre recorded message page 67 If callers select neither extension nor operator or call from rotary telephones the greeting message will be repeated three times and then they will be tr...

Page 67: ...sing or then press ENTER 4 Select Select greeting then press ENTER 5 Select Prerecord then press ENTER L The pre recorded message is played Recording a user greeting message 1 Press the line s ANSWER ON key L The current setting is displayed 2 Select Setup by pressing or then press ENTER 3 Select User greetings by pressing or then press ENTER 4 Select a greeting Greeting 1 to Greeting 5 by pressin...

Page 68: ... ANSWER ON key L The current setting is displayed 2 Select Setup by pressing or then press ENTER 3 Select User greetings by pressing or then press ENTER 4 Select the user greeting you intend to erase Greeting 1 for instance by pressing or then press ENTER 5 While the user greeting is playing press CLEAR to erase the greeting Turning off the automated attendant system 1 Press the line s ANSWER ON k...

Page 69: ... leave a message in the general delivery mailbox following the Incomplete Call Handling Menu Handset Answer mode OFF Handset Answer mode ON The Incomplete Call Handling Menu is announced up to three times To leave a message press 1 To call another extension press 2 To call the operator press 0 Caller specifies an extension If the memory is full three beeps sound and Sorry there is no space for rec...

Page 70: ...s that have been transferred If the memory is full the caller cannot leave a message the caller can only call an extension The Incomplete Call Handling Menu is announced up to three times To leave a message press 1 To call another extension press 2 Caller specifies the operator Call taken within five rings Busy Not answered within five rings Records a message Calling the operator Please wait a mom...

Page 71: ...e are not available now Please leave your name and phone number after the beep We will return your call Turning on the Answering System 1 Press the line s ANSWER ON key 2 Scroll to Mailbox by pressing or then press ENTER L The current message is played L The ANSWER ON indicator lights Defining the number of rings 1 Press the line s ANSWER ON key 2 Scroll to Setup by pressing or then press ENTER 3 ...

Page 72: ...heard Selecting a greeting message 1 Press the line s ANSWER ON key 2 Scroll to Setup by pressing or then press ENTER 3 Scroll to Mailbox by pressing or then press ENTER 4 Scroll to Select greeting by pressing or then press ENTER 5 Select Greeting 1 to Greeting 5 by pressing or then press ENTER L The selected message is played Changing a recorded message 1 Press the line s ANSWER ON key 2 Scroll t...

Page 73: ...ress or to scroll through the menu then press ENTER when the desired menu item or setting is displayed Base unit settings menu Sub menu Sub menu 2 Page Add phonebook page 43 Ringer setting Ringer volume page 79 Ringer pattern page 79 Ring group page 81 Date and time page 24 Customer support page 91 Speed dial page 90 Initial setting Mailbox Set password page 51 Call monitoring page 85 Notify alert...

Page 74: ...ndby mode if you do not press a key for 60 seconds Initialize base Clear settings page 76 Caller list page 77 Phonebook page 77 Redial list page 78 Messages page 78 Registration HS registration page 25 Deregistration page 27 Change language page 24 Music on hold Music on hold on off page 87 Set music on hold page 88 Base unit settings menu Sub menu Sub menu 2 Page ...

Page 75: ...u press f or press L The unit will return to standby mode if you do not press a key for 60 seconds Select Main menu Sub menu 1 Sub menu 2 Page Add phonebook page 43 Ringer setting Ringer volume page 79 Ringer pattern page 79 Customer support page 91 Speed dial page 90 Initial setting Mailbox Message alert page 85 Set password page 52 Notify alert page 85 Caller ID edit page 81 LCD contrast page 82...

Page 76: ...ult settings for the cordless handset Function Default setting Alert number Clear Alert on off OFF Answering system OFF Auto attendant system OFF Auto message delete OFF Call monitoring ON Call restrictions OFF Caller ID Edit ON Dialing mode Tone all lines Flash Time 700ms all lines General delivery mailbox password 0000 Language English LCD Contrast Step 3 of 6 Line 1 to 4 greetings Pre recorded ...

Page 77: ... Initialize HS by pressing V or then press 4 Scroll to Caller list by pressing V or then press L The Erase caller list screen is displayed 5 Press L Confirmation tone is heard Clearing the Phonebook This feature enables you to remove all data held in the Phonebook Each Phonebook can only be cleared by the associated cordless handset or base unit Clearing the base unit s Phonebook 1 Press MENU 2 Sc...

Page 78: ...essing V or then press L The Erase redial list screen is displayed 5 Press L Confirmation tone is heard Erasing messages This feature enables you to erase recorded greeting and incoming messages held in the mailboxes Note L This feature is only available when the mailboxes are not being accessed 1 Press MENU 2 Scroll to Initial setting by pressing or then press ENTER 3 Scroll to Initialize base by...

Page 79: ... chosen volume will sound L To turn the ringer off press repeatedly until Ringer off is displayed 5 Press ENTER L Confirmation tone is heard Setting the cordless handset s ringer volume 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer volume by pressing V or then press L The current volume is displayed 4 Press V or to set the volume L Each time you press V or ...

Page 80: ...displayed 4 Press f or g to select the line to be modified 5 Enter the desired pattern using the keypad 1 to 7 or press V or L Each time you select a pattern it rings L To move to another line press f or g 6 Press L Confirmation tone is heard Call options Auto talk When this feature is turned on you can answer a call by lifting the cordless handset off the charger without pressing C or s The defau...

Page 81: ... stop an individual extension handset or the base unit ringing for incoming calls on a specific line remove the handset or base unit from the ring group for that line The base unit or a handset can make calls using a line even when they have been removed from that line s ring group Note L Ensure that the base unit is in standby mode before attempting to set up this feature 1 Press MENU 2 Scroll to...

Page 82: ...ast by pressing V or then press 4 Press V or repeatedly to select the desired contrast L The contrast changes with each selection 5 Press L Confirmation tone is heard Changing the name of the cordless handset On initial registration the cordless handset s defaults to Handset 1 Handset 2 etc 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Change HS name by pressing ...

Page 83: ...t setting Line selection for outgoing calls When line selection is set to auto the cordless handset and base unit automatically selects a line when you press C or s on the cordless handset or press SP PHONE or lift the handset on the base unit The base unit and each handset can also be set to select a priority line for outgoing calls if available The line selection for the cordless handset s and b...

Page 84: ...ult is set to 911 To set up call restriction 1 While the base unit is in standby mode press MENU 2 Scroll to Initial setting by pressing or then press ENTER 3 Scroll to Set telephone line by pressing or then press ENTER 4 Scroll to Call restriction by pressing or then press ENTER L The current settings are displayed if set 5 Press f or g or use the keypad keys 1 to 8 to assign a number between 1 a...

Page 85: ...isplayed 5 Press V or to select On or Off 6 Press L Confirmation tone is heard Call screening monitoring While a caller is recording a message in the general delivery mailbox you can monitor the call through the base unit s speaker If more than one line is receiving a call at the same time only the first one can be monitored You can answer the call by lifting the handset or by pressing SP PHONE Wh...

Page 86: ...ER L Confirmation tone is heard 7 Scroll to Alert on off by pressing or then press ENTER 8 To turn on the feature scroll to On by pressing or then press ENTER L Confirmation tone is heard 9 Use Calling alert to verify that the defined cell phone paging device rings Scroll to Calling alert by pressing or then press ENTER 10Press SP PHONE L The defined cell phone paging device is called Note L To di...

Page 87: ...r of messages that may be recorded 1 Press MENU 2 Scroll to Initial setting by pressing or then press ENTER 3 Scroll to Mailbox by pressing or then press ENTER 4 Scroll to Remaining space by pressing or then press ENTER L The current settings are displayed The display returns to the previous screen after two seconds Music on hold Recorded music can be played for callers while they are on hold You ...

Page 88: ...old by pressing or then press ENTER 4 Scroll to Set music on hold by pressing or then press ENTER L The current music on hold is played and the following screen is displayed 5 Press 1 to record new music or press 2 to accept the current music L Music can only be recorded if the current music is not in use If music is in use the following screen is displayed L If the current music on hold is not in...

Page 89: ... or manually when updated by the user Note L Ensure that the base unit is in standby mode before attempting to set up this feature 1 Press MENU 2 Scroll to Initial setting by pressing or then press ENTER 3 Scroll to Time adjustment by pressing or then press ENTER L The current setting is displayed 4 Press or to select either CallerID auto default or Manual 5 Press ENTER L Confirmation tone is hear...

Page 90: ... speed dial is set 6 To store additional speed dial numbers repeat steps 3 through 5 L To erase a speed dial number press and hold CLEAR at step 4 then press ENTER Confirmation tone is heard Using the cordless handset 1 Press MENU 2 Scroll to Speed dial by pressing V or then press 3 Press V or to scroll to the desired speed dial number then press 4 Enter the number using the dialing keys 0 to 9 L ...

Page 91: ...lp or download operating instructions for this product using your computer 1 Press MENU 2 If using the handset scroll to Customer support by pressing V or then press If using the base unit scroll to Customer support by pressing or then press ENTER L www panasonic com phonehelp will be displayed 3 If using the handset press OFF or If using the base unit press EXIT Base Unit Handset Select Back ...

Page 92: ... Phonebook page 43 2 0 1 Change the ringer volume page 79 2 0 2 Change the ringer pattern page 79 2 0 4 Set up ring groups page 81 3 0 1 Set the date and time page 24 4 0 1 Display the customer support screen page 91 5 0 1 Speed dial 1 page 90 5 0 2 Speed dial 2 page 90 5 0 3 Speed dial 3 page 90 5 0 4 Speed dial 4 page 90 5 0 5 Speed dial 5 page 90 5 0 6 Speed dial 6 page 90 5 0 7 Speed dial 7 pa...

Page 93: ... line selection feature page 83 6 1 4 Set line mode page 25 6 1 5 Set dial mode pulse or tone page 25 6 1 6 Set flash time page 83 6 1 7 Set call restriction options page 84 6 1 8 Clear settings page 76 6 1 9 Clear the caller list page 77 6 2 0 Clear Phonebook items page 77 6 2 1 Clear the redial list page 78 6 2 2 Clear mailbox messages page 78 1 2 3 Register a handset page 25 6 2 4 Deregister ha...

Page 94: ...support screen page 91 5 0 1 Speed dial 1 page 90 5 0 2 Speed dial 2 page 90 5 0 3 Speed dial 3 page 90 5 0 4 Speed dial 4 page 90 5 0 5 Speed dial 5 page 90 5 0 6 Speed dial 6 page 90 5 0 7 Speed dial 7 page 90 5 0 8 Speed dial 8 page 90 5 0 9 Speed dial 9 page 90 5 1 0 Speed dial 10 page 90 6 0 1 Mailbox menu page 51 6 0 2 Edit caller IDs page 81 6 0 3 Set LCD contrast page 82 6 0 4 Set key tone...

Page 95: ...rews Note L When mounting the charger ensure that the correct screws for the wall are used Certain types of wall may require plugs to be anchored in the wall before the screws are inserted L When mounting the charger care should be taken to place it so that the cordless handset antenna does not cause a danger when the handset is docked in the charger unit Particular care should be taken to ensure ...

Page 96: ...the cover see page 16 for battery installation Note L After replacing the battery place the cordless handset on the charger until confirmation tone sounds or the battery strength prompt displays page 17 Backup battery replacement Even if the backup battery has been fully charged the BATTERY indicator may flash or the unit may not work within minutes of a power failure In that case replace the back...

Page 97: ...c KX TCA93 KX TCA94 or KX TCA95 headset To connect an optional headset to the base unit Connect the headset to the headset jack as shown Note L To answer an incoming call using the headset press SP PHONE HEADSET To toggle between using the headset and the speakerphone press ENTER L The SP PHONE indicator lights when the headset is active HEADSET Fasten the headset cord to prevent it from being dis...

Page 98: ...pen the headset jack cover and connect the headset to the headset jack as shown L Model shown is KX TCA86 Note L To switch to the speakerphone press s To return to the headset press C Belt clip You can hang the cordless handset on your belt or pocket using the included belt clip To attach the belt clip To remove the belt clip Headset jack ...

Page 99: ...ust the date time page 24 Adding another phone If the backup battery has been discharged during a power failure the unit will not work If required you can connect a standard telephone on LINE 2 or LINE4 of this unit using the Panasonic T adaptor KX J66 See page 5 for ordering information Example Connecting a standard telephone on LINE 4 RESET RES ET RESET Button Single Line Telephone Jacks LINE4 L...

Page 100: ...er the handset to the base cordless handset only L You tried to make a call or access a mailbox with a cordless handset that has not been registered to the base unit Register the cordless handset page 25 Invalid entry L You tried to key in an invalid direct command Key in the correct command pages 92 to 94 Invalid mailbox base unit only L You attempted to deliver transfer a message to an unregiste...

Page 101: ...vice number page 85 Please set the system date and time first base unit only L You must set the date and time before you can program the system to automatically delete messages monthly page 87 Recharge Battery cordless handset only L The cordless handset battery needs to be charged Recharge the battery by placing it on the charger Sorry this mailbox is in use L While another user is listening to m...

Page 102: ...d is 0 Erase unnecessary messages pages 54 59 and 78 Incorrect entry L An invalid extension number was entered when transferring or delivering a message Ensure that the cordless handset is registered to the base unit page 25 This is your mailbox L You entered your own mailbox number when transferring a message page 54 Sorry this mailbox is in use L You tried to access the general delivery mailbox ...

Page 103: ...st communication with the base unit Move closer to the base unit and try again L Raise the base unit antenna L If the above remedies do not solve the problem the cordless handset may have lost communication with the base unit Register the cordless handset again page 25 The line indicators do not work properly L Check the settings pages 73 75 and 76 L The line mode selection is incorrect page 25 Yo...

Page 104: ...ook Problem Cause and solution Static is heard sound cuts in out Interference from other electrical units L Move the cordless handset s and the base unit away from other electrical appliances page 9 L Move closer to the base unit L Raise the base unit antenna L If your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the teleph...

Page 105: ... second call is received on the same line the unit does not display the new caller s information L If another call is received on the same line while the Automated Attendant System or Answering System is responding to a call or a call is placed on hold the caller information will not be displayed L The line mode selection is incorrect See page 25 Problem Cause and solution I cannot store a name an...

Page 106: ...nit Disconnect the other equipment and try again L The caller requested not to send caller information page 47 L Generally caller information is displayed after the second ring The display goes into standby mode while viewing the Caller List L Do not pause for over 60 seconds while searching The caller list incoming phone numbers are not edited automatically L The Caller ID number auto edit featur...

Page 107: ...ttery has been discharged Fully charge the battery page 16 I charged the battery fully but Recharge battery is still displayed and 7 continues to flash or Charge for 7 hrs and 8 are displayed L Clean the charge contacts and charge again L The battery may need to be replaced page 96 If you install a new battery fully charge it page 16 The CHARGE indicator light does not go out after the battery has...

Page 108: ...annot access the mailbox Try again later L You are too far from the base unit Walk closer to the base unit L If Enter mailbox password is displayed the direct handset access mode is OFF Enter the mailbox password and press I cannot access a mailbox from a touch tone phone L The Automated Attendant System or Answering System may not respond if the tones are too short to activate the unit Press each...

Page 109: ...e maintained indefinitely in flash memory Call monitoring How can I disable the call monitoring feature to prevent others from hearing my incoming calls L You can temporarily disable the call monitoring feature by pressing MUTE L The call monitoring service can also be programmed to remain off if necessary See page 85 Resetting the base unit My base unit has stopped working cordless handsets canno...

Page 110: ...r extensions You can however transfer a call to another person s voice mail through the General Delivery Mailbox L When a call is received at the base unit the operator must press the F key and replace the base unit handset The caller will then hear the greeting assigned to the line on which he is calling While the greeting is playing the caller can press the extension number followed by L If the ...

Page 111: ...et or base unit What does it mean when the message Missed call s appears on the cordless handset or base unit displays L This message appears when new call information is added to the Caller List Caller ID information is added to the Caller List automatically when calls are received The message can be cleared by pressing the V or keys Problem Cause and solution Line indicator lights Why is the Lin...

Page 112: ... that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will...

Page 113: ...thority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance ...

Page 114: ...se unit must be installed and operated with its antenna located 20 cm or more between antenna and all person s body excluding extremities of hands wrist and feet The handset unit may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided The base and handset units must not be co located or op...

Page 115: ...prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Mail In Service For assistance in the cont...

Page 116: ...BLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMP...

Page 117: ...pprox Standby 2 4W Maximum 5 4W Power supply AC adaptor 120 V AC 60Hz Backup battery HHR P516 6V 1100 mAh Backup battery charge time 16 hours Backup function When fully charged backup battery will provide at least 20 minutes use if power fails Cordless Handset Operating environment 5 ºC 40 ºC 41 ºF 104 ºF Frequency 5 76 GHz 5 84 GHz Dimensions Approx 220 mm height x 40 mm width x 55 mm depth 8 66 ...

Page 118: ...earing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax On...

Page 119: ...ng message 68 Recording a greeting message 67 Selecting a recorded greeting 67 Setting 67 Turning off 68 Turning on 67 Auto message delete 87 Auto talk 33 80 B Backlit display 23 Backup battery Installing 11 Replacing 96 Base unit 18 Battery indicator 11 Controls 18 20 Display 23 Handset volume 29 Initializing 76 Installing backup battery 11 Location 9 Navigator key 22 Programming 73 Battery cordl...

Page 120: ... 39 Muting 40 Recording 40 Cordless handset 21 Answer mode on off 62 Battery charge 16 Changing name 82 Controls 21 De registering 27 Display 23 Initializing 76 Installing battery 16 Joystick 22 Key tones 89 Lighted keypad 31 Programming 75 Registering 25 Setting mailbox password 52 Softkeys 21 Volume 31 Cordless handset battery Charging 16 Installing 16 Performance 17 Replacing 96 Strength 17 Cre...

Page 121: ...ail messages 52 55 Location of controls 18 21 M Mailbox Checking password 52 Password 51 Setting cordless handset password 52 Setting general delivery password 51 Mailbox password Checking 52 Making calls 28 Message alert 85 Messages Checking remaining recording time 59 Creating 57 Deleting automatically 87 Erasing 59 Listening to 52 54 Sending 57 Setting alert 85 Transferring 54 56 Microphone 29 ...

Page 122: ...p Mailbox 51 Telephone line 13 84 Softkeys 21 Speaker volume 31 Specifications 115 Speed dial Dialing 30 32 Storing 90 SP phone 29 31 33 Storing Caller Information in Phonebook 50 Phonebook entries 43 Speed dial numbers 90 Swapping between calls 37 System capabilities 10 T Telephone line Setting up 13 84 Temporary tone dialing 42 Time Adjusting automatically 89 Setting date and time 24 Tone dialin...

Page 123: ...ng messages 54 56 Error messages 102 General delivery mailbox 52 Listening to general delivery messages 56 Listening to messages 52 55 Listening to personal messages 54 Password 51 Personal greetings 60 Personal mailbox 54 Sending messages 57 Setting up 51 Transferring calls to 58 Transferring messages 54 56 User greetings 60 Volume Base unit 29 Cordless handset 31 Ringer 79 W Wall mounting the ch...

Page 124: ...not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Copyright This material is copyrighted by Panasonic Communications Co U K Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications C...

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