Panasonic KX-TG3820 Operating Instructions Manual Download

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Operating Instructions

Cordless Telephone with

Digital Answering Machine

Model No.

KX-TGD830

KX-TG3820

KX-TGD832

KX-TG3822

KX-TGD833

KX-TG3823

Model shown is KX-TGD830.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 61.

For assistance, visit our Web site:

http://shop.panasonic.com/support

for

customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

Summary of Contents for KX-TG3820

Page 1: ...itial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 61 For assistance visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support ...

Page 2: ... Storing unwanted callers 21 Enhanced Call Block Automated call block 23 Telemarketing call block 25 One ring scam alert 25 Phonebook Phonebook 27 Speed dial 29 Programming Menu list 30 Alarm 36 Silent mode 36 Baby monitor 37 Other programming 39 Registering a unit 39 Caller ID Service Using Caller ID service 40 Caller list 40 Answering System Answering system 42 Turning the answering system on of...

Page 3: ...X TGD830 KX TG3820 KX TGD832 KX TG3822 KX TGD833 KX TG3823 A AC adaptor PNLV226 0X 1 1 1 B Telephone line cord 1 1 1 1 C Wall mounting adaptor 2 1 1 1 D Rechargeable batteries 3 2 4 6 E Handset cover 4 5 1 2 3 F Charger 6 1 2 1 PNJA1186Z Black cord PNJA1193Z Transparent cord 2 PNKL1044Y2 Black PNKL1044Y1 White 3 See page 4 for replacement battery information 4 The handset cover comes attached to t...

Page 4: ...isit our Web site http shop panasonic com support 3 By registering the key detector 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key detector is attached Please visit our Web site http www panasonic com tga20 Other information R Design and specifications are subject to change without notice R T...

Page 5: ...ection against electric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Caution risk caused by visible radiation ON OFF power push push For indoor use only Caution risk of electric shock For assistance please visit http shop panasonic com support 5 Introduction ...

Page 6: ...n accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R Do not place the handset on the base unit when battery cover is removed Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto t...

Page 7: ...ay cause the batteries to swell or explode R Avoid the use in the following conditions High or low extreme temperatures during use storage or transportation Replacement of a battery with an incorrect type that can defeat a safeguard Disposal of a battery into fire or a hot oven or mechanically crushing or cutting of a battery that can result in an explosion Extremely high temperature and or extrem...

Page 8: ...uct unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as heating devices cooking appliances etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided R The maximum calling distance may be shortened when the product is used in the f...

Page 9: ... mW max R Power source 120 V AC 60 Hz R Power consumption Base unit Standby 1 0 W Maximum 4 3 W Charger Standby 0 1 W Maximum 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry For assistance please visit http shop panasonic com support 9 Important Information ...

Page 10: ... supplied is required if you have a DSL ADSL service Note R Use only the supplied Panasonic AC adaptor PNLV226 1 3 2 4 3 n Charger Connect the AC adaptor to the power outlet 1 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarities 4 2 3 1 1 R Follow the directions on the display to set up the unit 10 ...

Page 11: ...ure R The unit cannot be used to make or receive calls during a power failure We recommend connecting a corded type telephone that does not use an AC adaptor to your telephone line Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 7 Note for battery charging R It is normal for the handset ...

Page 12: ...ly reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit R When this feature is activated is displayed However when answer by voice command is turned on page 20 is not displayed even though this feature is activated Controls Handset A B A A C B H I J G K D E F Speaker M N TALK Dial keypad Temporary tone dialing 0 Ringer off MZN SP PH...

Page 13: ...N Repeat Display icons Indicators Handset display items Item Meaning Within base unit range Out of base unit range The line is in use R When flashing The call is on hold R When flashing rapidly An incoming call is now being received Eco mode is on page 12 Noise reduction is set page 17 Equalizer is set page 17 Z Speakerphone is on page 16 Ringer volume is off page 16 32 Silent mode is on page 37 C...

Page 14: ...nd time 1 MMENUN 101 2 Enter the current month date and year by selecting 2 digits for each Example July 12 2021 07 12 21 3 MOKN 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 Select AM or PM 6 MSAVEN a MOFFN Note R When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock forma...

Page 15: ...in standby mode If the battery is low or needs charging the unit plays a voice announcement at the selected interval up to 3 times Note R At the end of each call the unit displays a large icon for a few moments to indicate the battery level Setting low battery alert To turn this feature on select the desired announcement interval or select Off to turn this feature off The default setting is Every ...

Page 16: ...ng calls 1 Lift the handset and then press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the handset on the base unit or charger Any key answer You can answer the call by pressing any dial key Auto talk You can answer calls simply by lifting the handset page 34 Temporary handset ringer off You can turn the ringer off temporarily by pressing M N left soft key Adjusti...

Page 17: ...in use after you hear the call waiting tone 1 Press MFLASHN to answer the 2nd call 2 To switch between calls press MFLASHN Note R Please contact your phone service provider for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press before entering access numbers which require tone dialing Handset noise reduction This feature allows you to ...

Page 18: ...n error tone sounds Call share You can join an existing outside call To join the conversation press M N when the other unit is on an outside call Note R When another user joins the conversation the interrupt tone sounds R A maximum of 3 parties including 1 outside party can join a conversation using 2 extensions 3 way conference R To prevent other users from joining your conversations with outside...

Page 19: ...ed on 3 When you finish talking press MOFFN Note R You can also use the MINTERCOMN soft key if displayed to make intercom calls R You cannot use voice paging if other units are in use Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFFN Turning auto intercom on off This feature allows the handset to answer intercom calls automatically when it is called Yo...

Page 20: ...eature stops operating R This feature is not available while baby monitor is set to On page 35 Turning answer by voice command on off 1 Press and hold for about 2 seconds 2 MbN Select the desired setting a MSAVEN R If you selected Off go to step 4 to exit 3 MYESN a The unit will announce the voice command guidance R We recommend answering calls as demonstrated R There must be a 1 second pause betw...

Page 21: ... of numbers The unit blocks calls that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes Block unknown CID The unit blocks calls that have no phone number Single phone numbers and ranges of numbers can be stored in the call block list up to 1 000 items in total Blocking unwanted callers When a call is received the unit will not ring whi...

Page 22: ...ls from blocked phone numbers 1 MCALL BLOCKN 2 MbN One ring for blocked call a MSELECTN 3 MbN Select the desired setting a MSAVEN a MOFFN Viewing editing erasing call block numbers 1 MCALL BLOCKN 2 MbN Block a single number or Block range of numbers a MSELECTN 3 MbN Select the desired entry R After viewing press MOFFN to exit 4 To edit a number MEDITN a Edit the number a MSAVEN a MOFFN To erase a ...

Page 23: ... mode when searching the phonebook caller list call block list or allow name list when programming depending on settings when using the answering system when paging all handsets or base unit R Blocked calls are logged in the caller list We recommend you to check the caller list periodically If necessary register the entry to the phonebook or allow name list to connect the call next time Allowed nu...

Page 24: ...e for automated call block When the unit answers a call a greeting message is played to the caller You can use either your own greeting message and pre recorded greeting message pre recorded greeting message Recording a greeting message for automated call block Using this feature the unit can play your own greeting message and pre recorded greeting message Example of your own greeting message Hi y...

Page 25: ...fies the user when calling back a number that is judged as one ring scam caller This can help reduce the risk of high billing international call during call back During an incoming call if the caller ends the call after 1 or 2 rings the call is judged as one ring scam caller The default setting is 1 or 2 rings Note R This feature is available during an incoming call in the following situations Whe...

Page 26: ...s when the number is also listed as Automated call block highest priority when the number is also listed as call block list medium priority R When one ring scam alert setting is changed from 1 ring to 1 or 2 rings or vice versa 1 on current caller list data will remain incoming new call from the same number will be judged again R When phonebook is changed the 1 display is changed based on update p...

Page 27: ...key within 2 seconds after entering a character the character is fixed and the cursor moves to the next space Storing a redial list number to the phonebook Phone numbers of up to 24 digits can be stored in the phonebook 1 MEN REDIAL 2 MbN Select the desired entry a MSAVEN 3 To store the name continue from step 3 Editing entries page 28 Note R The name stored in the phonebook will be reflected in t...

Page 28: ...e number if necessary a MOKN 5 MbN Select the desired group page 27 a MSELECTN 2 times a MOFFN Erasing entries Erasing an entry 1 Find the desired entry page 28 2 MMENUN a MbN Erase a MSELECTN 3 MbN Yes a MSELECTN a MOFFN Erasing all entries 1 MFN W a MMENUN 2 MbN Erase all a MSELECTN 3 MbN Select the desired group a MSELECTN 4 MbN Yes a MSELECTN 5 MbN Yes a MSELECTN a MOFFN Chain dial This featur...

Page 29: ...ect the desired entry a MSAVEN a MOFFN Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN a MSELECTN a MOFFN Erasing an entry 1 Press and ho...

Page 30: ...ollowing table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu W Phonebook Operation Code Viewing the phonebook entry 280 28 Main menu Caller list Operation Code Viewing the caller list 213 40 Main menu Answering device Sub menu 1 ...

Page 31: ... 2 305 47 Remote code 1 111 306 46 Screen call On Off 310 47 Answer on 1 327 42 Answer off 1 328 42 Main menu Voicemail access Operation Code Listening to voicemail messages 330 48 Main menu Intercom Operation Code Paging the desired unit 274 19 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 14 Memo alarm Alarm1 3 Off Once Daily Weekly 720 36 Time adjustment 1 4 Ca...

Page 32: ...et Tone 1 161 Intercom ringer tone 3 5 Tone 3 163 Silent mode On Off On Off 238 37 Start End 11 00 PM 06 00 AM 237 37 Group 4 9 241 37 Set date time Date and time 1 101 14 Memo alarm Alarm1 3 Off Once Daily Weekly 720 36 Time adjustment 1 4 Caller ID auto Manual 226 Talking caller ID Handset On Off 162 40 Base unit 1 On Off G162 Low battery alert Off Every hour Every 3 hours Every 6 hours 176 15 3...

Page 33: ...am alert 1 ring 1 or 2 rings Off 798 25 Automated call block 1 Block Unblock Block Unblock 787 23 Allow name list 784 24 Access code 1 789 23 Automated call greeting Record greeting 791 24 Check greeting 792 24 Pre recorded 793 24 Blocked calls count 790 24 Call block 1 Block a single number 217 21 Block range of numbers 22 Block unknown CID CID Caller ID Block Unblock 240 22 One ring for blocked ...

Page 34: ...gh 107 20 Auto intercom On Off 273 19 Key tone On Off 165 Caller ID edit Caller ID number auto edit On Off 214 41 Auto talk 9 On Off 200 16 Set tel line Set dial mode 1 Tone Pulse 120 14 Set flash time 1 10 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms 700 ms 900 ms 121 17 Set line mode 1 11 A B 122 Call sharing 1 On Off 194 18 Registration Register handset 130 39 Deregistrat...

Page 35: ...nformation including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 14 5 If you subscribe to a distinctive ring service such as IDENTA RING select a tone tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers 6 This setting is ava...

Page 36: ...e desired time 6 Select AM or PM a MOKN 7 Enter a text memo 10 characters max a MOKN 8 MbN Select the desired alarm tone a MSELECTN R We recommend selecting a different ringer tone from the one used for outside calls 9 MbN Select the desired snooze setting a MSAVEN 10 MSELECTN a MOFFN Note R Press MSTOPN to stop the alarm completely R When the handset is in use the alarm will not sound until the h...

Page 37: ...ure we recommend that you test it and adjust the baby monitor sensitivity as needed especially if you plan to monitor from outside R This feature should not be used as a substitute for a medical or caregiver s supervision It is the caregiver s responsibility to stay close enough to handle any eventuality Note R If the unit is connected to a PBX system you cannot set the baby monitor R During the m...

Page 38: ... On 1 Press MMENUN on the handset being monitored 2 MbN On Off a MSELECTN 3 MbN Off a MSELECTN a MOFFN Editing an outside monitoring number 1 Press MMENUN on the handset being monitored 2 MbN On Off a MSELECTN 3 MbN On a MSELECTN 4 MbN Select the outside line a MMENUN 5 MbN Edit a MSELECTN 6 Edit the name if necessary a MOKN 7 Edit the phone number if necessary a MOKN a MSELECTN Erasing an outside...

Page 39: ...dset name is displayed in standby mode The default setting is Off 1 MMENUN 105 2 MbN Select the desired setting a MSAVEN a MOFFN Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important R See page 4 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registere...

Page 40: ...e number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Caller ID service of your phone service provider turn this feature on page 32 When caller information is received the handsets and or base unit announce the...

Page 41: ... follows When the call is being received the Caller ID number is displayed in the same format as the edited number After the call has ended the caller s phone number is displayed in the same format as the edited number when reviewed from the caller list For example you can use this feature to set the unit to ignore the area code of callers in your area so that you can call these local numbers usin...

Page 42: ...unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the message counter on the base unit displays the total number of messages old and new Greeting message When the unit answers a call a greeting message is played to callers You can use either your own g...

Page 43: ...N Repeat message 1 M N Skip message M N STOP Stop playback Key Operation MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press MERASEN 2 times while the unit is not in use Using the handset When new messages have been recorded New message is displayed 1 To listen to new messages MMENUN 323 To listen to...

Page 44: ... recorded The base unit beeps 2 times every minute until you listen to the messages if the Base unit beep setting is turned on The default setting is Off 1 MMENUN 339 2 MbN Select the desired setting a MSAVEN a MOFFN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The base unit calls a phone number you specify You can then opera...

Page 45: ...ing is Inactivate Inactivate You can listen to the message by pressing 4 to play new messages without entering the remote access code Activate You must enter your remote access code and then press 4 to play new message 1 MMENUN 338 2 MbN Remote code a MSELECTN 3 MbN Select the desired settinga MSAVEN a MOFFN Listening to messages After you answer the new message alert you can listen to the message...

Page 46: ...h voice guidance is selected To start the voice guidance press 9 The voice guidance announces the available remote commands page 46 Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operat...

Page 47: ...outside to listen to new messages page 46 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MSAVEN a MOFFN Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MMENUN 305 2 MbN Select the desi...

Page 48: ...ur mailbox password press MDN Pause to add pauses page 16 between the access number and the password as necessary Contact your phone service provider for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the voicemail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voicemail VM tone detection Your pho...

Page 49: ...sure that the wall and the fixing method are strong enough to support the weight of the unit Base unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 1 AC adaptor cord A 1 3 Insert the hooks on the wa...

Page 50: ... down to secure in place 1 AC adaptor cord R This product is compliant with the following wall phone plate sizes 2 types 2 83 mm 3 1 4 inches 3 102 mm 4 inches Fit the slots of the unit onto the corresponding wall phone plate tabs for 4 and 5 respectively 1 5 4 2 3 4 5 50 For assistance please visit http shop panasonic com support Useful Information ...

Page 51: ...tor While pushing down the release levers A remove the adaptor B B A A Charger Drive the screws 1 not supplied into the wall 2 27 2 mm 1 1 16 inches 1 2 For assistance please visit http shop panasonic com support 51 Useful Information ...

Page 52: ...later R One of the units is recording a conversation with outside caller Try again later R The voice recognition feature could not be activated Try again later Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Checking R The automated call block function is in operation Try again later Error R Recording was too shor...

Page 53: ...the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The base unit beeps R New messages have been recorded Listen to the new messages page 43 Error sound is heard when I press some keys on base unit...

Page 54: ...t and the telephone line jack Contact your DSL ADSL provider for details The handset or base unit does not ring R The ringer volume is turned off Adjust the ringer volume page 16 32 R Silent mode is turned on Turn it off page 37 R The ringer volume is turned off by pressing and holding 0 Press and hold 0 again to turn it on page 16 I cannot make a call R The dialing mode may be set incorrectly Cha...

Page 55: ...e wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details R The name display service may not be available in some areas Contact your phone service provider for details R Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Call...

Page 56: ...c service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 42 R The message memory is full Erase unnecessary messages page 43 44 R The recording time is set to Greeting only Change the setting page 47 R Your phone service p...

Page 57: ...ed to remove all messages from your voice mailbox to remove the notification You can also remove this notification by pressing and holding until the unit beeps Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at lea...

Page 58: ...notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice ...

Page 59: ...ion If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit di...

Page 60: ...identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 60 For assistance please visit http shop panasonic com support Useful Information ...

Page 61: ...ries Parts for your Camera Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Ba eries Backup Chargers more For Product Informa on Opera ng Assistance Parts Owner s Manuals Dealer and Service info go to h p shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 For assistance please visit http shop panasonic com support 61 ...

Page 62: ...rranty excludes both parts and labor for non rechargeable batteries antennas and cosmetic parts cabinet This warranty only applies to products purchased and serviced in the United States This warranty is extended only to the original purchaser of a new product which was not sold as is Telephone When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual and ...

Page 63: ...vicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMI...

Page 64: ... L FAQ and troubleshooting hints are available If your product is not working properly IMPORTANT For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Two Riverfront Plaza Newark NJ 07102 5490 Panasonic ...

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