Panasonic KX-TG2712 Page 1 Operating Instructions Manual Download

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Operating Instructions

Digital Cordless Answering System

Digital Cordless Phone

Model No.

KX-TG2711
KX-TG2712

Model No.

KX-TG2721
KX-TG2722

KX-TG323SK

Model shown is KX-TG2711.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 39.

For assistance, visit our Web site:

http://www.panasonic.com/help

for customers

in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

PNQX6299ZA_0628_v0.1.2.pdf 1

2013/06/28 16:49:34

Summary of Contents for KX-TG2712

Page 1: ...rted on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 39 For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www panasonic com prodreg PNQX6299ZA_0628_v0 1 2 pdf 1 2013 06 2...

Page 2: ...ce Using Caller ID service 22 Caller list 22 Answering System Answering system 24 Turning the answering system on off 24 Greeting message 24 Listening to messages using the base unit 25 Listening to messages using the handset 25 Remote operation 26 Answering system settings 27 Voice Mail Service Voice mail service 29 Intercom Locator Intercom 30 Handset locator 30 Transferring calls conference cal...

Page 3: ...ory item Order number Quantity KX TG2711 KX TG2721 KX TG2712 KX TG2722 KX TG323SK A AC adaptor PNLV226Z 1 2 3 B Telephone line cord PQJA10075Z 1 1 1 C Rechargeable batteries HHR 4DPA 2 4 6 D Handset cover 1 2 1 2 3 E Charger 3 1 2 1 The handset cover comes attached to the handset 2 PNYNTGA277MR Black Metallic gray PNYNTGA277WR White 3 PNLC1030YB Black PNLC1030YM Metallic gray PNLC1030ZW White A B ...

Page 4: ...d batteries 2 By installing this unit you can extend the range of your phone system to include areas where reception was previously not available This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Expanding your phone system Handset optional KX TGA421 You can expand your phone system by registering optional handsets 6 max to a single base unit R Opt...

Page 5: ...e AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone li...

Page 6: ...always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not u...

Page 7: ...les such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an in...

Page 8: ...x 0 7 W Maximum Approx 3 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TG2711 series page 3 2 KX TG2721 series page 3 Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 8 For assistance please visit http www p...

Page 9: ...one jack RJ11C DSL ADSL filter Click n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displayed Confirm Charging is displayed For assistance please visit htt...

Page 10: ... and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 10 hours max 1 Not in use standby 6 days max 1 1 If ec...

Page 11: ...igator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Caller ID View the caller list MEN REDIAL View the redial list Base unit n KX TG2711 series page 3 B A M N LOCATOR Charge contacts For assistance please visit http www panasonic com help 11 Getting Started PNQX6299ZA_0628_v0 1 2 pdf 11 2013 06 28 16...

Page 12: ...MbN Date and time a MOKN 3 Enter the current month date and year by selecting 2 digits for each Example July 15 2013 07 15 13 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 Select AM or PM 6 MOKN a MOFFN Note R When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is ...

Page 13: ...bN Answering device a MOKN 3 MbN Settings a MOKN 4 MbN Voice prompt a MOKN 5 MbN Select the desired setting 6 MOKN a MOFFN Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MMENUN 2 MbN Initial setting a MOKN 3 MbN Set tel line a MOKN 4 MbN Set dial mode a M...

Page 14: ...toring a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 a MPAUSEN 2 Dial the phone number a M N Note R A 3 5 second pause is inserted each time MPAUSEN is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings R You can also answer the ca...

Page 15: ...phone services Note R To change the flash time see page 20 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you su...

Page 16: ...an outside call Note R A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference R To prevent other users from joining your conversations with outside callers turn privacy mode on page 20 16 For assistance please visit http www panasonic com help Making Answering Calls PNQX6299ZA_0628_v0 1 2 pdf 16 2013 06 28 16 49 35 ...

Page 17: ... 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characters or numbers Finding and calling from a phonebook entry Scrolling throu...

Page 18: ...at you have stored in the phonebook without having to dial manually 1 During an outside call press M N 2 MbN Select the desired entry 3 Press MOKN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MPAUSEN to add pauses after the number and PIN as necessary page 14 R If you have rotary pulse service you need to press befor...

Page 19: ...indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Main menu Sub menu 1 Sub menu 2 Caller list 22 Answering device 1 Play new msg msg message 25 Play all msg 25 Erase all msg 2 26 Greeting Record greeting 2 24 Check greeting 25 Pre recorded 2 Reset to pre recorded greeting 25 Settings Remote...

Page 20: ...IDENTA RING select a tone tone 1 to 3 If you select a melody you cannot distinguish lines by their ringers 4 If you select one of the melody ringer tones it will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights V...

Page 21: ...R If all registered handsets start ringing press M N LOCATOR again to stop then repeat this step R The next step must be completed within 90 seconds 6 Handset Press MOKN then wait until a long beep sounds Note R While registering Base in registering mode is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for regis...

Page 22: ...name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 12 Viewing the caller list and calling back 1 MFN CID 2 Press MCN to search from the ...

Page 23: ...ture you must edit an entry in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 20 The default setting is On Note R Phone numbers from the 4 most recently edited area codes are automatically edited Erasing selected caller information 1 MFN CID 2 MbN Select the desired entry 3 MCLEARN a...

Page 24: ... announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press M N ANSWER ON OFF to turn on off the answering system Handset 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Answer on or Answer off a MOKN a MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call scre...

Page 25: ... a MOKN 5 To exit press MOFFN Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N PLAY R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N R...

Page 26: ...for the call you can call the caller back while listening to a message 1 Press MMENUN during playback 2 MbN Edit Call a MOKN R To edit the number before calling back press MMENUN repeatedly until the phone number is shown in the desired format page 22 3 M N Erasing all messages 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Erase all msg a MOKN 4 MbN Yes a MOKN a MOFFN Remote operation Using a touch...

Page 27: ...eys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback 2 Start voice guidance 3 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages End remote operation or hang up 1 If pressed within th...

Page 28: ... R To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the voice mail service of your...

Page 29: ... provider telephone company rather than the unit s answering system turn off the answering system page 24 For details see page 28 KX TG2721 series page 3 Voice mail message indication When you have new voice mail messages New Voice Mail is displayed on the handset if message indication service is available In order to listen to your voice mail messages you must dial the voice mail access number of...

Page 30: ...Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MMENUN to put the call on hold 2 MbN Intercom a MOKN 3 Select the handset you want to page by pressing the desired handset number 1 6 4 Wait for the paged party to answer R If the paged party does not answer press M N to retur...

Page 31: ...ws not supplied into the wall n Base unit n Charger Screws Hook 20 mm 1 inches 31 32 Longer than 20 mm inch 25 32 Space 6 mm inch 1 4 25 mm 1 inch Screws Hooks Longer than Space 20 mm inch 25 32 5 mm inch 3 16 For assistance please visit http www panasonic com help 31 Useful Information PNQX6299ZA_0628_v0 1 2 pdf 31 2013 06 28 16 49 36 ...

Page 32: ... and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installing charged batteries R Place the handset on the base unit or charger to turn on the handset The unit does not work R Make sure the batteries are installed correctly page 9 R Fully charge the batteries page 9 R Check the connections page 9 R Unplug the base unit s...

Page 33: ...roperly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 21 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recomm...

Page 34: ...ater R Move closer to the base unit The caller list incoming phone numbers are not edited automatically R The Caller ID number auto edit feature is turned off Turn it on and try again page 20 R You need to call back the edited number to activate Caller ID number auto edit I cannot dial the phone number edited in the caller list R The phone number you dialed might have been edited incorrectly for e...

Page 35: ...ccess code enter the remote access code setting to check your current code page 26 R The answering system is turned off Turn it on page 27 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the h...

Page 36: ...the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to mak...

Page 37: ...dential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be d...

Page 38: ...nds wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L For body worn operation the handset must be used only with a non metallic accessory Use of other accessories may not ensure compliance with FCC RF exposure requirements Notice L FCC ID can be found inside the battery compartment or on the bottom of the units 38 For assistance ...

Page 39: ... si tiene servicio de DSL ADSL A la toma de teléfono de línea única RJ11C Filtro DSL ADSL Gancho SOLO baterías Ni MH recargables Confirme que aparezca Cargando Clic Clic Correcto Incorrecto Unidad base CARGUE APROXIMADAMENTE DURANTE 7 HORAS Auricular Cargador Oprima firmemente el contacto A la toma de corriente LUse solo el adaptador de corriente Panasonic PNLV226 incluido Para obtener ayuda visit...

Page 40: ...FF Idioma de la guía de voz Disponible para series KX TG2721 1 MENU s r Contestadora s OK 2 r Ajustes s OK 3 r Menú de voz s OK 4 r Español s OK s OFF Fecha y hora Auricular 1 MENU s r Fecha y hora s OK 2 Introduzca el día mes y año actuales 3 Introduzca la hora y minuto actuales formato de reloj de 24 horas 4 OK s OFF Operaciones básicas Cómo hacer y contestar llamadas Auricular Para hacer llamad...

Page 41: ...va s OK 2 Introduzca el nombre de la persona máx 16 caracteres s OK 3 Introduzca el número telefónico de la persona máx 24 dígitos s OK 2 veces s OFF Para hacer llamadas k s r Seleccione la entrada deseada s C Contestador de llamadas Unidad base series KX TG2721 Contestador encendido apagado Oprima s ANSWER ON OFF para encender y apagar el contestador de llamadas Para escuchar mensajes 6 PLAY Sist...

Page 42: ...o se corta la conversación L Trate de reubicar la unidad base de forma que se minimice la distancia al auricular L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se ven...

Page 43: ...red users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am ...

Page 44: ...nly covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com Online Repair Request To submit a new repair and for quick repair status visit our web site at http www panasonic com help When shippi...

Page 45: ...led unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the e...

Page 46: ...in dial 18 CID Caller ID 22 Conference calls 30 Customer support 20 D Date and time 12 Dialing mode 13 Display Contrast 20 Language 12 E Eco mode 10 Error messages 32 F Flash 15 20 H Handset Deregistration 21 Locator 30 Registration 21 Hold 15 I Intercom 30 K Key tone 20 M Making calls 14 Missed calls 22 Mute 15 P Pause 14 Phonebook 17 Power failure 10 Privacy mode 20 R Redialing 14 Ringer tone 20...

Page 47: ...47 Notes PNQX6299ZA_0628_v0 1 2 pdf 47 2013 06 28 16 49 37 ...

Page 48: ...anasonic com help L FAQ and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here One Panasonic Way Secaucus New Jersey 07094 Panasonic System Networks Co Ltd 2013 Pri...

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