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This unit is compatible with Caller ID. To use this feature, you must 
subscribe to the appropriate service offered by your service provider.

Please read these Operating Instructions before using the unit and save 
for future reference.

Charge the battery for 6 hours before initial use.

2.4 GHz Digital Cordless Phone

Model No. 

KX-TG2421AL

Operating Instructions

2.4 GHz Digital Cordless Phone

 with Dual Handsets

Model No. 

KX-TG2422AL

Model shown is KX-TG2421AL.

TG2421AL_2422AL(e).book  Page 1  Tuesday, March 15, 2005  6:29 PM

Summary of Contents for KX-TG2421AL

Page 1: ...Operating Instructions before using the unit and save for future reference Charge the battery for 6 hours before initial use 2 4 GHz Digital Cordless Phone Model No KX TG2421AL Operating Instructions 2 4 GHz Digital Cordless Phone with Dual Handsets Model No KX TG2422AL Model shown is KX TG2421AL TG2421AL_2422AL e book Page 1 Tuesday March 15 2005 6 29 PM ...

Page 2: ...st 25 Viewing the caller list and calling back 25 Editing a caller s phone number before calling back 26 Storing caller information into the phonebook 26 Erasing caller information 26 Intercom Features Handset locator 27 For KX TG2421AL users 27 For KX TG2422AL users 27 Intercom KX TG2422AL only 27 Transferring a call KX TG2422AL only 28 Conference calls KX TG2422AL only 28 Programmable Settings G...

Page 3: ...rcom 42 Phonebook 42 Caller ID 43 Battery charge 44 Power failure 44 Instructions to customer 45 Technical information 47 Base unit 47 Handset 47 Charger KX TG2422AL only 47 Index Index 48 TG2421AL_2422AL e book Page 3 Tuesday March 15 2005 6 29 PM ...

Page 4: ... reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG2422AL users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG2421AL KX TG2422AL TG2421AL_2422AL e book Page 4 Tuesday March 15 2005 6 29 PM ...

Page 5: ...TG2421AL KX TG2422AL 1 AC adaptor 1 2 2 Telephone line cord 1 1 3 Telephone plug 1 1 4 Battery 1 2 5 Handset cover 1 2 6 Belt clip 1 2 7 Charger 1 1 2 3 4 5 6 7 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 Headset KX TCA88AL TG2421AL_2422AL e book Page 5 Tuesday March 15 2005 6 29 PM ...

Page 6: ...ectric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur ...

Page 7: ...rmine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2 4 GHz to 2 48 GHz and the power output level can range from 0 04 to 0 1 watts Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to ex...

Page 8: ... devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen...

Page 9: ...d or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Telephone line cord To power outlet 220 240 V AC 50 60 Hz To socket AC adaptor Fasten the AC adaptor cord Hooks Raise the antenna Fasten the AC adaptor cord to prevent it from being disconnected AC adaptor To power outlet AC 220 240 V 50 60 Hz B...

Page 10: ...ervice L Please attach a noise filter contact your ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 24 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord...

Page 11: ... grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showing the indication L If the batt...

Page 12: ... is displayed or 7 flashes This will maximise the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the recharg...

Page 13: ...ls Base unit KX TG2421AL KX TG2422AL A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E HANDSET LOCATOR F HANDSET LOCATOR 1 G HANDSET LOCATOR 2 A B C D E A B C D F G TG2421AL_2422AL e book Page 13 Tuesday March 15 2005 6 29 PM ...

Page 14: ...y M MENU N OFF O MUTE CLEAR P HOLD Q HOLD INTERCOM Charger KX TG2422AL only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or KX TG2421AL KX TG2422AL A B C D E F G H I J K L M B N O P Q A B TG2421AL_2422AL e book Page 14 Tuesday March 15 2005 6 29 PM ...

Page 15: ...t key examples 1 KX TG2422AL only Backlit display and handset keypad The handset display and dialling buttons will light for a few seconds after pressing any of the handset s controls or lifting the handset off the base unit or charger They will also light when a call is being received Displayed item Meaning J Voice enhancer is on 5 Battery strength Display function Action Rcvd calls Enters caller...

Page 16: ...n a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the entered number 1 Enter the phone nu...

Page 17: ...ift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature see page 31 Temporary ringer off ...

Page 18: ...e your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature can simulate a band signal above the normal bandwidth limitations achieving a sound which is close to the actu...

Page 19: ... page 12 Call share KX TG2422AL only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dia...

Page 20: ... numbers Emergency numbers are numbers stored in the phonebook that can be dialled using the phonebook even when dial lock is turned on page 33 To store a number as an emergency number add at the beginning of the name see Adding items to the phonebook Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter a...

Page 21: ...re searching for see the character table page 20 Example LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then pres...

Page 22: ...honebook items KX TG2422AL only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received during the phonebook copy copying will stop You will need to cop...

Page 23: ... then press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF TG2421AL_2422AL e book Page 23 Tuesday March 15 2005 6 29 PM ...

Page 24: ...on may not be received properly Consult your PBX supplier L If the name display service is available in your area the display will show callers names For further information please contact your telephone company Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2nd caller s information while talking After you hear a call waiting tone the caller s...

Page 25: ... not include a phone number L In some cases you may have to edit the number before dialling L If the caller s name and phone number are stored in the phonebook the caller s name and phone number are displayed alternately L If an arrow is displayed after the number the whole phone number will not be shown Press to see the remaining numbers or to return to the previous display Each time you press th...

Page 26: ...dit the number see Editing a caller s phone number before calling back step 4 3 Press Save L Enter name will be displayed L If the caller has name information the name and phone number will be saved Skip to step 6 4 Enter the name if necessary see page 20 step 3 5 Press Next then press Save L To continue storing other items repeat from step 2 6 Press OFF Note L If the caller information does not i...

Page 27: ... LOCATOR1 or HANDSET LOCATOR2 OR Handset To stop paging press OFF Intercom KX TG2422AL only Intercom calls can be made between 2 handsets Note L If you have difficulty hearing the other party while using the speaker decrease the speaker volume L If you receive a phone call while talking on the intercom you will hear 2 tones page 31 To answer the call press OFF then press C or s L You cannot change...

Page 28: ... to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2422AL only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page the other handset press handse...

Page 29: ...tings using one of the handsets you will not need to programme the same item using the other handset KX TG2422AL only Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page Ringer setting Ringer volume page 30 Ringer tone page 30 Interrupt tone 1 page 31 Voice enhancer page ...

Page 30: ... call is received There are 3 tones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset will not ring 5 Press Save then p...

Page 31: ...et off the base unit or charger without pressing C The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Auto talk by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Note L If you subscribe to Caller ID service and want to view the caller s information on the handset display after lifting up the ...

Page 32: ...l to Set tel line by pressing V or then press 4 Scroll to Set recall time by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Note L You can access Telstra s EASY CALL service by having the recall time set at 100 ms and then follow Telstra s EASY CALL instructions to operate this service L If the unit is connected via a PBX certain PBX func...

Page 33: ...in step 4 press Save then press OFF Other options Dial lock This feature prohibits making outside calls The default setting is OFF Important L When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialled using the phonebook page 20 We recommend storing emergency numbers in the phonebook before using th...

Page 34: ...se unit Important L Make sure the base unit is not being used L Have the handset and base unit near each other when re registering the handset L KX TG2422AL only Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger If you re register the handset using the other handset s extension number 1 or 2 the other handset will not fu...

Page 35: ...code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 30 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 30 Interrupt tone 1 1 3 1 On 2 2 times 0 Off page 31 Voice enhancer 5 1 On 0 Off page 31 Dial lock 6 Go to step 3 on page 33 page 33 LCD contrast 0 1 1 6 Level 1 6 page 32 Key tone 0 2 1 On 0 Off page 34 Auto talk 0 3 1 On 0 Off page 31 Set area code 0 4 Go ...

Page 36: ...Programmable Settings 36 1 KX TG2422AL only Note L If you make a mistake or enter the wrong code press OFF then start again by pressing MENU TG2421AL_2422AL e book Page 36 Tuesday March 15 2005 6 29 PM ...

Page 37: ...ptional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for the compatible headset and ordering information To connect an optional headset to the handset Note L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset L To switch to the speakerphone press s To return to the headset press ...

Page 38: ...cluded into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antenna To power outlet Fasten the AC adaptor cord Hooks To telephone plug connected to socket Screws not included 82 mm Wall mount template for the base unit 82 mm TG2421AL_2422AL e book Page 38 Tuesday March 15 2005 6 29 PM ...

Page 39: ...all mounted as shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet TG2421AL_2422AL e book Page 39 Tuesday March 15 2005 6 29 PM ...

Page 40: ...opying stopped Press OFF to exit Erase items from the other handset s phonebook page 21 When phonebook memory is available you can copy all phonebook items page 23 or individual items one by one page 22 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugg...

Page 41: ...emedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 34 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If th...

Page 42: ...is not designed to be used with rotary pulse dialling services I cannot redial by pressing REDIAL L If the last number dialled was more than 48 digits long the number will not be redialled correctly L If you press REDIAL after you have started dialling this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL L Dial lock is turned on To turn it off see page...

Page 43: ...subscribed to Caller ID service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall jack L If your unit is connected to a telephone line with ADSL service we recommend connecting a noise filter between the base un...

Page 44: ...ntacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will not function L This product is...

Page 45: ...g telephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 2 Remove screw B and withdraw t...

Page 46: ...e Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service Difficulties and Faults for a...

Page 47: ...eight 167 mm x width 48 mm x depth 31 mm Mass Weight Approx 107 g Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger KX TG2422AL only Operating environment 5 C 40 C Dimensions Approx height 65 mm x width 85 mm x depth 95 mm Mass Weight Approx 97 g Power consumption Standby Approx 1 0 W Maximum Approx 3 0 W Power supply AC adaptor 220 240 V AC 50 60 Hz Note L Design and speci...

Page 48: ... I Installation AC adaptor 9 Base unit 9 Charger 9 Telephone line cord 9 Intercom 27 Interrupt tone 31 K Key tone 34 L LCD contrast 32 Line mode 32 M Making calls 16 Microphone 16 Mute 18 N Navigator key 14 Noise 8 P Pause 19 Phonebook Adding 20 Calling 21 Copying 22 23 Editing 21 Erasing 21 Names 20 Power failure 9 44 R Recall button 19 Recall time 32 Redial 16 Redial list 17 Registration 34 Ring...

Page 49: ...Index 49 W Wall mounting Base unit 38 Charger 39 TG2421AL_2422AL e book Page 49 Tuesday March 15 2005 6 29 PM ...

Page 50: ...TG2421AL_2422AL e book Page 50 Tuesday March 15 2005 6 29 PM ...

Page 51: ...TG2421AL_2422AL e book Page 51 Tuesday March 15 2005 6 29 PM ...

Page 52: ... Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Sales Department Panasonic Australia Pty Limited Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 Australia Manufacturer Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Customer Support Centre Tel No 132600 or website www panasonic com au N52 PQQX14740ZA DM0305SF0 TG2421AL_2422AL e book Pag...

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