Panasonic KX-TDA50, Features Manual

Page: 75 / 668

1.7 Busy Line/Busy Party Features
Feature Guide 75
User Manual References
1.2.4 When the Dialed Line is Busy or There is No Answer
1.7.4 Second Call Notification to Busy Extension
1.7.4.1 Second Call Notification to Busy Extension—OVERVIEW
Description
When attempting to call a busy extension (i.e., an extension that is ringing or having a conversation), an
extension user can send a call waiting indication to the busy extension (
Call Waiting ). The method of
notification received depends on the called extension's personal setting and the telephone type:
Conditions
• Each extension user can choose to receive call waiting tones, OHCA, Whisper OHCA, or none of these.
• OHCA and Whisper OHCA are enabled or disabled by the Class of Service (COS) of the calling
extension.
• OHCA and Whisper OHCA are not compatible with certain telephone types. In such cases, a call
waiting tone will be sent to the called extension.
• The notification receiving methods (call waiting tone, OHCA, and Whisper OHCA) are available when
the called extension is having a conversation with other party. If the extension is not having a
conversation but is unavailable to receive the notification (dialing a number, for example), the calling
extension will be kept waiting until the called extension becomes available. Even while waiting, the
calling extension will hear a ringback tone.
Notification Description Details in
Call Waiting Tone Sends a call waiting tone to the busy extension. • 1.7.4.2 Call
Waiting Tone
Off-hook Call
Announcement (OHCA) Allows the caller to talk with the busy extension using the
built-in speaker and microphone of the called extension,
while the existing call is continued using the handset. • 1.7.4.3 Off-hook
Call
Announcement
(OHCA)
Whisper OHCA Allows the caller to speak to the busy extension through
the handset. • 1.7.4.4 Whisper
OHCA
OHCA Mode of
Calling
Extension's COS
Called Extension's Call Waiting Mode
OFF
ON
Call Waiting Tone OHCA Whisper OHCA
Disable Call Waiting
disabled
Call waiting tone Call waiting tone Call waiting tone
Enable Call Waiting
disabled
Call waiting tone OHCA
(or Call waiting
tone)
Whisper OHCA (or
Call waiting tone)