1.1
General Features
242
Features Guide
Uniform Call Distribution (UCD)
Description
Allows incoming calls to be distributed uniformly to a specific group of extensions called an
UCD group. Calls to an UCD group hunt for an idle station in a circular way. This UCD feature
is particularly helpful when a certain extension receives a high volume of calls compared with
other extensions.
If all extensions in an UCD group are busy or not available, the incoming outside call will be
handled by the UCD Time Table.
An outline sketch of an UCD is shown below.
1.
When a number of calls have arrived at an UCD group, the 1st call is sent to extension A
first.
Calls have arrived at an UCD group.
3rd call in queue
2nd call in queue
1st call in queue
UCD group
Extension A
Extension B
Extension C
(When extension A is busy
or UCD log out has been
set at extension A, the call
is sent to extension B.)
(When extension B is busy
or UCD log out has been
set at extension B, the call
is sent to extension C.)
(When extension C is busy
or UCD log out has been
set at extension C, the call
is sent to extension A.)
Summary of Contents for KX-TD816NE
Page 8: ...Table of Contents 8 Features Guide ...
Page 9: ...Features Guide 9 Section 1 General Features ...
Page 174: ...1 1 General Features 174 Features Guide User Manual References 4 1 3 Customising the Buttons ...
Page 214: ...1 1 General Features 214 Features Guide User Manual References 3 1 2 Changing the Settings ...
Page 258: ...1 1 General Features 258 Features Guide ...
Page 259: ...Features Guide 259 Section 2 DECT Portable Station Features ...
Page 271: ...2 2 DECT Portable Station Information for Other Sections Features Guide 271 ...