1.1
General Features
18
Features Guide
Automatic Overflow and Hurry-Up Transfer
Description
When Operator 1 is busy and the outside call reaches the Operator 1 directly, the incoming call
can be waited until the waiting queue is over assigned number. When the incoming call is over
assigned number, the last call will be transferred to the Operator 2.
(Automatic Overflow)
Operator 1 can refer the waiting queue with the indicator of the Hurry-Up button, and transfer
the first waiting call to the pre-assigned extension with the Hurry-Up button. (Hurry-Up
Transfer)
Conditions
•
Automatic Overflow does not function in the following cases;
a)
The waiting queue is set "0."
b)
Operator 2 is not set.
c)
Operator 1 belongs to Station Hunting Group.
•
Hurry-Up Transfer does not function in the following cases;
a)
The waiting queue is set "0."
b)
Hurry-Up Button is not assigned.
c)
Operator 1 belongs to Station Hunting Group.
Programming Guide References
•
[005] Flexible CO Button Assignment
•
[129] Operator Queue
Features Guide References
•
User Manual References
•
3.2.1 Forwarding a Waiting Call (Automatic Overflow / Hurry-up Transfer)
•
4.1.3 Customising the Buttons
Summary of Contents for KX-TD816NE
Page 8: ...Table of Contents 8 Features Guide ...
Page 9: ...Features Guide 9 Section 1 General Features ...
Page 174: ...1 1 General Features 174 Features Guide User Manual References 4 1 3 Customising the Buttons ...
Page 214: ...1 1 General Features 214 Features Guide User Manual References 3 1 2 Changing the Settings ...
Page 258: ...1 1 General Features 258 Features Guide ...
Page 259: ...Features Guide 259 Section 2 DECT Portable Station Features ...
Page 271: ...2 2 DECT Portable Station Information for Other Sections Features Guide 271 ...