a group,
Calls can be directed to a specific individual,
a live attendant, an auto attendant,
voice mail or any combination.
Caller ID information can be modified. Generally, when a
call comes up on the Caller ID screen, it is listed with the
area code. However, when you want to redial that number
you may not need to dial the area code and therefore would
want to strip off the area code from the Caller ID log. You can
program personal bins for the logged information of each
caller and then set preferences for how you would like to
call that person back. For example, someone may always
call you from their cell phone, but prefer that you return their
call on their home phone. When the Caller ID information
is logged for that person you can direct it to dial their home
phone number every time it identifies their cell phone num-
ber.
Voice Mail Integration
The final step in designing your system to handle calls is
voice processing. Panasonic has numerous voice processing
models to choose from, each containing a built-in auto
attendant, interview service and voice mail. The KX-TDA50
features built-in software that digitally integrates with
Panasonic voice processing systems, providing a high-speed
communication path between the PBX system and the voice
processing system. This digital interface provides a variety of
innovative voice mail features such as:
•
Live Call Screening
•
Remote Live Call Screening
•
Two-Way Record
•
Two-Way Transfer
•
Intercom Paging
•
Direct Mailbox Access
•
Auto Configuration
•
Caller ID Routing
•
Caller ID Name Announce
•
Caller ID Personal Greeting
Voice Over IP
Telephone voice calls can be routed over your local (LAN)
or wide (WAN) area network that would otherwise just be
used for data, thereby reducing traffic on telephone lines
and reducing the overall cost when connecting systems and
locations together. The cost savings come from achieving
greater use of your fixed cost infrastructure and less use of
variable cost telephone lines.
To insure you are leveraging all of the advantages and
cost benefits of your network the system software can
automatically route calls to their destination using the least
expensive path.
