Panasonic KX-TD500CE, Features Manual, Page: 69 / 376

1.3 System Features
Features Guide 69
Music on Hold
Description
The system provides "Music on Hold" to callers on hold, if available.
Conditions
• To utilise "Music on Hold", either "Internal Music Source" (Provided on the TSW card) or
"External Music Source" (user-supplied) is required.
• Operations such as Call Hold, Exclusive Call Hold or Consultation Hold generates Music
on Hold.
• Music on Hold or Ringback tone
It is system programmable whether to send ringback tone or "Music on Hold" to the caller
while his / her call is being transferred.
To send "Music on Hold" to the caller, the following optional equipment and System
Programming are required:
— Connect External Music Source, such as a radio, to the system. <Section "2.8.3 Music
Source (External/Internal)" in the Installation Manual>
— Select 'MUS1' or 'MUS2' in "Music on Hold" menu. <Section "2.2 Tenant" in the
Programming Guide>
— Select' Music on Hold' in "(1) Sound source during transfer" menu .
<Section "2.8 System Option" in the Programming Guide>
• Hardware Requirements
It is necessary to connect a user-supplied external music source such as a radio to the
system. Up to two external music sources can be connected to the system.
• The music source is used for Music on Hold and / or BGM. If external music sources are in
use, you can select a music source for each usage.
Installation Manual References
• 2.8.3 Music Source (External/Internal)
Programming Guide References
• 2.2 Tenant
– Music on Hold Source
– BGM Source
• 2.8 System Option
– Sound source during transfer