2.2 System Configuration—Software
180
Feature Guide
2.2.5
Operator Features
Description
This PBX supports separate operators for both the PBX and each tenant. Any extension or incoming call
distribution (ICD) group can be designated as an operator. Operators are the destination of Operator Calls.
Operator Call
An extension user can call an operator by dialing the preprogrammed Operator Call feature number, often
simply, "0". When an Operator Call is made, the call is directed to the tenant operator of the calling
extension's tenant. If no tenant operator is assigned, the call is routed to the PBX operator. The tenant
number of the calling extension determines the current time mode which is then used to determine the
current PBX operator.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
•
An extension or ICD group can be assigned as both a tenant operator and the PBX operator.
•
The same tenant operator can be assigned as the operator for multiple tenants.
Feature Guide References
User Manual References
2.2.6
Manager Features
Description
An extension assigned as a manager (manager extension) is allowed to use certain features which most
extensions cannot. Class of Service (COS) programming determines which extensions are manager
extensions (
→
Manager Assignment [511]) and can therefore use the following manager features:
Type
Description
PBX operator
A different extension or ICD group can be assigned as a PBX operator for
each time mode (
→
Tenant operator
Each tenant can be assigned an operator. This operator is the same for all
time modes and can be either an extension or an ICD group. A tenant's
operator does not need to be an extension assigned to the tenant it serves.
Summary of Contents for KX- TAW848
Page 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Page 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Page 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Page 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Page 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Page 232: ...3 3 PT Programming 232 Feature Guide ...
Page 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Page 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Page 568: ...4 16 Maintenance 10 568 Feature Guide ...
Page 569: ...Feature Guide 569 Section 5 Appendix ...
Page 577: ...Feature Guide 577 Index ...
Page 583: ...Index Feature Guide 583 ...