1.17 Message Features
122
Feature Guide
1.17 Message Features
1.17.1 Message Waiting
Description
When an extension user calls another extension that does not or cannot answer the call, he or she can leave
a Message Waiting notification. The appropriate button or lamp on the called extension user's telephone will
light, indicating that a call was missed or a message recorded by the Voice Processing System (VPS) is
waiting. A Message button can be used to call the caller back or listen to the message.
When a message is left for a proprietary telephone (PT), the Message button on it lights or the Message/
Ringer Lamp turns red. Pressing the lit Message button while on-hook shows the caller's information as
shown below:
[Example]
Conditions
•
Message Button
Any flexible button can be assigned as a Message button. This button can be used on a PT which does
not have the MESSAGE button (fixed button), or can be used on any PT to access messages left for
another extension or for an incoming call distribution (ICD) group.
•
Distinctive Dial Tone for Message Waiting
If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message has been
left on the extension. (
→
•
It is possible to leave a Message Waiting notification while hearing a ringback tone, busy tone, or DND
tone.
•
Message Waiting notifications are always left on the original extension. Message Waiting notifications
cannot be sent to a Call Forwarding (FWD) destination (
→
1.3.1.2 Call Forwarding (FWD)).
•
Both the calling extension and the called extension can cancel a notification after it has been left.
•
If a call is missed, the Message Waiting notification will be cleared when the called extension calls the
caller back and the call is answered.
•
Message Waiting Notification via Voice Mail DPT (Digital) Integration
If a voice message is left for the called extension, the notification will be cleared after each new
message has been played. (
→
1.19.2 Voice Mail DPT (Digital) Integration)
105:Tom Smith
--- Extension no. and name of who left the message
This extension
Other extension*
* This button is useful, for
example, when a secretary
checks messages left for the
boss (Boss & Secretary Feature).
ICD Group
Message buttons
Summary of Contents for KX- TAW848
Page 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Page 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Page 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Page 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Page 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Page 232: ...3 3 PT Programming 232 Feature Guide ...
Page 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Page 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Page 568: ...4 16 Maintenance 10 568 Feature Guide ...
Page 569: ...Feature Guide 569 Section 5 Appendix ...
Page 577: ...Feature Guide 577 Index ...
Page 583: ...Index Feature Guide 583 ...