Panasonic KX-PRX120C Operating Instructions Manual Download Page 1

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Operating Instructions

Premium Design Phone with Touchscreen

Model No.

KX-PRX120C

Thank you for purchasing a Panasonic product.

Please read this document and save it for future reference.
For assistance, please visit our support page on:

www.panasonic.ca

This model does not support the Call Waiting Deluxe feature.

Summary of Contents for KX-PRX120C

Page 1: ...screen Model No KX PRX120C Thank you for purchasing a Panasonic product Please read this document and save it for future reference For assistance please visit our support page on www panasonic ca This model does not support the Call Waiting Deluxe feature ...

Page 2: ...ering System Features KX PRX120 only Message recording features 29 Answering system 29 Turning the answering system on and off 29 Greeting messages 29 Playing your messages 30 Remote operation features 32 Answering system settings 35 Other Features and Settings Ringtones and audio settings 37 Silent mode 38 Auto talk 38 Blocking incoming calls call block 38 Phone number conversion codes 40 Flash t...

Page 3: ... information Accessory item Order number Rechargeable battery KX PRA10EX R Lithium Ion Li Ion type battery Headset RP TCM120 1 Key detector KX TGA20 2 1 Contact Panasonic or the authorized sales department listed on the back cover for the headset available in your area 2 You can register up to 4 optional key detectors to your phone system By registering a key detector to the base unit and then att...

Page 4: ...ystem Handset optional KX PRXA10C You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 4 Introduction ...

Page 5: ...ark of the Wi Fi Alliance R microSDHC Logo is a trademark of SD 3C LLC R All other trademarks identified herein are the property of their respective owners Notice R The term apps is used in this document to refer to programs that are installed on the handset R The handset supports microSD and microSDHC memory cards In this document the term microSD card is used as a generic term for any of the sup...

Page 6: ...es emitted from this product may cause such devices to malfunction resulting in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R Keep all accessories including the microSD card out of the reach of children to prevent swallowing Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid...

Page 7: ... 2 412 GHz and 2 462 GHz with a peak transmission power of 25 mW R Turn off this product when in health care facilities in accordance with any regulations posted in the area Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location R Never install telephone wiring during an electrical storm R Never install telephone l...

Page 8: ... unit and other compatible Panasonic units use radio waves to communicate with each other R For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away...

Page 9: ...cable laws You acknowledge that you are receiving only a limited licence to use the software and related documentation and that you shall obtain no title ownership nor any other rights in or to the software and its related documentation all of which title and rights shall remain with Panasonic or its licensor Licence 1 You may use the software installed in and or delivered by this product 2 You ma...

Page 10: ...additional content or other third party content by this product or its operator This document and any related product documentation may refer to services and applications that are provided by third parties The use of such services or programs may require separate registration with the third party provider and may be subject to additional terms of use For applications accessed on or through a third...

Page 11: ...single line telephone jack RJ11C until you hear a click E DSL ADSL service users only Connect your DSL ADSL filter not supplied Note R Use only the supplied Panasonic AC adaptor PNLV226 R Use only the supplied telephone line cord Preparing the charger A Insert the AC adaptor plug to the unit until you hear a click B B A B Connect the AC adaptor to the power outlet Note R Use only the supplied Pana...

Page 12: ...age carelessly handle or short circuit the gold coloured contacts of the microSD card 1 Remove the handset s cover 2 Open the microSD card cover by sliding it toward the nearest side of the handset A and then lifting up B A B 3 Insert the microSD card with the gold coloured contacts facing down close the microSD cover A and then gently slide the cover toward the opposite side of the handset B B A ...

Page 13: ...nto the charger while talking on the phone the call is not disconnected A Place the handset into the charger or A Connect a USB cable not supplied directly to the handset Battery power icon When the screen is turned on the battery icon in the upper right corner of the screen indicates the battery power as described below Very low Fully charged Note R When the handset is charging is displayed insid...

Page 14: ...ll when its life is close to an end This is dependent on the usage conditions and is not a problem Battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is expo...

Page 15: ...wer button C Charge indicator D Volume button and E Touchscreen F Micro USB jack G Front camera H Receiver I menu button J Home button K back button L Microphone N M M Speaker N Charge contacts Home button You can display the home screen at any time by pressing the home button 15 Getting Started ...

Page 16: ... lock screen appears unlock the screen page 16 To turn the handset off press and hold the power button on the top of the handset and then tap Power off OK Note R The first time you turn on the handset the setup wizard is displayed page 17 Turning the screen on and off You can turn the screen off to save battery power and prevent accidental operation While the screen is turned off you can still rec...

Page 17: ...ize with your Google account Your contacts will be automatically downloaded to your handset The setup wizard will prompt you to either add your existing Google account information to the handset or create a new account You can skip this step if desired To configure Google account settings later see page 42 Note R An Internet connection is required to configure a Google account If you choose to use...

Page 18: ...item to the left or right edge of the screen Using the app list The app list gives you access to all the apps and widgets stored on the handset You can view the app list by tapping in the home screen Similar to the home screen the app list also contains multiple pages that you can view by flicking the screen left and right Use the following procedure to add an item in the app list to the home scre...

Page 19: ...ttom to the top of the screen While the notifications panel is open you can tap a notification and open the corresponding app and some notifications can be removed by flicking them left or right See page 55 for a list of commonly used notification icons and their meanings Control panel The control panel is displayed at the top of the notifications panel and allows you to change settings for certai...

Page 20: ...your phone system Allows you to use the phone system s answering system KX PRX120 only Allows you to access the base unit s call log Allows you to use the base unit s key detector feature Starting the Landline app Tap Landline in the home screen or app list 20 Getting Started ...

Page 21: ...one in the home screen or app list 2 Select the tab at the top of the screen 3 Enter the phone number and then tap at the bottom of the screen R To erase a number tap R To enter a dialing pause tap and hold 4 When finished tap to end the call Searching while dialing manually As you enter digits on the keypad the handset searches for items in the handset call log and phonebook that match the entere...

Page 22: ...ver or speaker volume Press the volume button up and down repeatedly during a call Mute Tap during a call to mute the handset s microphone so that the other party cannot hear you Tap again to turn the mute off Hold Tap during a call to place the call on hold so that you and the other party cannot hear each other Tap again to return to the call R The handset sounds an alarm if a call is held for 9 ...

Page 23: ...s voice guided menu system Tap to hide the keypad Answering calls Answering a call 1 When a call is being received tap and drag it to 2 Tap to end the call Choosing not to answer a call When a call is being received tap and drag it to The handset stops ringing Ringer volume Press the volume button up and down repeatedly to adjust the ringer volume While the handset is ringing press the button up o...

Page 24: ...all stored in the call logs Important R Call Display is required to log missed and answered calls page 42 Call log Icon Meaning Handset call log 1 blue Missed call Answered call green Outgoing call Base unit call log red Missed call blue Answered call or missed call that has been confirmed 1 The handset call log can only log calls that are received while the handset is connected to the base unit C...

Page 25: ...p Add new account if displayed if you want to register a Google account to the handset You can also register an account later page 42 7 Enter or edit the information as needed and tap DONE Erasing the handset call log 1 Tap Phone in the home screen or app list 2 Select the tab at the top of the screen 3 Select the type of calls you want to view by tapping the desired tab 4 Tap Delete 5 Select the ...

Page 26: ...ing You can edit a phone number in the base unit call log by adding the long distance code 1 or removing its area code 1 Tap Landline in the home screen or app list 2 Tap Call log list R The handset connects to the base unit 3 Tap the desired name or phone number and then tap Edit number before call 4 Tap Edit repeatedly until the phone number is displayed in the desired format 26 Phone Features ...

Page 27: ...er a Google account to the handset You can also register an account later page 42 4 Enter the information as needed R To add an image tap the image icon R To undo the changes you have made tap Discard OK Note that if you tap the changes will be saved R To add the new contact information to an existing contact tap Join 5 Tap DONE Note R If you store domestic and or international phone numbers in yo...

Page 28: ...elect the desired contact and then tap Edit 3 Edit the information as needed 4 Tap DONE Erasing a contact 1 Tap People in the home screen or app list 2 Select the desired contact and then tap Delete OK Speed dialing You can assign phone numbers stored in your contacts to the dial keys 2 to 9 and then dial those phone numbers by pressing and holding the dial keys in the Phone app 1 Tap Phone in the...

Page 29: ...y full will be displayed when the answering system is turned on or off A beep will sound A memory full announcement will be heard If you use a pre recorded greeting message the base unit will answer calls with a different pre recorded message that asks callers to call again later If you have recorded your own greeting message it will continue to be played for callers No new messages will be record...

Page 30: ...greeting OK R A pre recorded greeting message will be used until you record a new greeting Playing your messages is displayed in the status bar and notifications panel when the answering system has recorded new messages You can access the answering system by tapping this icon in the notifications panel Playing messages 1 Tap Landline in the home screen or app list 2 Tap Answering system R The hand...

Page 31: ...caller back Call Display required see page 42 Editing a phone number when calling back This feature is not available when playing back a message that does not have a phone number associated with it 1 Play the desired message 2 Tap Edit call R The Phone app starts 3 Edit the number as desired and then tap Erasing messages To erase a message tap while playing the message Erasing all messages 1 Tap L...

Page 32: ...on overview New message notification Standard remote access 1 While away from home the base unit calls you when new message is recorded 2 Answer call 3 Enter remote code if required 4 Operate answering system page 34 1 While away from home call your phone number 2 When answering system answers your call enter remote code 3 Operate answering system page 34 New message notification After the answeri...

Page 33: ... remote code entry required Tap Active If you are prompted to enter the remote code enter the desired code and then tap Done To make remote code entry not required Tap Inactive Turning new message notification on or off 1 Tap Landline in the home screen or app list 2 Tap Answering system R The handset connects to the base unit 3 Turn the New message alert switch on or off Note R While operating th...

Page 34: ...n finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote operation You can press dial keys to operate answering system features as...

Page 35: ...ring system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your home phone from outside to listen to new messages using remote operation page 32 you will know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call For voicemail serv...

Page 36: ...rd your own greeting message page 29 ask callers to call again later Remote code The remote access code is a 3 digit code that must be entered in order to access the answering system remotely using standard remote access This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 1 Tap Landline in the home screen or app list 2 Tap Answering system R ...

Page 37: ...ofile R You can change the settings of the General audio profile but the other default audio profiles cannot be changed 3 Change the settings as desired 4 When finished tap the home button Frequently used settings Volumes Allows you to adjust the volume for ringtones and other alerts Landline call ringtone Allows you to select the ringtone used for incoming calls Dial pad touch tones Determines wh...

Page 38: ...ature is enabled you can answer an incoming call simply by lifting the handset off the charger or by unplugging the USB cable 1 Tap Phone in the home screen or app list 2 Tap Settings 3 Turn the Auto talk checkbox on or off Blocking incoming calls call block You can use the call block feature to block junk calls calls from certain people or calls that have no caller information i e anonymous calls...

Page 39: ... To edit the phone number Tap Edit edit the phone number and then tap Done To erase the phone number Tap Delete OK Blocking anonymous calls You can use this feature to block calls that do not have caller information including calls from callers who have blocked their caller identification 1 Tap Landline in the home screen or app list 2 Tap Landline settings Caller blocked R The handset connects to...

Page 40: ...e this is the number that should replace the country code when calling domestically Flash time 1 Tap Landline in the home screen or app list 2 Tap Landline settings Initial settings R The handset connects to the base unit 3 Tap Set flash time 4 Select the desired setting Line mode Generally this setting should not be changed This setting automatically maintains receiver volume at the proper level ...

Page 41: ...atically Select the desired method R If you select Use network provided time an Internet connection is needed for the handset to adjust its date and time setting automatically To set the date and time manually Select Off Setting the date and time manually 1 From the home screen tap System settings Date time 2 Make sure that Automatic date time is set to Off 3 To set the date Tap Set date select th...

Page 42: ...our contacts Gmail messages calendar and data for other Google services with the data stored in your handset This is a convenient way to transfer your contacts to the handset Use the following procedure to enter your Google account information 1 From the home screen tap System settings Accounts sync ADD ACCOUNT Google 2 Follow the on screen instructions Call Display support The base unit is Call D...

Page 43: ... s answering system turn off the answering system page 29 Setting the voicemail access number 1 Tap Landline in the home screen or app list 2 Tap Landline settings Voicemail R The handset connects to the base unit 3 Tap Voicemail number 4 Enter the access number and then tap OK OK Voicemail tone detection This feature allows the base unit to detect voicemail tones sent by your phone service provid...

Page 44: ...3 Tap and hold 1 4 Operate your service provider s voicemail service R Contact your service provider for details 44 Other Features and Settings ...

Page 45: ...Register handset 4 Press and hold M N on the base unit for about 5 seconds and then tap OK R If all registered handsets start ringing press M N again to stop then repeat this step R The handset beeps when registration is complete Changing the handset name You can customize the name of your handset This can help you easily identify handsets when making intercom calls transferring calls to other han...

Page 46: ...set user to answer the call R The other handset rings for 1 minute R To cancel and return to the call tap 4 Transferring After the other handset user answers the call tap to end the intercom call R The other handset user may continue to talk on the call Sharing After the other handset user answers the call tap to talk on the call together with the other handset user R The other handset user may co...

Page 47: ... can use your handset to find the item When you use the handset s key detector search mode the key detector will emit a sound that changes as the handset moves closer to the item For more information refer to the documentation supplied with your key detector or visit the following web site http panasonic net pcc products telephone p tga20 Registering a key detector 1 Tap Landline in the home scree...

Page 48: ... then tap Deregistering a key detector 1 Tap Landline in the home screen or app list 2 Tap Key detector Settings R The handset connects to the base unit 3 Select the desired key detector and then tap Deregistration OK Searching for a key detector 1 Tap Landline in the home screen or app list 2 Tap Key detector Search R The handset connects to the base unit 3 Select the desired key detector 4 Try t...

Page 49: ... base unit 3 Select the desired key detector R If the battery is good the key detector beeps and OK is displayed R If the battery is dead the key detector does not beep and Battery dead is displayed R Battery dead may be displayed if there is radio interference or if the key detector is out of range of the handset 49 Expanding Your Phone System ...

Page 50: ... and manage battery performance Apps Allows you to manage and remove the apps installed on your phone Accounts sync Allows you to add and remove new accounts as well as manage how your phone synchronizes to servers to keep its data up to date Location services Contains settings related to how your phone uses location information Security Contains settings that control security related features suc...

Page 51: ...Developer options Contains advanced settings that are not required for typical use About phone Allows you to confirm general phone information such as battery level network status and installed software versions 51 Other Information ...

Page 52: ...ail messages Browser Internet browser Camera Uses the built in camera to allow you to take pictures and record video Gallery Picture and video viewing app Calendar Appointment management app Gmail Email client for Gmail accounts Requires a Google account Maps Provides access to the Google Maps service Play Store Allows you to download apps on Google Play Play Music Music player app Also allows you...

Page 53: ...Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet 53 Other Information ...

Page 54: ...available No connection to base unit Airplane mode is on Connected to Wi Fi network Bluetooth feature is on Bluetooth device is connected Battery is charging Speakerphone is on Microphone is muted Silent audio profile is selected Silent mode is on Privacy mode is on Answering system is on 1 Answering system is set to greeting only mode 1 1 KX PRX120 only 54 Other Information ...

Page 55: ...mail message received Calendar event reminder Song is being played Open unsecured wireless network is available PC is connected via USB Error message Call in progress Missed call Call is on hold Intercom call being received Uploading data Downloading data More notifications available GPS is activated New voicemail received New answering system messages recorded 1 1 KX PRX120 only 55 Other Informat...

Page 56: ...n rotation feature on and off Turns the handset s airplane mode feature on and off Turns the handset s Wi Fi feature on and off Turns the handset s DECT connection to the base unit on and off Turns the handset s Bluetooth feature on and off Turns the handset s GPS feature on and off Selects the General audio profile Selects the Silent audio profile Selects the Outdoor audio profile 56 Other Inform...

Page 57: ...nel page 19 to turn the DECT connection off and then on again to force the handset to connect to the base unit quickly R Make sure the battery is installed correctly page 12 R Fully charge the battery page 13 R Check the connections page 11 R Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again R The handset has not be...

Page 58: ... heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL service provider for details...

Page 59: ...u must first contact your phone service provider and subscribe to the desired service After subscribing you may need to contact your phone service provider again to activate this specific service even if you already subscribed to both Call Display and Visual Call Waiting services Caller information is displayed late R Depending on your phone service provider the unit may display the caller s infor...

Page 60: ... Cause solution Liquid or other form of moisture has entered the handset or charger R Disconnect the AC adaptor from the charger and remove the microSD card and battery from the handset Allow the unit exposed to liquid to dry for at least 3 days After the exposed unit is completely dry reconnect the AC adaptor insert the microSD card and battery into the handset and charge the battery fully before...

Page 61: ...cedure 2 Connect the handset to your computer using a USB cable 3 When the USB connected screen is displayed on the handset tap Turn on USB storage 4 Using your computer download the software update file and save it to the root directory of the handset s microSD card R Save the file as is i e as a zip file Do not change the file extension R When you connect the handset to your computer the handset...

Page 62: ...Wall mounting Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Base unit Screws Not supplied inches 3 16 55 mm 62 Other Information ...

Page 63: ...nected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit Users should ensure for their own protection that the electrical ground connections of the power ut...

Page 64: ...ult from accidents misuse abuse neglect mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other...

Page 65: ...ts 27 Control panel 19 56 Country code 40 D Date and time 41 Display language 41 F First ring 39 Flash 22 40 G Google account 42 H Handset Adding 45 Charging 13 Deregistering 45 Name 45 Registering 45 Ringtones 37 Headset 3 Hold 22 Home screen 18 I Icons 52 54 55 Intercom 46 International code 40 K Key detector 3 47 L Landline app 19 Language 41 M Making calls 21 microSD card 12 Mute 22 N National...

Page 66: ...66 Notes ...

Page 67: ...67 Notes ...

Page 68: ...5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2013 Printed in China PNQP1056ZA CC1213YK1014 ...

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