2.28.3 Voice Mail DPT (Digital) Integration
Description
A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVM200) can be connected to this PBX
in a tightly integrated fashion.
DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
Feature Explanation
1.
Automatic Configuration—Quick Setup
The PBX informs the VPS of its extension numbers and the floating extension numbers of the incoming
call distribution groups so that the VPS can create mailboxes with this data automatically.
2.
FWD to a Mailbox of the VPS
If an extension user sets FWD to the VPS, incoming calls are forwarded to the VPS. (
®
Forwarding (FWD)) The PBX sends a mailbox number of the forwarding extension to the VPS.
Therefore the caller can leave a message in the mailbox of the extension without knowing the mailbox
number.
3.
Intercept Routing to a Mailbox of the VPS
If an extension user sets Intercept Routing to the VPS, the intercepted trunk calls will be redirected to the
VPS. (
®
2.1.1.6 Intercept Routing) If the "
Intercept to Mailbox for Call to Extension
" setting
is enabled through system programming, the PBX sends the mailbox number of the intercepted extension
to the VPS.
If the VPS is set as the overflow destination of an Incoming Call Distribution (ICD) Group and the
"
Overflow to Mailbox for Call to ICD Group
" setting is enabled through system programming,
the PBX sends the mailbox number of the ICD group to the VPS.
Therefore the caller can leave a message in the appropriate mailbox without knowing the mailbox number.
If either of these settings is disabled, calls of the corresponding type are handled by the Trunk Service
(e.g., Automated Attendant) in the VPS.
→
11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings—
→
11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings—
4.
Voice Mail (VM) Transfer Button
An extension user can transfer a call to a mailbox of an extension by pressing the VM Transfer button and
entering the number of the extension. The transferred caller can then leave a message in the mailbox. The
VM Transfer button can also be used by extension users at other times, as follows:
a.
By pressing the VM Transfer button when the extension is idle, the extension's mailbox is called and
Voice Mail messages can be listened to. This feature can be used even if the Message Waiting lamp
is not on.
b.
Pressing the VM Transfer button while a call is incoming will redirect the call to the called extension's
mailbox. This is useful when the called extension user does not want to answer the call.
c.
If you call an extension, and the other party does not answer, pressing the VM Transfer button will
transfer your call to the called extension's mailbox so that you can leave a message. This feature can
also be used when the called extension is busy or set to DND.
5.
Transfer Recall to a Mailbox of the VPS
If a call is transferred to an extension via the Automated Attendant (AA) service of the VPS and the call is
not answered within a preprogrammed Transfer Recall time, the PBX sends the mailbox number of the
transfer destination extension to the VPS. Therefore the caller can leave a message in the mailbox of the
extension without knowing the mailbox number. The "
Transfer Recall to Mailbox
" setting should
be enabled through system programming to use this feature.
®
10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone—
®
11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings—
Feature Manual
313
2.28.3 Voice Mail DPT (Digital) Integration
Summary of Contents for KX-NS700
Page 16: ...16 Feature Manual Table of Contents...
Page 17: ...Section 1 For Your Safety Feature Manual 17...
Page 20: ...20 Feature Manual 1 1 1 For Your Safety...
Page 21: ...Section 2 Call Handling Features Feature Manual 21...
Page 59: ...632 Maximum Number of Agents Feature Manual 59 2 2 2 Incoming Call Distribution Group Features...
Page 109: ...Operating Manual References 1 2 1 Basic Calling Feature Manual 109 2 5 4 Trunk Call Features...
Page 195: ...Operating Manual References 1 4 2 Holding a Call Feature Manual 195 2 13 1 Call Hold...
Page 326: ...326 Feature Manual 2 30 2 Outgoing Message OGM...
Page 327: ...Section 3 Unified Messaging System Feature Manual 327...
Page 377: ...Section 4 Network Features Feature Manual 377...
Page 466: ...466 Feature Manual 4 3 6 Network ICD Group...
Page 467: ...Section 5 System Configuration and Administration Features Feature Manual 467...
Page 560: ...560 Feature Manual 5 5 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Manual 561...
Page 578: ...578 Feature Manual 6 5 6 PFMPR Software File Version 004 6xxxx...
Page 579: ...Feature Manual 579 Notes...