2.4.3 Call Pickup
Description
An extension user can answer a call ringing at any other extension.
The following types are available:
Type
Picking up Call Type
Directed
A specified extension’s call.
Group
A call within a specified call pickup group.
Call Pickup Deny:
Preventing other extensions from picking up calls ringing at your extension is also possible.
Caller Information Display before Call Pickup
PT/PS users such as colleagues can confirm the caller information of a call to another extension using the
DSS button before picking up the call.
Pressing the corresponding DSS button will call the extension receiving the call rather than picking up the call.
While hearing the busy tone, the user can check the caller's information on the LCD. The call can be picked
up by pressing the same DSS button again.
[Example]
Outside Party
(01-2345-6789)
Telephone Company
PBX
Extn. 101
(Ringing)
Extn. 102
(Colleague)
Caller's name
Caller's number
Extension Status
DSS button
(Extn. 101)
Call Pickup Group Monitor
Through call pickup group and extension settings, users of PTs (with a 3-line LCD or larger) such as colleagues
can view the caller information of a call to another extension which belongs to the same call pickup group. The
user can view the caller’s information on the LCD while their PT is in idle state. The call can be picked up by
pressing the ANSWER button.
Note
While the caller information is displayed on the LCD, going off-hook will not answer the call.
Feature Guide
93
2.4.3 Call Pickup
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...