Panasonic KX-NS500, Features Manual

Page: 69 / 580

2.2.2.8 Log-in/Log-out
Description
Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually.
They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their
extensions. They can return to the group when they are ready to answer calls.
Wrap-up:
While logged in, a member extension can have a preprogrammed time period automatically for refusing calls
after completing the previous call (Wrap-up time). While the Wrap-up timer is active, calls to all incoming call
distribution groups to which the extension belongs will skip the extension so that the extension user can perform
necessary tasks such as reporting on the previous call. The extension will receive calls when the extension
status changes from a status where it cannot receive calls (Busy, Log-out, Wrap-up, or Not Ready) to a status
where it can receive calls (Log-in or Ready).
Wrap-up mode can also be activated manually (Not Ready) by pressing the Wrap-up button.
[Log-in/Log-out and Wrap-up Status Example]
<When the incoming call distribution group is in Priority Hunting distribution method>
Log-out
Incoming call
Log-in
Ready Ready Ready Not Ready
Extn.
101
Extn.
102
Extn.
102
Extn.
103
Extn.
104
Wrap-up
Extn.
105
Extn.
106
Ready
Waiting for a call
After
completing
the call
Answering a call
Wrap-up
Making a report
Not Ready
Making a report/
temporary break
The Wrap-up
time expires.
Press the
Wrap-up button.
Press the
Wrap-up button.
Conditions
•
It is programmable whether the last remaining logged-in extension can log out.
•
Log-in/Log-out Button
A flexible button can be customised as the Log-in/Log-out button with the following parameters:
Parameter Usage
Light Pattern
Red on Off
No parameter Used with an ICD Group
button, or with the floating
extension number of an
incoming call distribution
group, or with (All). — —
Floating extension number of a
specified incoming call
distribution group Used to log in to or out of the
specified incoming call
distribution group. Log-out
Status Log-in Status
Feature Guide 69
2.2.2 Incoming Call Distribution Group Features