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2.12.2 SIP Refer Transfer
Description
If enabled through system programming, calls transferred to a SIP trunk will be transferred using the SIP service
provider’s Transfer feature instead of the PBX’s.
The following types of transfer are available:
Attended Transfer
Transfer is completed after announcing the transferred party.
From the extension user’s perspective, this is the same as Call
Transfer with Announcement (
®
Blind Transfer
Transfer is completed immediately after dialling the transfer
destination’s number.
This is similar to Call Transfer without Announcement (
®
2.12.1 Call Transfer), except that the transferrer does not hear
even a ringback tone; the transferred call is connected directly
to the destination.
Conditions
[General]
•
The availability of this feature depends on the SIP service provider.
•
Since the SIP service provider takes control of the transfer, the transferred call cannot be returned to the
PBX for further handling even if the transfer fails.
[Blind Transfer]
•
ISDN extensions and SIP extensions cannot use this feature.
•
This feature cannot be used when calling through DISA (
®
2.16.1 Direct Inward System Access (DISA)).
Installation Manual References
User Manual References
1.4.1 Transferring a Call (Call Transfer)—
Transferring to an Outside Party Using the SIP Service
PC Programming Manual References
9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW—Supplementary Service
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Feature Guide
2.12.2 SIP Refer Transfer
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...