24.3 UM Configuration—[5-3] System
Parameters—System Caller Name Announcement
Allows the System Administrator to store a maximum of 200 telephone numbers and record a caller name for
each telephone number. The caller name is announced when playing a message in their mailbox from one of
the pre-programmed callers, when the system transfers a call to the subscriber from one of the
pre-programmed callers (Caller ID Screening), and when the system pages the subscriber by intercom
(Intercom Paging).
Caller ID Screening feature is only available when the
parameter of the subscriber’s Class
of Service is set to "Yes". This feature is also enabled when subscribers select "Call screening" as the Call
Transfer method (see "3.2.2 Subscriber Features—3.2.2.7 Call Transfer Status" in the Feature Guide).
The Intercom Paging feature is enabled by selecting "Intercom Paging" as the Call Transfer method (see
"3.2.2 Subscriber Features—3.2.2.7 Call Transfer Status" and/or "3.2.2 Subscriber
Features—3.2.2.15 Incomplete Call Handling Service" in the Feature Guide).
Follow the steps below to edit System Caller Name Announcements.
Adding a Caller Extension and Description
1.
Specify the
Caller-ID No.
and
Description
for each entry that will be used.
2.
Click
OK
.
Editing Caller ID Entries
To edit an entry, select the desired mailbox group, then click the icon. You can also edit specific parameters
directly from the list.
Deleting Mailboxes
1.
Select an entry.
2.
Click the icon.
3.
Click
Yes
.
Recording a Name for the extension in the Caller Information dialogue box
1.
Select the desired Caller ID number and click the
icon.
Note
Before you can record, confirm that you have clicked
Apply
since you added the Caller ID No.
2.
Select "Record from extension" or "Import from recorded file".
When "Record from extension" is selected:
1.
Specify the extension number of the telephone used for recording, then click
Connect
.
2.
When the specified extension rings, go off-hook.
3.
Click
Record
,
Play
, or
Stop
to record or play a voice label through the extension.
4.
Click
Disconnect
.
5.
Click
OK
.
When "Import from recorded file" is selected:
1.
Click the folder icon.
The
Open
dialogue box appears.
2.
Navigate to the folder containing the WAV files you want to open.
WAV files must meet the following specifications:
–
G.711 PCM codec
–
8 kHz, 8-bit sampling rate
–
Monaural
–
A-law or µ-law encoding
3.
Select the desired WAV file.
780
PC Programming Manual
24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement
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