Panasonic KX-NS300CN, Pc Programming Manual

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Options—Longest Idle Distribution
Selects whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension
that has been idle the longest (ACD).
Value Range
Disable (UCD), Enable (ACD)
Feature Guide References
2.2.2.2 Group Call Distribution
Options—Wrap-up Timer based on
Selects whether the ICD Group member wrap-up timer or extension wrap-up timer is used.
If
Extension is selected here, Wrap-up Timer on 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming
Call Distribution Group—Group Settings—Member List becomes unavailable. If ICD Group Member is
selected, Wrap-up Timer on 12.1.1 PBX Configuration—[4-1-1] Extension—Wired
Extension—Extension Settings and 12.2.1 PBX Configuration—[4-2-1] Extension—Portable
Station—Extension Settings become unavailable.
Value Range
Extension: The timer is activated after all calls to or from the extension, including a retrieved call on hold.
ICD Group Member: The timer is only activated after calls to the extension through an ICD Group.
PC Programming Manual References
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member
List—
Wrap-up Timer
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 8— Wrap-up
Timer
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 8—
Wrap-up
Timer
Feature Guide References
2.2.2.7 Log-in/Log-out
Options—Overflow immediately when All Logout
Specifies whether overflow redirection is processed when all members of an ICD group are logged out.
Value Range
Enable (Queuing Busy Destination), Disable (Keep Queuing)
Feature Guide References
2.2.2.1 Incoming Call Distribution Group Features—SUMMARY
Options—Call Log for Built-in ACD Report
Specifies whether to log call information for the Built-in ACD Report. This feature requires an activation key.
488 PC Programming Manual
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous