22.1 UM Configuration—[3-1] UM Extension / Trunk
Service—Service Group
The parameters of Service Groups determine how calls are handled throughout the day. Each Service
Group (therefore each port) can have a different call service for each time mode (day, night, lunch, break).
One of 5 incoming call services (Voice Mail, Automated Attendant, Interview, Custom Service or Transfer to
Mailbox) can be assigned to each call service.
Once one or more service groups are set, you can assign the service groups to each UM port in
Configuration—[3-2] UM Extension / Trunk Service—Port Assignment
Name
Description
Value Range
Links
Day, Night,
Lunch, and Break
Mode - Company
Greeting No.
(Selection)
Specifies the greeting to be heard by
callers, the System Greeting, another
message, or no greeting. The System
Greeting is "Good morning/Good
afternoon/Good evening. Welcome to
the Unified Messaging System.". Each
call service can have its own setting.
None, System,
Other
Feature Manual
References
Day, Night,
Lunch, and Break
Mode - Company
Greeting No.
(Other)
Specifies the number of the greeting
message to use when "Other" is
specified for the greeting selection.
1–32
Feature Manual
References
Day, Night,
Lunch, and Break
Mode - Incoming
Call Service
Specifies the incoming call service
used to handle calls.
Voice Mail
Service,
Automated
Attendant,
Interview Mailbox,
Custom Service,
Transfer to
Mailbox
Day, Night,
Lunch, and Break
Mode - Incoming
Call Service
Parameter
Specifies the parameter for the type of
Incoming Call Service specified. This
is disabled if "Voice Mail Service" or
"Automated Attendant" is selected for
the Incoming Call Service.
Interview
Mailbox
: Mailbox
number
Custom Service
:
Custom Service
number (1–200)
Transfer to
Mailbox
: Mailbox
number
Note
Mailbox
numbers are
between 2
digits and the
value set in
Mailbox No.
Max. Length
(3-8)
.
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group
604
PC Programming Manual
Summary of Contents for KX-NS300
Page 4: ...Introduction 4 PC Programming Manual...
Page 18: ...Table of Contents 18 PC Programming Manual...
Page 22: ...Table 1 Standard 1 1 3 Entering Characters 22 PC Programming Manual...
Page 23: ...Table 2 For NE model 1 1 3 Entering Characters PC Programming Manual 23...
Page 24: ...Table 3 For RU UC model 1 1 3 Entering Characters 24 PC Programming Manual...
Page 25: ...Table 4 For Greece 1 1 3 Entering Characters PC Programming Manual 25...
Page 52: ...2 3 Frequently Asked Questions FAQ 52 PC Programming Manual...
Page 72: ...5 4 System Control System Shutdown 72 PC Programming Manual...
Page 136: ...7 12 Utility CS Web Connection 136 PC Programming Manual...
Page 156: ...8 4 4 Users Call Management ACD Export History 156 PC Programming Manual...
Page 310: ...9 38 2 PBX Configuration 1 5 2 Configuration DSP Resource Usage 310 PC Programming Manual...
Page 424: ...11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings 424 PC Programming Manual...
Page 480: ...12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy 480 PC Programming Manual...
Page 494: ...13 5 PBX Configuration 5 5 Optional Device External Sensor 494 PC Programming Manual...
Page 508: ...14 6 PBX Configuration 6 6 Feature Tenant 508 PC Programming Manual...
Page 516: ...15 5 PBX Configuration 7 5 TRS Miscellaneous 516 PC Programming Manual...
Page 526: ...16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG 526 PC Programming Manual...
Page 548: ...18 5 PBX Configuration 10 5 CO Incoming Call Miscellaneous 548 PC Programming Manual...
Page 590: ...20 1 3 UM Configuration 1 3 Mailbox Settings Auto Configuration 590 PC Programming Manual...
Page 602: ...21 1 UM Configuration 2 Class of Service 602 PC Programming Manual...
Page 652: ...24 4 UM Configuration 5 4 System Parameters Parameters 652 PC Programming Manual...
Page 658: ...26 1 UM Configuration 7 System Security 658 PC Programming Manual...
Page 674: ...27 4 2 Network Service 4 2 Other NAS 674 PC Programming Manual...
Page 675: ...Section 28 Appendix PC Programming Manual 675...
Page 683: ...Feature Programming References PC Programming Manual 683...
Page 749: ...Note PC Programming Manual 749...
Page 750: ...Note 750 PC Programming Manual...
Page 751: ...Note PC Programming Manual 751...