1.4.1.3 Call Pickup
Description
An extension user can answer a call ringing at any other extension.
The following types are available:
Type
Picking up Call Type
Directed
A specified extension’s call.
Group
A call within a specified call pickup group.
Call Pickup Deny:
Preventing other extensions from picking up calls ringing at your extension is also possible.
Conditions
•
Call Pickup applies to:
Intercom, trunk, and doorphone calls
•
Internal Call Block
An extension that is restricted by COS from calling certain extensions (
®
1.1.2.2 Internal Call Block) also
cannot pick up any calls ringing at those extensions.
[Directed Call Pickup]
•
A user can also pick up a call to a specified extension by pressing the corresponding DSS button. This
feature is only available when (1) the user’s extension is allowed to use this feature through COS
programming, (2) DSS buttons for extensions or incoming call distribution (ICD) groups have this feature
enabled through system programming, and (3) the light pattern of DSS buttons for incoming calls to
extensions or ICD groups is set to "
On or Flash
" through system programming.
The light pattern of a DSS button for an incoming call to an extension or incoming call distribution group
can be programmed through system programming. Call Pickup is available only when the DSS button is
flashing red.
[Group Call Pickup]
•
A specified number of call pickup groups can be created, each of which consist of extension user groups.
One extension user group can belong to several call pickup groups. (
®
[Example]
Extension
User Group 1
Call Pickup Group 1
Extn. 100 Extn. 101
Extension
User Group 2
Extn. 102 Extn. 103
Extension
User Group 3
Extn. 104 Extn. 105
Call Pickup Group 2
Call Pickup Group 3
Extension
User Group 4
Extn. 106 Extn. 107
PC Programming Manual References
4.9 [2-6-1] Numbering Plan—Main—Features
→
78
Feature Guide
1.4.1 Answering Features
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...