Panasonic KX-NCP1000, Installation Manual

Page: 141 / 156

5.1.3 Operation
PROBLEM PROBABLE CAUSE SOLUTION
•
Cannot set the IP
address, subnet mask
address, and PBX IP
address to the IP-PT.
•
An unusable value is
being set.
•
Set an IP address within the valid range.
IP address of the IP-PT/PBX: "1.0.0.0" to
"223.255.255.255" Subnet mask address:
"0–255.0–255.0–255.0–255" (except
0.0.0.0 and 255.255.255.255)
•
Cannot register the
IP-PT.
•
The necessary network
parameters are not set
to the IP-PT.
•
When not using a DHCP server, set the IP
address, subnet mask address, and enter
the PBX IP address. If necessary, also
enter the IP address of the default
gateway.
•
When using a DHCP server, enter the
PBX IP address.
•
The IP-PT cannot
connect to the PBX.
•
The wrong IP address,
subnet mask address,
PBX IP address, or
default gateway
address was entered.
•
Check each parameter and enter the
correct value.
•
The Ethernet cable is
not connected
correctly.
•
Check the Ethernet cable connections.
•
The DHCP server is not
active.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as
appropriate.
•
Whenever you try to
make calls using a SIP
Extension, a busy tone
is heard.
•
The status of the port
that the SIP Extension
is connected to is Out of
Service.
•
Change the port status from Out of
Service to In Service using the
Maintenance Console.
•
When using the
speakerphone on an
APT, nothing is audible.
•
The HANDSET/
HEADSET selector is
set to the "HEADSET"
position.
•
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the
speakerphone/monitor
mode with a DPT,
nothing is audible.
•
The "HEADSET" mode
is selected by Personal
Programming,
"Handset/Headset
Selection".
•
When the headset is not used, select the
"HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure,
extensions connected
to port 1 of DHLC4 card
do not operate.
•
A DPT or APT is
connected to the
extension port.
•
The dialling mode (tone
or pulse) is incorrect.
•
Disconnect the DPT or APT and connect
an SLT.
•
Set the Tone/Pulse switch to the other
position.
Installation Manual 141
5.1.3 Operation