11. Help
82
For assistance, please visit http://www.panasonic.com/help
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
Cause & Solution
“
BLACK TONER EMPTY
”
“
CYAN TONER EMPTY
”
“
MAGENTA TONER EMPTY
”
“
YELLOW TONER EMPTY
”
b
“
CHANGE SUPPLIES
”
L
The toner cartridge life is finished. Replace the toner cartridge immediately.
“
BLACK TONER LOW
”
“
CYAN TONER LOW
”
“
MAGENTA TONER LOW
”
“
YELLOW TONER LOW
”
b
“
CHANGE SUPPLIES
”
L
The toner cartridge life is near its end. Replace the toner cartridge as soon
as possible.
“
CALL SERVICE
”
L
There is something wrong with the unit. Contact our service personnel.
“
CHECK DOCUMENT
”
L
The document was not fed into the unit properly. Remove the document,
then press
{
Stop
}
to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 101)
and try again.
“
CHECK INSTALL INPUT
TRAY #1
”
L
The paper input tray is not installed correctly. Pull out the paper input tray
and re-insert it.
Note:
L
“
#1
”
: Standard input tray
L
“
#2
”
: Optional input tray
L
“
#1+#2
”
: Standard input tray and optional input tray
“
CHECK PAPER
”
L
You are printing on envelopes. Check the standard input tray to be sure that
envelopes are installed, then press
{
Black
}
/
{
Color
}
.
L
The recording paper size is not same as the size that is selected for copy.
Change the recording paper size setting (feature #380 on page 58 or
feature #382 on page 58), and install appropriate recording paper.
L
The recording paper size is not same as the size that is selected when
printing from the PC. Change the recording paper size setting (feature #380
on page 58 or feature #382 on page 58), and install appropriate recording
paper.
“
CHECK PICK UP INPUT
TRAY #1
”
L
Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 98).
Note:
L
“
#1
”
: Standard input tray
L
“
#2
”
: Optional input tray
“
COLOR DRUM REPLACE
”
“
MONOCHROME DRUM
REPLACE
”
b
“
CHANGE SUPPLIES
”
L
The drum cartridge life is finished. Replace the drum cartridge immediately.
Note:
L
The continuous use of an old drum cartridge may cause malfunction. To
prevent this, when the drum life is finished, the unit will stop printing after a
while, and printing will not be possible until a new drum cartridge is
installed.
“
COLOR DRUM LIFE LOW
”
“
MONOCHROME DRUM LIFE
LOW
”
b
“
CHANGE SUPPLIES
”
L
The drum cartridge life is near its end. Replace the drum cartridge as soon
as possible.
