149
KX-MB2061CXB/KX-MB2061CX2/KX-MB2062CXB
12.3.6. CALL SERVICE Troubleshooting Guide
Call Service related error is most frequent.
Call Service 1 ----- Polygon doesn’t rotate......... Refer to
LSU (Laser Scanning Unit) Section
• First, listen to the sound. If rotation sound isn't heard, check 24V line, POLON signal and POLCLK signal. If even a little of sound
is heard, check XREADY signal.
Call Service 2 ----- Laser isn't output.......... Refer to
LSU (Laser Scanning Unit) Section
• This can be judged only by referring to signal. Check 5V line, XHSYNC, XAPC, XVIDEO, XLDON.
Call Service 3 ----- Detection of fixing temperature.......... Refer to
• *Service mode *655 tells the detection number and 3 latest temperatures of the thermistor. The detection point of the Call Ser-
vice 3 and the thermistor temperature is displayed. Maximum 3 latest temperatures are displayed showing the newest on the left.
[AABB CCDD EEFF] AA, CC and EE show the detection points and BB, DD and FF show their temperature detection points.
00: CALL SERVICE 3 was not occurred.
01: means that the value of AD did not increased by 4 steps or more within 10 sec soon after the heater was turned ON. (ther-
mistor’s open detection)
02: means that it did not reach the first stabilizing temperature (170
°
C: 3Dh) within 50 seconds.
03: means that it did not reach the second stabilizing temperature (205
°
C: 20h)* within 75 seconds after reaching the first stabi-
lizing temperature (170
°
C: 3Dh).
04: means that it dropped to -40 deg or below by the temperature control after reaching the second stabilizing temperature
(205
°
C: 20h)*.
05: means that it did not reach the first stabilizing temperature (170
°
C: 3Dh) within 35 seconds from detection temperature 1
(70
°
C: DAh).
06: means that it became 235
°
C: 13h or over during printing.
07: means that during printing the short of the thermistor (AD: 00h) was detected.
08: means that the thermistor’s short (AD: 00h) were detected.
09: means that it became 235
°
C: 13h or over during sleep condition (heater OFF).
*: depend on its printing conditions (room temperature, number of printing, printing paper size etc.).
<Note>
Call Service 4 ----- Rotation of Fan.......... Refer to
• Connector isn’t inserted firmly, dust is caught in and the fan is broken.
• Rotation of the Fan can be confirmed by following Test Mode.
Service mode *677
:1... Normal operation (default)
:2... Right Fan & Left Fan ON (High speed)
:3... Right Fan & Left Fan ON (Low speed)
:4... Both Fan OFF
Call service 5 ----- Rotation of Engine motor.......... Refer to
• Engine motor’s rotation detection signal LD did not become Low within rated speed ±6.25%.
• Service mode *556: the operation of Main Motor can be checked by pressing 0 and SET buttons.
Call service 6 ----- Detection of Charger error.......... Refer to the
HVPS (High Voltage Power Supply) Section
• Breaking of charger’s wire of drum cartridge and/or loose connection of High voltage terminals (CHRG, GRID).
• First, replace the drum cartridge even so, it doesn’t function check the high voltage power supply.
* As for Call Service 1, 2, 4, 5 and 6, turn the power OFF then ON to restart.
Once “CALL SERVICE3” is displayed, it does not disappear until the Factory Setup or Service Function #529 is
executed.
Therefore Service Function #529 should not be executed before the confirmation, and #529 should be done after the countermea-
sure.
Summary of Contents for KX-MB2061CXB
Page 32: ...32 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 6 4 1 4 Analog Block Diagram ...
Page 57: ...57 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 6 13 LSU Laser Scanning Unit Section ...
Page 58: ...58 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 67: ...67 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 6 14 10 2 Drum Detection ...
Page 74: ...74 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 79: ...79 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Power Supply ...
Page 80: ...80 KX MB2061CXB KX MB2061CX2 KX MB2062CXB wave form ...
Page 82: ...82 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Power Supply wave form ...
Page 90: ...90 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 114: ...114 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 126: ...126 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 11 2 Cordless Handset ...
Page 129: ...129 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Note The above values are the default values ...
Page 163: ...163 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 8 2 The Recording Paper Is Waved or Wrinkled ...
Page 164: ...164 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 8 3 Skew ...
Page 166: ...166 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 8 5 The Recording Paper Jam ...
Page 169: ...169 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Motor Section P 206 ...
Page 170: ...170 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 9 2 Skew ADF ...
Page 172: ...172 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 9 6 Black or White Vertical Line Is Copied ...
Page 182: ...182 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 184: ...184 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 185: ...185 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 186: ...186 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 187: ...187 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 188: ...188 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 189: ...189 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 190: ...190 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 191: ...191 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 206: ...206 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 19 Motor Section 12 3 19 1 Engine Motor ...
Page 207: ...207 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 19 2 FB Flatbed Motor ...
Page 208: ...208 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 19 3 ADF Motor ...
Page 210: ...210 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 21 CIS Control Section ...
Page 211: ...211 KX MB2061CXB KX MB2061CX2 KX MB2062CXB CROSS REFERENCE Test Functions P 119 ...
Page 213: ...213 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 214: ...214 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 23 High Voltage Section 1 Main ...
Page 215: ...215 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 2 CHG GRID ...
Page 216: ...216 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 3 TRA ...
Page 217: ...217 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 3 DEV DC ...
Page 218: ...218 KX MB2061CXB KX MB2061CX2 KX MB2062CXB TRA ...
Page 220: ...220 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 2 Confirmation of the main unit ...
Page 222: ...222 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Waveform of normal operation ...
Page 224: ...224 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 2 When 100Base TX enabled device is connected ...
Page 225: ...225 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 3 When 10Base T enabled device is connected ...
Page 229: ...229 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 3 3V 1 2V Troubleshooting Guide 2 ...
Page 230: ...230 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 231: ...231 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 4V Troubleshooting Guide ...
Page 232: ...232 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 234: ...234 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 12 3 27 2 Troubleshooting Flow Chart ...
Page 246: ...246 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 13 Service Fixture Tools ...
Page 248: ...248 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 1 Bottom Section 14 2 Left Side Section ...
Page 251: ...251 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 8 Remove Main Board ...
Page 252: ...252 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 9 Remove Gear Chassis Section ...
Page 253: ...253 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 10 Remove Right Cover ...
Page 254: ...254 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 11 Remove Cassette Guides and Antenna ...
Page 255: ...255 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 12 Remove Bottom Plate 14 13 Remove Laser Unit ...
Page 256: ...256 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 14 Remove Pick up Roller ...
Page 258: ...258 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 17 Remove High Voltage Power Board ...
Page 260: ...260 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 18 1 1 How to Replace the LCD ...
Page 261: ...261 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 19 How to Remove the Charger Board ...
Page 263: ...263 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 2 Top Cover Section 2 ...
Page 264: ...264 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 3 Top Cover Section 3 ...
Page 265: ...265 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 4 Bottom Part Section 1 ...
Page 266: ...266 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 5 Bottom Part Section 2 ...
Page 267: ...267 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 6 Side Cabinet Section 1 ...
Page 268: ...268 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 7 Side Cabinet Section 2 ...
Page 269: ...269 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 14 20 8 Side Cabinet Section 3 ...
Page 300: ...300 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 16 7 1 NG Example ...
Page 301: ...301 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 16 8 Test Chart 16 8 1 ITU T No 1 Test Chart ...
Page 302: ...302 KX MB2061CXB KX MB2061CX2 KX MB2062CXB 16 8 2 ITU T No 2 Test Chart ...
Page 307: ...307 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Memo ...
Page 336: ...336 KX MB2061CXB KX MB2061CX2 KX MB2062CXB Memo ...
Page 379: ...379 KX MB2061CXB KX MB2061CX2 KX MB2062CXB ...
Page 380: ...380 KX MB2061CXB KX MB2061CX2 KX MB2062CXB YK KXMB2061CXB KXMB2061CX2 KXMB2062CXB ...