Panasonic KX-HNC800E Installation Manual Download Page 1 | Manualshive

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Installation Guide

Home Network System

Full HD Camera

Model No.

KX-HNC800E

Thank you for purchasing a Panasonic product.

This document explains how to configure the camera and access it
using a mobile device. These steps must be followed before you can
use the camera. For details about how to use the camera, refer to the
User’s Guide (page 33).

Please read this document before using the unit and save it for future
reference.

For dedicated help, support, or advice, available to help you Monday -
Friday, 09:00 - 23:00. For U.K., please contact us on 0330 3331112 and
for Ireland 01 4475228.

In order to use this device, download the latest version of the

[Home

Network]

app.

HNC800E_(en_en)_0222_ver.101.pdf 1

2017/02/22 13:28:38

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Summary of Contents for KX-HNC800E

Page 1: ... the camera For details about how to use the camera refer to the User s Guide page 33 Please read this document before using the unit and save it for future reference For dedicated help support or advice available to help you Monday Friday 09 00 23 00 For U K please contact us on 0330 3331112 and for Ireland 01 4475228 In order to use this device download the latest version of the Home Network app...

Page 2: ...g the Home Network app 20 Setting up the camera initial setup 21 Registering additional mobile devices to the camera 25 Registering the camera to your hub 26 Resetting the camera 27 Appendix Information about wireless communication 28 Information about sensor features 29 Information about night vision mode 31 Wall mounting 31 Adjusting the angle 31 Removing the stand 32 Accessing the User s Guide ...

Page 3: ... or trademarks of Google Inc R Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries R Wi Fi WPA and WPA2 are registered trademarks or trademarks of Wi Fi Alliance R All other trademarks identified herein are the property of their respective owners Notice R The camera supports microSD microSDHC an...

Page 4: ...is opened when motion is detected etc Use the camera s motion sensor to trigger the alarm system You can receive a phone call and notification when the camera s motion sensor detects motion What do I need to get started Your HD camera up to 16 and a KX HNB600 hub The hub joins all system devices together using DECT technology connects to your home network via your wireless router and can also conn...

Page 5: ...www panasonic co uk Direct Sales at Panasonic U K R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Friday 9 00am 5 00pm Excluding public holidays R Go on line through our Internet Accessory ordering application at www pas europe com R Most major credit and debit cards accepted R All enquiries transactions and dist...

Page 6: ...ation under EU Regulation EC No 1275 2008 amended by EU Regulation No 801 2013 From 1 January 2015 Please visit here http www ptc panasonic eu erp Click Downloads a Energy related products information Public Power consumption in networked standby and guidance are mentioned in the web site above For your future reference We recommend keeping a record of the following information to assist with any ...

Page 7: ...lectric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock Helpline Tel No U K 0330 3331112 Ireland 01 4475228 7 Important Information HNC800E_ en_en _0222_ver 101 pdf 7 2017 02 22 13 28 38 ...

Page 8: ...our product WARNING Power connection R Use only the power source marked on the product R Do not overload power outlets and extension cords This can result in the risk of fire or electric shock R Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire R Regularly remove any dust etc from the AC adaptor pow...

Page 9: ... safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Never put metal objects inside the product If metal objects enter the product turn off the circuit breaker and contact an authorised service centre Medical R Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determ...

Page 10: ...nting accidents and injuries R Do not put your ear s near the speaker as loud sounds emitted from the speaker may cause hearing impairment Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub wash...

Page 11: ... feature on your mobile device R When submitting the product for repair make a note of any important information stored in the product as this information may be erased or changed as part of the repair process R Before handing the product over to a third party for repair or other purposes perform a factory data reset to erase any data stored in the product and remove the microSD card Use only trus...

Page 12: ...the local environmental conditions R If the transmission quality is not satisfactory move this product to another location Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R Do not expose this product to direct sunlight or other forms of powerf...

Page 13: ...s Images may appear hazy when there are outdoor lights in use Protecting your recordings R Do not remove the microSD card or disconnect the product s AC adaptor while reading or writing data to the microSD card Data on the card could become corrupted R If a microSD card malfunctions or is exposed to electromagnetic waves or static electricity data on the card could become corrupted or erased There...

Page 14: ... this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union If you wish to discard these items please contact your local author...

Page 15: ...era images or sound when the shutter is closed D Microphone E LED indicator F microSD card slot G Stand H MSETUPN Used when performing initial setup I Speaker J micro USB connector Used to connect the AC adaptor to the camera K Reset button Used to reset the camera s settings page 27 L Temperature sensor Helpline Tel No U K 0330 3331112 Ireland 01 4475228 15 Setup HNC800E_ en_en _0222_ver 101 pdf ...

Page 16: ...equired Green blinking slowly Initial setup is in progress with mobile device connected Green blinking Initial setup is starting Red lit Motion detected 1 or camera is starting up Red blinking slowly Live images are being viewed or recorded or camera is starting up Red blinking Device malfunction 1 You can configure the camera so that its LED indicator does not light during normal operation or whe...

Page 17: ...hen remove it Note about power connections AC adaptor connection R The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor such as an AC outlet installed on a ceiling or under ...

Page 18: ...Power failure R The camera will not work during a power failure 18 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Setup HNC800E_ en_en _0222_ver 101 pdf 18 2017 02 22 13 28 39 ...

Page 19: ...twork app to configure the camera to connect to your wireless router and then register your mobile device to the camera 3 Optional Register additional mobile devices page 25 You can register additional mobile devices to the camera for a total of 8 1 Download page 20 Download the Home Network app to your mobile device 2 Set up the hub Refer to the System Setup Guide included with your hub 3 Registe...

Page 20: ...roid smartphones and tablets Android 4 0 and later Note R The Home Network app may not function properly depending on the operating environment such as the model of your mobile device peripherals connected to your mobile device and the apps installed on your mobile device R The following Android devices are not compatible with the Home Network app Android devices that are not supported by Google P...

Page 21: ...Network System Use the procedure on page 26 R If your mobile device is already registered to a hub and you want to use your camera by itself see Information for current hub users page 24 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 27 and then repeat ...

Page 22: ...ons and connect your mobile device to your wireless router start the app again and then tap Add This Mobile Device R If you enter the wrong password an error is displayed Repeat the initial setup procedure from the beginning 9 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 10 When prompted set the password that will be used to access the ...

Page 23: ...When prompted press the MSETUPN button on the back of the camera R The LED indicator blinks in green R The app temporarily changes your mobile device s Wi Fi setting so that it connects to the camera directly 6 If necessary enter the password required to connect to your wireless router and then tap Next R The camera and your mobile device connect to your wireless router R If you enter the wrong pa...

Page 24: ...ing 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 27 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 Tap Device Registration Registration HD Camera Method 2 5 iPhone iPad users Continue...

Page 25: ...ireless router 1 Using the mobile device that you want to register download the Home Network app and then start the app R If prompted follow the on screen instructions and select the appropriate region country 2 Tap HD Camera 3 Tap Add This Mobile Device 4 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 5 When prompted enter the password r...

Page 26: ...hub and the User s Guide page 33 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 27 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 Tap Device Registration Registration HD Camera Method 1...

Page 27: ...econds then release the button when the camera beeps RESET RESET R The camera s settings are reset 3 Wait for the camera s LED to light in green Note R After resetting the camera you cannot use the camera again until it is set up Refer to the relevant page in this section to set up the camera Helpline Tel No U K 0330 3331112 Ireland 01 4475228 27 Setup HNC800E_ en_en _0222_ver 101 pdf 27 2017 02 2...

Page 28: ...etooth devices Indoor areas where antitheft devices or 2 4 GHz frequency devices such as POS systems are used R Do not place the camera in areas where the following materials or objects are located between the camera and the wireless router These materials and objects may interfere with wireless communication or cause wireless transmission speed to become slower Metallic doors or shutters Walls co...

Page 29: ...on The camera can detect motion by recognizing changes in the brightness of areas that are visible to the camera A Vertical detection range approx 67 Note R Movement may be incorrectly detected when the moving object and the background have similar colours R Movement may be incorrectly detected when there are sudden changes to the overall brightness level such as when lights are turned on R Detect...

Page 30: ...Note R The temperature sensor may not detect temperature accurately if the camera is exposed to warm or cool breezes from heating cooling systems R You can adjust the temperature setting of the temperature sensor For more information refer to the User s Guide page 33 Sound sensor The sensor is triggered when the set sound level is exceeded Note R The sound sensor may not function as desired when t...

Page 31: ...d colour that can be seen in the dark R If the camera is installed in front of a window and points directly at the window images may be poor when night vision mode is active Wall mounting Drive two screws not supplied into the wall and then mount the unit as shown A A B B 31 mm Screws Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Adjusting...

Page 32: ...om of the camera body and then remove the stand by rotating its base as shown Attaching the stand Insert a thin non metallic object into the groove on the bottom of the camera body and then attach the stand by rotating its base as shown 32 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Appendix HNC800E_ en_en _0222_ver 101 pdf 32 2017 02 22 13 28 39 ...

Page 33: ...ernet Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended Accessing directly You can also access the User s Guide at the web page listed below If you are using the camera by itself www panasonic net pcc support tel homenetwork hdcamera If you are integrating the camera with your Home Network System www panasonic net pcc support tel homenetwork manual H...

Page 34: ...rtical approx 67 R Motion detection method Visual sensor R Adjustable mounting angles 3 Vertical facing forward facing down approx 130 R Dimensions including stand height width depth Approx 142 mm 68 mm 68 mm R Mass weight including stand Approx 210 g 1 Outdoor use of Wi Fi in the 5 150 GHz 5 350 GHz range is restricted 2 The infrared LEDs that surround the camera lens will illuminate in low light...

Page 35: ...en source software supplied based on the relevant conditions of the Free Software Foundation s GPL and or LGPL and other conditions Please read all licence information and copyright notices related to the open source software used by this product This information is available at the following web page www panasonic net pcc support tel homenetwork At least three 3 years from delivery of this produc...

Page 36: ... Agreement EULA for the Home Network app is available at the following web page www panasonic net pcc support tel homenetwork 36 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Appendix HNC800E_ en_en _0222_ver 101 pdf 36 2017 02 22 13 28 39 ...

Page 37: ... used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guar...

Page 38: ...38 Notes HNC800E_ en_en _0222_ver 101 pdf 38 2017 02 22 13 28 39 ...

Page 39: ...39 Notes HNC800E_ en_en _0222_ver 101 pdf 39 2017 02 22 13 28 39 ...

Page 40: ...eshooting section If you still have any problems please call the Helpline 0330 3331112 U K 01 4475228 Ireland or contact us through our website www panasonic co uk Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2016 PNQX8362YA PNQX8362YA PNQX8362YA CC1216WK1027 HNC800E_ en_en _0222_ver 101 pdf 40 2017 02 22 13 28 39 ...

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