Panasonic KX-HNC800B User Manual Download

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Installation Guide

Home Network System

HD Camera

Model No.

KX-HNC800

Thank you for purchasing a Panasonic product.

This document explains how to configure the camera and access it
using a mobile device. These steps must be followed before you can
use the camera. For details about how to use the camera, refer to the
User’s Guide (page 31).

Please read this document before using the unit and save it for future
reference.
For assistance, please contact us at 1-800-272-7033 or visit our Web
site:

http://shop.panasonic.com/support

for customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

In order to use this device, download the latest version of the

[Home

Network]

app.

Printed in China

HNC800_(en_en)_0902_ver.220.pdf 1

2016/09/05 17:54:30

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Summary of Contents for KX-HNC800B

Page 1: ...ow to use the camera refer to the User s Guide page 31 Please read this document before using the unit and save it for future reference For assistance please contact us at 1 800 272 7033 or visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support In order to use this device download the latest version of the Home Net...

Page 2: ... camera initial setup 19 Registering additional mobile devices to the camera 23 Registering the camera to your hub 24 Resetting the camera 25 Appendix Information about wireless communication 26 Information about sensor features 27 Information about night vision mode 29 Wall mounting 29 Adjusting the angle 29 Removing the stand 30 Accessing the User s Guide 31 Specifications 32 Open source softwar...

Page 3: ...countries R iPad mini is a trademark of Apple Inc R Android and Google Play are registered trademarks or trademarks of Google Inc R Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries R Wi Fi WPA and WPA2 are registered trademarks or trademarks of Wi Fi Alliance R All other trademarks identified...

Page 4: ... etc and allows you to control them all with an easy to use app What are some example uses Use the system s sensors to trigger camera recording Camera images can be recorded automatically when a door is opened when motion is detected etc Use the camera s motion sensor to trigger the alarm system You can receive a phone call and notification when the camera s motion sensor detects motion What do I ...

Page 5: ...gered by a sensor or according to a schedule and more KX HNB600 KX HNB600 For information about the latest devices and bundles visit the website below http shop panasonic com Note R Device availability and appearance may vary by region For assistance please visit http shop panasonic com support 5 Introduction HNC800_ en_en _0902_ver 220 pdf 5 2016 09 05 17 54 30 ...

Page 6: ...ric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock 6 For assistance please visit http shop panasonic com support Important Information HNC800_ en_en _0902_ver 220 pdf 6 2016 09 05 17 54 30 ...

Page 7: ...d safe operation of your product WARNING Power connection R Use only the power source marked on the product R Do not overload power outlets and extension cords This can result in the risk of fire or electric shock R Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire R Regularly remove any dust etc fr...

Page 8: ... Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Never put metal objects inside the product If metal objects enter the product turn off the circuit breaker and contact an authorized service center Medical R Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids...

Page 9: ...Preventing accidents and injuries R Do not put your ear s near the speaker as loud sounds emitted from the speaker may cause hearing impairment Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub...

Page 10: ...ture on your mobile device R When submitting the product for repair make a note of any important information stored in the product as this information may be erased or changed as part of the repair process R Before handing the product over to a third party for repair or other purposes perform a factory data reset to erase any data stored in the product and remove the microSD card Use only trusted ...

Page 11: ... local environmental conditions R If the transmission quality is not satisfactory move this product to another location Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R Do not expose this product to direct sunlight or other forms of powerful ...

Page 12: ...the actual colors Faces or objects may appear dark when there is light behind the subject i e backlighting Image quality may be reduced in dark locations Images may appear hazy when there are outdoor lights in use Protecting your recordings R Do not remove the microSD card or disconnect the product s AC adaptor while reading or writing data to the microSD card Data on the card could become corrupt...

Page 13: ...Notice For assistance please visit http shop panasonic com support 13 Important Information HNC800_ en_en _0902_ver 220 pdf 13 2016 09 05 17 54 30 ...

Page 14: ...mera images or sound when the shutter is closed D Microphone E LED indicator F microSD card slot G Stand H MSETUPN Used when performing initial setup I Speaker J micro USB connector Used to connect the AC adaptor to the camera K Reset button Used to reset the camera s settings L Temperature sensor 14 For assistance please visit http shop panasonic com support Setup HNC800_ en_en _0902_ver 220 pdf ...

Page 15: ...ired Green blinking slowly Initial setup is in progress with mobile device connected Green blinking Initial setup is starting Red lit Motion detected 1 or camera is starting up Red blinking slowly Live images are being viewed or recorded or camera is starting up Red blinking Device malfunction 1 You can configure the camera so that its LED indicator does not light during normal operation or when m...

Page 16: ...SD card and then remove it Note about power connections AC adaptor connection R The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Po...

Page 17: ...rk app to configure the camera to connect to your wireless router and then register your mobile device to the camera 3 Optional Register additional mobile devices page 23 You can register additional mobile devices to the camera for a total of 8 1 Download page 18 Download the Home Network app to your mobile device 2 Set up the hub Refer to the System Setup Guide included with your hub 3 Register c...

Page 18: ...ater or an Android device Android 4 0 or later Note R The Home Network app may not function properly depending on the operating environment such as the model of your mobile device peripherals connected to your mobile device and the apps installed on your mobile device R The following Android devices are not compatible with the Home Network app Android devices that are not supported by Google Play ...

Page 19: ...work System Use the procedure on page 24 R If your mobile device is already registered to a hub and you want to use your camera by itself see Information for current hub users page 22 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 25 and then repeat thi...

Page 20: ... and connect your mobile device to your wireless router start the app again and then tap Add This Mobile Device R If you enter the wrong password an error is displayed Repeat the initial setup procedure from the beginning 9 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 10 When prompted set the password that will be used to access the cam...

Page 21: ...n prompted press the MSETUPN button on the back of the camera R The LED indicator blinks in green R The app temporarily changes your mobile device s Wi Fi setting so that it connects to the camera directly 6 If necessary enter the password required to connect to your wireless router and then tap Next R The camera and your mobile device connect to your wireless router R If you enter the wrong passw...

Page 22: ...1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 25 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 Tap Device Registration Registration HD Camera Method 2 5 iPhone iPad users Continue fro...

Page 23: ...ess router 1 Using the mobile device that you want to register download the Home Network app and then start the app R If prompted follow the on screen instructions and select the appropriate region country 2 Tap HD Camera 3 Tap Add This Mobile Device 4 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 5 When prompted enter the password requi...

Page 24: ...ut 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 25 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 Tap Device Registration Registration HD Camera Method 1 5 When prompted press the MSETUPN button on the back of the camer...

Page 25: ...0 seconds then release the button when the camera beeps R The camera s settings are reset 3 Wait for the camera s LED to light in green Note R After resetting the camera you cannot use the camera again until it is set up Refer to the relevant page in this section to set up the camera For assistance please visit http shop panasonic com support 25 Setup HNC800_ en_en _0902_ver 220 pdf 25 2016 09 05 ...

Page 26: ...th devices Indoor areas where antitheft devices or 2 4 GHz frequency devices such as POS systems are used R Do not place the camera in areas where the following materials or objects are located between the camera and the wireless router These materials and objects may interfere with wireless communication or cause wireless transmission speed to become slower Metallic doors or shutters Walls contai...

Page 27: ...The camera can detect motion by recognizing changes in the brightness of areas that are visible to the camera A Vertical detection range approx 67 Note R Movement may be incorrectly detected when the moving object and the background have similar colors R Movement may be incorrectly detected when there are sudden changes to the overall brightness level such as when lights are turned on R Detection ...

Page 28: ... R The temperature sensor may not detect temperature accurately if the camera is exposed to warm or cool breezes from heating cooling systems R You can adjust the temperature setting of the temperature sensor For more information refer to the User s Guide page 31 Sound sensor The sensor is triggered when the set sound level is exceeded Note R The sound sensor may not function as desired when the c...

Page 29: ...at can be seen in the dark R If the camera is installed in front of a window and points directly at the window images may be poor when night vision mode is active Wall mounting Drive two screws not supplied into the wall and then mount the unit as shown A A B B 31 mm 1 7 32 inches Screws Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Adjust...

Page 30: ...of the camera body and then remove the stand by rotating its base as shown Attaching the stand Insert a thin non metallic object into the groove on the bottom of the camera body and then attach the stand by rotating its base as shown 30 For assistance please visit http shop panasonic com support Appendix HNC800_ en_en _0902_ver 220 pdf 30 2016 09 05 17 54 31 ...

Page 31: ...et Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended Accessing directly You can also access the User s Guide at the web page listed below If you are using the camera by itself www panasonic net pcc support tel homenetwork hdcamera If you are integrating the camera with your Home Network System www panasonic net pcc support tel homenetwork manual For ...

Page 32: ...nsor 2 0 megapixel CMOS R Minimum illuminance required 1 0 lx R Focal length Fixed 0 2 m 8 inches infinity R Angular field of view Horizontal approx 121 Vertical approx 67 R Motion detection method Visual sensor R Adjustable mounting angles 2 Vertical facing forward facing down approx 130 R Dimensions including stand height width depth Approx 142 mm 68 mm 68 mm 5 19 32 inches 2 11 16 inches 2 11 1...

Page 33: ...o any third party who contacts us at the contact information provided below for a charge of no more than the cost of physically distributing source code a complete machine readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL Please note that software licensed under the GPL and the LGPL is not under warranty www panasonic net pcc support tel ho...

Page 34: ...used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or m...

Page 35: ...ches or more between the product and all person s body R This product may not be collocated or operated in conjunction with any other antenna or transmitter R For body worn operation the device must be used only with a non metallic accessory Use of other accessories may not ensure compliance with FCC RF exposure requirements Notice R FCC ID can be found on the rear of the unit For assistance pleas...

Page 36: ...r Panasonic products Accessories Parts for your Camera Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Ba eries Backup Chargers more For Product Informa on Opera ng Assistance Parts Owner s Manuals Dealer and Service info go to http shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 36 For assistance please visit htt...

Page 37: ...atteries antennas and cosmetic parts cabinet This warranty only applies to products purchased and serviced in the United States This warranty is extended only to the original purchaser of a new product which was not sold as is Home Network System Products microSD card Included model only 90 days N A When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual...

Page 38: ...s attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY PARTS AND...

Page 39: ...er s Guide and refer to the Troubleshooting section For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the rear of the unit Name and address of dealer Attach your purchase receipt here Two Riverfront Plaza Newark NJ 07102 5490 Panasonic System Networks Co Ltd 2016 HNC800_ en_en _0902_ver ...

Page 40: ...te la Guía del usua rio página 21 Lea este documento antes de usar la unidad y guárdelo para consultarlo en el futuro Para obtener ayuda comuníquese con nosotros llamando al 1 800 272 7033 o visite nuestro sitio web http shop panasonic com support para clientes en los EE UU solo en inglés Por favor registre su producto http shop panasonic com support Para usar este dispositivo descargue la versión...

Page 41: ...óviles adicionales a la cámara 13 Registro de la la cámara en el hub 14 Resetear la cámara 15 Apéndice Información acerca de la comunicación inalámbrica 16 Información acerca de las características del sensor 17 Información acerca del modo de visión nocturna 19 Montaje en la pared 19 Ajuste del ángulo 19 Quitar el soporte 20 Acceso a la Guía del usuario 21 2 Tabla de Contenido HNC800_ es_es _0905_...

Page 42: ...cámara cuando el protec tor está cerrado D Micrófono E Led indicador F Ranura para tarjeta microSD G Soporte H MSETUPN Se usa durante la configuración inicial I Altavoz J Conector micro USB Se usa para conectar el adaptador de corriente a la cámara K Botón de reinicio Se usa para restablecer la configuración de la cámara L Sensor de temperatura Para obtener ayuda visite http shop panasonic com sup...

Page 43: ...len tamente La configuración inicial está en curso con el dispo sitivo móvil conectado Verde parpadeante La configuración inicial está arrancando Rojo encendido Se detectó movimiento 1 o la cámara se está ini ciando Rojo parpadeando len tamente Las imágenes se están visualizando o grabando o la cámara se está iniciando Rojo parpadeante Funcionamiento incorrecto del dispositivo 1 Puede configurar l...

Page 44: ...siónela hacia dentro primero y luego ex tráigala Nota acerca de las conexiones de alimentación Adaptador de corriente alterna R El adaptador de corriente debe permanecer conectado en todo momento es normal que el adaptador se caliente durante su uso R El adaptador de corriente debe estar conectado a un enchufe de corriente orientado verticalmente o en una toma de corriente alterna colocada en el p...

Page 45: ...uministro eléctrico R La cámara no funciona durante las fallas del suministro eléctrico 6 Para obtener ayuda visite http shop panasonic com support Configuración HNC800_ es_es _0905_ver 220 pdf 6 2016 09 05 11 21 45 ...

Page 46: ...ámara y que se conecte al enrutador ina lámbrico a continuación registre el dispositivo móvil en la cámara 3 Opcional Registro de dispositivos móvi les adicionales página 13 Puede registrar un total de 8 dis positivos móviles adicionales a la cámara 1 Descarga página 8 Descargue la aplicación Home Network a su dispositivo móvil 2 Configuración del hub Consulte la Guía de configura ción del sistema...

Page 47: ...erior o un dispositivo Android Android 4 0 o posterior Nota R Es posible que la aplicación Home Network no funcione correctamente dependiendo del entorno de operación como el modelo de su dispositivo móvil los periféricos conectados al mismo y las aplicaciones instaladas en él R Los siguientes dispositivos Android no son compatibles con la aplicación Home Network Dispositivos Android que no son co...

Page 48: ...e red doméstico Siga el procedimiento descrito en la página 14 R Si su dispositivo móvil ya está re gistrado en un hub y solamente desea utilizar la cámara vaya a la página 12 Información para usuarios de hub 1 Enchufe la cámara y espere 1 minuto hasta que el Led de la cámara quede encendido con luz verde R Si el Led no se enciende con luz verde o si tiene problemas durante el procedimiento resete...

Page 49: ... dispositivo móvil a su enrutador inalámbrico reinicie la aplicación y luego toque Añadir este dispositivo móvil R Si ingresa la clave incorrecta aparecerá un error Repita el procedimiento de configuración inicial desde el comienzo 9 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R La cámara registra el dispositivo móvil 10 Cuando se le solicite establezca la cl...

Page 50: ...D 4 Toque Configurar la cámara HD 5 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R El Led indicador parpadea en verde R La aplicación cambia temporalmente la configuración Wi Fi de su dispositivo móvil para que se conecte de forma directa a la cámara 6 Si es necesario introduzca la clave requerida para conectarse al enrutador inalámbrico y a continuación presi...

Page 51: ...d doméstico de Panasonic realice lo siguiente 1 Enchufe la cámara y espere 1 minuto hasta que el Led de la cámara quede encendido con luz verde R Si el Led no se enciende con luz verde o si tiene problemas durante el procedimiento resetee la cámara página 15 y repita el procedimiento 2 Inicie la aplicación Home Network 3 Desde la pantalla de inicio de la aplicación Home Network toque Configuración...

Page 52: ...dor 1 Desde el dispositivo móvil que desea registrar descargue la aplicación Home Network y luego iníciela R Si se le solicita siga las instrucciones en pantalla y seleccione la región y el país apropiados 2 Toque Cámara HD 3 Toque Añadir este dispositivo móvil 4 Cuando se le solicite presione el botón MSETUPN en la parte posterior de la cámara R La cámara registra el dispositivo móvil 5 Cuando se...

Page 53: ...ispositivomóvilparaaccederalhub Asegúrese de que el firmware del hub esté actualizado y de que está utilizando la versión más reciente de la aplicación Home Network Para obtener más información consulte la Guía de configuración del sistema incluida en su hub y la Guía del usuario página 21 1 Enchufe la cámara y espere 1 minuto hasta que el Led de la cámara quede encendido con luz verde R Si el Led...

Page 54: ...rá un pitido largo R Si el registro falla el hub emitirá varios pitidos cortos Resetear la cámara Utilice este procedimiento si tiene problemas para configurar la cámara 1 Enchufe la cámara 2 Con un objeto de puta fina mantenga oprimido el botón de reinicio que se encuentra en la parte posterior de la cámara durante 10 segundos luego suelte el botón cuando la cámara emita un sonido R Se restableci...

Page 55: ...tivos Bluetooth Interiores donde haya dispositivos antirrobos o dispositivos en frecuencias de 2 4 GHz como los sistemas POS R No coloque la cámara en áreas donde se encuentren los siguientes materiales u objetos entre la cámara y el enrutador inalámbrico Dichos materiales y objetos pueden interferir con la comunicación inalámbrica o pueden provocar que la velocidad de transmisión se reduzca Puert...

Page 56: ...ctar movimiento La cámara puede detectar el movimiento al reconocer los cambios en el brillo de áreas que la cámara puede ver A Alcance de detección vertical aprox 67 Nota R Es posible que no se detecte correctamente el movimiento cuando el objeto en movimiento y el fondo tengan colores similares R Es posible que no se detecte correctamente el movimiento cuando haya cambios bruscos en el nivel gen...

Page 57: ...tura no detecte la temperatura de forma adecuada si la cámara se expone a las brisas cálidas o frías del sistema de calentamiento enfriamiento R Puede ajustar la configuración de temperatura del sensor de temperatura Para obtener más información consulte la Guía del usuario página 21 Sensor de audio El sensor se activa cuando se supera el nivel de audio establecido Nota R El sensor de audio no fun...

Page 58: ...color rojo tenue que puede verse en la oscuridad R Si la cámara está instalada frente a una ventana y apunta directamente a la ventana es posible que la calidad de las imágenes sea baja cuando el modo de visión nocturna esté activo Montaje en la pared Instale dos tornillos no se incluyen en la pared y luego monte la unidad como se muestra A A B B 31 mm 1 7 32 pulgadas Tornillos Nota R Asegúrese de...

Page 59: ...ra que hay bajo la cámara y quite el soporte rotando la base como se muestra Colocar el soporte Inserte un objeto fino no metálico en la ranura que hay bajo la cámara y coloque el soporte rotando la base como se muestra 20 Para obtener ayuda visite http shop panasonic com support Apéndice HNC800_ es_es _0905_ver 220 pdf 20 2016 09 05 11 21 45 ...

Page 60: ...o Nota R No se admite Microsoft Windows Internet Explorer 8 y versiones anteriores R Se recomienda Android 4 1 y versiones posteriores Acceso directo También puede acceder a la Guía del usuario mediante la página web a continuación Si va a usar solo la cámara www panasonic net pcc support tel homenetwork hdcamera Si va a integrar la cámara con el Sistema de red doméstico www panasonic net pcc supp...

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