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KX-FT931LA-B
12.5.3. Troubleshooting Items
12.5.3.1. Simple Check List
Note:
• Check according to the sevvice code referring to the
Test Mode
(P.54).
ITEM
SYMPTOM
REFERENCE
ADF
(Auto Document Feeder)
No feed
See
No Document Feed
(P.92)
Paper jam
See
Document Jam
(P.93)
Multiple feed
See
Multiple Feed
(P.94)
Skew
See
Skew
(P.95)
Printing
Skewed receiving image.
See
Skewed Receiving Image
(P.97)
Image is distorted.
See
Image is Distorted (When printing)
(P.96)
Black or white vertical lines appear
See
Black or White Vertical Lines Appear
(P.97)
Communication
FAX, TEL
(analog board)
Cannot communicate by fax.
See
Defective ITS (Integrated Telephone System) Section
(P.108) and
Journal Report
(P.65)
Error code is displayed.
See
Journal Report
(P.65)
Cannot talk.
See
Analog Board Section
(P.107)
DTMF tone doesn’t work.
Handset/Monitor sound, volume.
Abnormal mechanical sound
Abnomal sound from the product
See
When Coping or Printing, an Abnormal Sound is
Heard from the Unit
(P.98)
Power supply
Voltage output is abnormal.
See
Power Supply Board Section
(P.109)
Operation panel
Keys are not accepted.
See
Operation Panel Section
(P.112)
Sensor
If the electric circuit is the cause, the error mes-
sage corresponding to the sensor will be dis-
played.
See
Sensor Section
(P.113)
SERIAL NO.
DATE
FUNCTION
JUDGEMENT
REFERENCE
FAX operation
Transmission
OK / NG
Receiving
OK / NG
Copy operation
FINE mode
OK / NG
PHOTO mode
OK / NG
Telephone operation
Handset MIC/receiver
OK / NG
Monitor sound
OK / NG
Ringer sound
OK / NG
Dial operation
OK / NG
Volume operation
OK / NG
Operation Panel
Key check
OK / NG
Service code #561
(Refer to
Test Mode
(P.54).)
LED check
OK / NG
Service code #557
(Refer to
Test Mode
(P.54).)
LCD check
OK / NG
Service code #558
(Refer to
Test Mode
(P.54).)
Sensor
Sensor check
OK / NG
Service code #815
(Refer to
Test Mode
(P.54).)
Clock
Time goes by
OK / NG
Is the time kept correctly?
Check with another clock.
External Telephone
Handset transceiver/receiver
OK / NG
Remote control
OK / NG
Change to FAX receiving by pressing “ #9”.
(Refer to code no. 041.on
Program Mode
Table
(P.88).)
Summary of Contents for KX-FT931LA-B
Page 11: ...11 KX FT931LA B 6 Technical Descriptions 6 1 Connection Diagram ...
Page 21: ...21 KX FT931LA B 6 4 2 Block Diagram ...
Page 23: ...23 KX FT931LA B ...
Page 66: ...66 KX FT931LA B ...
Page 67: ...67 KX FT931LA B CROSS REFERENCE Test Mode P 54 ...
Page 68: ...68 KX FT931LA B CROSS REFERENCE Test Mode P 54 ...
Page 69: ...69 KX FT931LA B CROSS REFERENCE Test Mode P 54 ...
Page 70: ...70 KX FT931LA B ...
Page 72: ...72 KX FT931LA B ...
Page 73: ...73 KX FT931LA B ...
Page 74: ...74 KX FT931LA B CROSS REFERENCE Test Mode P 54 ...
Page 101: ...101 KX FT931LA B NG Wave pattern Note Refer to NG Example P 106 ...
Page 103: ...103 KX FT931LA B I O and Pin No Diagram ...
Page 105: ...105 KX FT931LA B ...
Page 106: ...106 KX FT931LA B 12 5 5 3 NG Example ...
Page 110: ...110 KX FT931LA B 12 5 7 2 Troubleshooting Flow Chart ...
Page 115: ...115 KX FT931LA B 12 5 11 Thermal Head Section Refer to Thermal Head P 22 ...
Page 116: ...116 KX FT931LA B 13 Service Fixture Tools ...
Page 119: ...119 KX FT931LA B 14 2 Disassembly Procedurel 14 2 1 How to Remove the Operation Panel Block ...
Page 120: ...120 KX FT931LA B 14 2 2 How to Remove the Operation Board LCD and Platen Roller ...
Page 121: ...121 KX FT931LA B 14 2 3 How to Remove the Separation Holder and Document Feed Support ...
Page 122: ...122 KX FT931LA B 14 2 4 How to Remove the Image Sensor CIS and Feed Roller ...
Page 123: ...123 KX FT931LA B 14 2 5 How to Remove the Lock Lever and Thermal Head ...
Page 124: ...124 KX FT931LA B 14 2 6 How to Remove the Bottom Frame ...
Page 127: ...127 KX FT931LA B 14 2 10 Installation Position of the Lead Wires ...
Page 133: ...133 KX FT931LA B 15 2 3 Mechanical Movements in the Main Operations 15 2 3 1 Idle Status ...
Page 135: ...135 KX FT931LA B 15 2 3 4 Copying CROSS REFERENCE Sensor Section P 113 ...
Page 139: ...139 KX FT931LA B 16 1 4 Power Supply Board ...
Page 142: ...142 KX FT931LA B 16 3 Test Chart 16 3 1 ITU T No 1 Test Chart ...
Page 143: ...143 KX FT931LA B 16 3 2 ITU T No 2 Test Chart ...
Page 144: ...144 KX FT931LA B MEMO ...
Page 151: ...151 KX FT931LA B MEMO ...
Page 160: ...160 KX FT931LA B MEMO ...
Page 162: ...162 KX FT931LA B 20 1 2 Upper Cabinet Section ...
Page 163: ...163 KX FT931LA B 20 1 3 Lower Cabinet Section ...
Page 164: ...164 KX FT931LA B 20 1 4 Gear Block Section ...
Page 165: ...165 KX FT931LA B 20 1 5 Screws ...
Page 166: ...166 KX FT931LA B 20 1 6 Accessories and Packing Materials ...