10. Help
85
For Fax Advantage assistance, call 1-800-435-7329.
The handset stops working while being used.
L
Place the handset on the charger, and
disconnect the power cord to reset the unit.
Connect the power cord, and try again.
I cannot store an item in the navigator
directory.
L
You cannot store an item in the directory
while the handset is in the talk,
speakerphone, intercom or room monitor
mode, 2-way radio mode or in the remote
operation mode.
L
Do not pause for over 1 minute while storing.
While storing an item in the navigator
directory, the handset starts to ring.
L
To answer a call, press
{
TALK
}
or
{
SP-
PHONE
}
. Storing will be canceled. Store the
name and number again.
I cannot redial by pressing
{
PAUSE/REDIAL
}
.
L
If the last number dialed was more than 32
digits long, the number will not be redialed
correctly.
“
Recharge battery
” is displayed,
0688754
flashes or the handset beeps intermittently.
L
Charge the battery fully (page 20).
“
Charge for 15HRS
” and
68885
are
displayed and the handset does not work.
L
The battery has been discharged. Charge
the battery fully (page 20).
I charged the battery fully, but “
Recharge
battery
” is still displayed and/or
0688754
continues to flash, or “
Charge for 15HRS
”
and
68885
are displayed.
L
Clean the charge contacts and charge again
(page 20).
L
It is time to replace the battery (page 16).
I cannot receive documents by pressing
{*}{#}{
9
}
on the handset.
L
You must set the remote fax activation to ON
(feature #41 on page 71) beforehand.
L
Press
{*}{#}{
9
}
firmly.
L
The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper or clear the
jammed paper.
The handset display is blank.
L
Charge the battery fully (page 20).
I cannot make a call with the handset.
L
You cannot make a call when the handset is
in the remote operation mode. Exit the mode
by pressing
{
OFF
}
(page 64).
L
If the 2-way radio mode is ON, turn it OFF
(page 49).
I cannot make a call even if the line is free.
L
If more than one other user is using the
handsets and base unit, you may not be able
to make a call. Try again later.
I cannot have a conversation or listen to
messages using the headset.
L
Make sure that an optional headset is
connected properly (page 17).
L
If “
SP-phone
” or “
SP
” is displayed on the
handset, press
{
TALK
}
to switch to the
headset.
I cannot program items.
L
Programming is not possible while the
handset is being used.
L
Do not pause for over 1 minute while
programming.
L
Move closer to the base unit.
L {v}
,
{e}
,
{<}
or
{>}
may have been
pressed when you picked up the handset.
Press
{
OFF
}
and try again.
L
If more than three other users are using the
handsets, you may not be able to program.
Try again later.
L
If the 2-way radio mode is ON, turn it OFF
(page 49).
I cannot register a handset to the base unit.
L
Charge the battery fully (page 20).
L
The maximum number of handsets have
already been registered to the base unit.
L
Although you may be using fewer than 8
handsets with your base unit, if you have
registered one of the handsets to another
base unit, your base unit still contains the
registration of that handset until it is erased
from your base unit. Erase the handset
registration from this unit as follows:
1.
Press
{
MENU
}
.
2.
Press
{
MUTE
}
.
3.
Press
{
SET
}
.
4.
Enter
{
3
}{
3
}{
5
}
.
5.
Press
{
SET
}
.
6.
Enter that handset number (
{
1
}
to
{
8
}
).
7.
Press
{
SET
}
.
0519_FPG381.book Page 85 Monday, May 19, 2003 6:46 PM
