74
Operations
The other party complains they only hear
a fax tone and cannot talk.
●
FAX ONLY mode is set. Tell the other
party the number is only used for faxes.
●
Change the receiving mode:
– KX-FP151: TEL mode (p. 38) or
TEL/FAX mode (p. 40).
– KX-FP155: TAD/FAX mode (p. 48), TEL
mode (p. 38) or TEL/FAX mode (p. 40).
The
RS
button does not
function properly.
●
If this button is pressed during dialling, a
pause will be inserted. If pressed
immediately after a dial tone is obtained,
the last number dialled will be redialled.
The receiving mode does not function
properly.
●
TEL/FAX mode is set (p. 40, 41).
During programming, I cannot enter the
code, ID number or password (KX-FP155
only).
●
All or part of the numbers are the same.
Change the number: feature #11 (p. 63),
#41 (p. 65), #51 and #52 (p. 67).
The ink film runs out quickly.
●
The HELP printing function, copy function,
and reports also use ink film.
The unit beeps.
●
Recording paper or ink film has run out.
Press
{
to stop the beeps and
install paper/ink film.
The speakerphone is not working
(KX-FP155 only).
●
Use the speakerphone in a quiet room.
●
If you have difficulty hearing the other
party, adjust the volume using
+
or
-
.
Fax – sending
I cannot send documents.
●
The telephone line cord is connected to
the “EXT” jack on the unit. Connect to the
“LINE” jack (p. 16) (KX-FP151 only).
●
The other party’s fax machine is busy or
has run out of recording paper. Try again.
●
The other party’s machine is not a
facsimile. Check with the other party.
●
The other party’s fax machine rings too
many times. Send the fax manually
(p. 30).
The other party complains that letters on
their received document are distorted or
not clear.
●
If your line has special telephone services
such as call waiting, the service may have
been activated during fax transmission.
Connect the unit to a line that does not
have these services.
●
The extension telephone on the same line
is off the hook. Hang up the extension
telephone and try again.
●
Try copying the document. If the copied
image is clear, there may be something
wrong with the other party’s machine.
The other party complains that dirty
patterns or black lines appear on their
received document.
●
The glass or rollers are dirty. Clean them
(p. 79).
I cannot send a fax overseas.
●
Use the overseas transmission mode of
feature #23 (p. 64).
●
Add two pauses at the end of the
telephone number or dial manually.
Fax – receiving
I cannot receive documents.
●
The telephone line cord is connected to
the “EXT” jack on the unit. Connect to the
“LINE” jack (p. 16) (KX-FP151 only).
I cannot receive documents automatically.
●
The receiving mode is set to TEL mode.
Set the receiving mode:
– KX-FP151: FAX ONLY mode (p. 39) or
TEL/FAX mode (p. 40).
– KX-FP155: TAD/FAX mode (p. 48), FAX
ONLY mode (p. 39) or TEL/FAX mode
(p. 40).
●
The time taken to answer the call is too
long. Decrease the number of rings:
feature #06 (p. 62), #30 (p. 65) and #78
(p. 70).
●
The greeting message is too long. Shorten
the message (p. 49) (KX-FP155 only).
(continued)
General (cont.)
(continued)
KX-FP151/155(E)(071-076) 01.12.19 10:05 AM Page 74
