7 TROUBLESHOOTING GUIDE
7.1. TROUBLESHOOTING SUMMARY
7.1.1. TROUBLESHOOTING
After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following
precautions.
7.1.2. PRECAUTIONS
1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the
specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.
2. Before troubleshooting, first check that the connectors and cables are connected correctly (not loose).
If the problem occurs randomly, check it very carefully.
3. When connecting the AC power cord with the unit and checking the operation, exercise utmost care when handling electric
parts in order to avoid electric shocks and short-circuits.
4. After troubleshooting, double check that you have not forgotten any connectors, left any loose screws, etc.
5. Always test to verify that the unit is working normally.
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KX-FC971CX-S / KX-FGA521CX-S
Summary of Contents for KX-FC971CX-S
Page 29: ...6 2 BASE UNIT 6 2 1 HOW TO REMOVE THE PAPER STACKER 29 KX FC971CX S KX FGA521CX S ...
Page 30: ...6 2 2 HOW TO REMOVE THE OPERATION PANEL BLOCK 30 KX FC971CX S KX FGA521CX S ...
Page 33: ...6 2 5 HOW TO REMOVE THE IMAGE SENSOR CIS AND FEED ROLLER 33 KX FC971CX S KX FGA521CX S ...
Page 34: ...6 2 6 HOW TO REMOVE THE ANTENNA AND CUTTER UNIT 34 KX FC971CX S KX FGA521CX S ...
Page 35: ...6 2 7 HOW TO REMOVE THE LOCK LEVER AND THERMAL HEAD 35 KX FC971CX S KX FGA521CX S ...
Page 36: ...6 2 8 HOW TO REMOVE THE BOTTOM FRAME 36 KX FC971CX S KX FGA521CX S ...
Page 39: ...6 2 12 INSTALLATION POSITION OF THE LEAD WIRES 39 KX FC971CX S KX FGA521CX S ...
Page 41: ...41 KX FC971CX S KX FGA521CX S ...
Page 42: ...42 KX FC971CX S KX FGA521CX S ...
Page 43: ...6 3 2 HOW TO REMOVE THE CORDLESS HANDSET BOARD 43 KX FC971CX S KX FGA521CX S ...
Page 69: ...CROSS REFERENCE DISASSEMBLY INSTRUCTIONS P 27 69 KX FC971CX S KX FGA521CX S ...
Page 80: ...80 KX FC971CX S KX FGA521CX S ...
Page 81: ...CROSS REFERENCE TEST FUNCTIONS P 50 81 KX FC971CX S KX FGA521CX S ...
Page 82: ...CROSS REFERENCE TEST FUNCTIONS P 50 82 KX FC971CX S KX FGA521CX S ...
Page 83: ...CROSS REFERENCE TEST FUNCTIONS P 50 83 KX FC971CX S KX FGA521CX S ...
Page 84: ...CROSS REFERENCE TEST FUNCTIONS P 50 84 KX FC971CX S KX FGA521CX S ...
Page 85: ...85 KX FC971CX S KX FGA521CX S ...
Page 86: ...86 KX FC971CX S KX FGA521CX S ...
Page 87: ...CROSS REFERENCE TEST FUNCTIONS P 50 87 KX FC971CX S KX FGA521CX S ...
Page 91: ...91 KX FC971CX S KX FGA521CX S ...
Page 98: ...7 7 6 3 NG Example 98 KX FC971CX S KX FGA521CX S ...
Page 102: ...7 7 8 2 Troubleshooting Flow Chart 102 KX FC971CX S KX FGA521CX S ...
Page 107: ...7 7 12 THERMAL HEAD SECTION Refer to THERMAL HEAD P 138 107 KX FC971CX S KX FGA521CX S ...
Page 126: ...8 CIRCUIT OPERATIONS 8 1 CONNECTION DIAGRAM 126 KX FC971CX S KX FGA521CX S ...
Page 128: ...Supplies 5V 8V and 24V to the unit 128 KX FC971CX S KX FGA521CX S ...
Page 137: ...8 4 2 BLOCK DIAGRAM 137 KX FC971CX S KX FGA521CX S ...
Page 139: ...139 KX FC971CX S KX FGA521CX S ...
Page 146: ...8 4 6 3 2 SCANNING CROSS REFERENCE SENSOR SECTION P 105 146 KX FC971CX S KX FGA521CX S ...
Page 147: ...8 4 6 3 3 PRINTING Note See SENSORS AND SWITCHES P 149 147 KX FC971CX S KX FGA521CX S ...
Page 148: ...8 4 6 3 4 COPYING CROSS REFERENCE SENSOR SECTION P 105 148 KX FC971CX S KX FGA521CX S ...
Page 162: ...162 KX FC971CX S KX FGA521CX S ...
Page 181: ...9 3 TEST CHART 9 3 1 ITU T No 1 TEST CHART 181 KX FC971CX S KX FGA521CX S ...
Page 182: ...9 3 2 ITU T No 2 TEST CHART 182 KX FC971CX S KX FGA521CX S ...
Page 183: ...10 FIXTURES AND TOOLS 183 KX FC971CX S KX FGA521CX S ...
Page 185: ...11 2 UPPER CABINET SECTION 185 KX FC971CX S KX FGA521CX S ...
Page 186: ...11 3 LOWER CABINET SECTION 186 KX FC971CX S KX FGA521CX S ...
Page 187: ...11 4 MOTOR SECTION 187 KX FC971CX S KX FGA521CX S ...
Page 188: ...11 5 CORDLESS HANDSET SECTION 188 KX FC971CX S KX FGA521CX S ...
Page 189: ...11 6 CHARGER UNIT SECTION 189 KX FC971CX S KX FGA521CX S ...
Page 190: ...11 7 ACTUAL SIZE OF SCREWS 190 KX FC971CX S KX FGA521CX S ...
Page 191: ...12 ACCESSORIES AND PACKING MATERIALS 191 KX FC971CX S KX FGA521CX S ...
Page 192: ...13 ACCESSORIES AND PACKING MATERIALS 13 1 KX FGA521CX 192 KX FC971CX S KX FGA521CX S ...
Page 217: ...17 4 POWER SUPPLY BOARD IC101 KX FC971CX S POWER SUPPLY BOARD KX FC971CX S KX FGA521CX S 217 ...