8.2 Error Messages
Error codes corresponding to the scanner status are displayed on the LCD. Also, when the scanner is
connected to a computer, simple messages are displayed on the LCD. For details about the error codes and
messages, check in User Utility.
Error Code
Cause
Remedy
U11
The paper has jammed in the feed
tray area.
Open the ADF door, and remove the
paper.
The sensors are dirty.
Clean the sensors.
U12
U13
U14
U16
A paper jam has occurred in the unit.
Open the ADF door, and remove the
paper.
The sensors are dirty.
Clean the sensors.
U18
Paper has been left in the scanner.
Open the ADF door, and remove all the
paper left inside.
The sensors are dirty.
Clean the sensors.
U23
A double-feed error has occurred.
Open the ADF door, and remove the
jammed paper.
U30
The ADF door is open.
Close the ADF door.
U32
The Imprinter door is open.
Close the Imprinter door.
Fxx
A system error has occurred.
Contact your dealer.
8.2 Error Messages
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