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Panasonic KV-S1037X, Operating Manual

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Panasonic KV-S1037X Operating Manual Download Page 99

10.9  Firmware Update

Update the firmware of the scanner displaying the Configuration Web. Download the "Firmware Update
Tool" from the following website.

•

https://panasonic.net/cns/pcc/support/scanner/s1037x/fwup.html

 

1.

Launch Configuration Web.

•

For details, refer to "7.1 Launch Configuration Web" (page 62).

2.

Open the [Administrator] tab.

3.

Click [Firmware Update].

4.

Click [Browse] under "File", and follow the instructions on screen to select the downloaded file.

5.

Click [Submit].

6.

Follow the instructions on the screen to complete the firmware update.

10.9 Firmware Update

99

Summary of Contents for KV-S1037X

Page 1: ...n information on operating the scanner Before reading these instructions please read the Quick Installation Guide enclosed with this unit Keep all documentation in a safe place for future reference Current model availability depends on your country area Please contact your dealer ...

Page 2: ...ered in the U S and other countries All other trademarks identified herein are the property of their respective owners About the Descriptions in This Manual Windows refers to the Microsoft Windows operating system hereafter Windows Windows Vista refers to the Microsoft Windows Vista operating system hereafter Windows Vista The screen shots used in this manual may differ from the screens displayed ...

Page 3: ...ge Capture Plus is a Panasonic original application for configuring advanced scanning settings 2 Presto PageManager 9 is an application for scanning sharing and organizing documents The edition of Presto PageManager 9 included with this unit is different to the commercially available one 3 Panasonic does not provide technical support customer service for Presto PageManager 9 and Presto BizCard 6 P...

Page 4: ... 11 Mozilla Firefox latest version Google Chrome latest version Note For details about the system requirements refer to Read me first in the Software Manual DVD ROM The scanning speed differs depending on the host computer s operating environment or the application used Due to the slower speed of USB 1 1 it is recommended to use a USB 2 0 USB 3 0 USB 3 1 USB 3 2 interface The unit is not guarantee...

Page 5: ... BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above...

Page 6: ...ights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met...

Page 7: ...s thttpd software developed by ACMELabs and uses it based on the following license conditions Copyright 1995 1998 1999 2000 by Jef Poskanzer jef acme com All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of c...

Page 8: ...nual and Help Installed 25 4 3 1 To view the Operating Manual 25 4 3 2 To view the help 25 5 Operation Panel 26 5 1 About LED 27 6 Operation 28 6 1 Basic Operations 28 6 1 1 Turning ON OFF the unit s power 28 6 1 2 Returning from sleep mode 28 6 1 3 Setting the feed tray 29 6 1 4 Setting the exit tray 30 6 1 5 Opening Closing the ADF door 31 6 1 6 Changing the Scanner Connected over LAN 32 6 2 Pre...

Page 9: ... 6 Administrator tab 71 8 Clearing Paper Jams 74 9 Care and Maintenance 75 9 1 Cleaning the Outside of the Scanner 75 9 2 Cleaning the Inside of the Scanner 76 9 2 1 Cleaning the scanning glasses and reference area 77 9 2 2 Cleaning the Double Feed Detectors 77 9 2 3 Cleaning the Rollers 78 9 2 4 Cleaning Mode 81 9 3 Replacing the Rollers 82 10 Appendix 87 10 1 Available Functions When Scanning 87...

Page 10: ...10 13 Uninstalling the Software 107 10 14 Repacking Instructions 108 10 15 Specifications 110 Table of Contents 10 ...

Page 11: ...in paper of various thicknesses Double Feed Skip DFS Function If the scanning process stops because documents such as envelopes or receipts attached to documents are being detected as double fed the double feed skip DFS function can be used to resume scanning Card Scanning A maximum of 3 cards can be loaded on the feed tray Mixed Batch Card Guide A mixed batch card guide is available for scanning ...

Page 12: ...machine near a supervised area to prevent illegal duplication from being made Installation Do not place the unit in direct sunlight in a cold draft or near heating apparatus Do not place the unit near apparatus which generate electronic or magnetic noise Protect the unit from static electricity Do not move the unit immediately from a cold place to a warm place It may cause condensation which may d...

Page 13: ...g paper please refer to the Safety Data Sheet SDS Please ask your Panasonic sales company about obtaining the Safety Data Sheet If the bag is left opened for a long period of time before using it the alcohol will evaporate Please use the roller cleaning paper immediately after opening the bag To purchase the roller cleaning paper KV SS03 please contact your dealer or call our Supplies and Accessor...

Page 14: ... connected to a network it is the responsibility of the user to connect it to a network that implements appropriate security measures Any damages due to leakage of your information 2 3 1 Management of setting information The management of setting information such as network configurations passwords e mail addresses etc is the responsibility of the user Keep a copy of all important data If you have...

Page 15: ...ustment page 89 when performing shading adjustment Guidance sticker The number of guidance sticker may vary depending on the country area Please use whichever is appropriate for the country area Correction sticker When the information written on the guidance sticker page 17 has been changed you can attach a new sticker with the changed information Note It is highly recommended to keep the original...

Page 16: ...lus Add in 10 license KV SS093 1 Required to installing OCREngine for Image Capture Plus on 2 or more PCs For 10 license Image Capture Plus Zonal OCR Add in 1 license KV SS095 1 Extend the maximum number of fields for zone OCR in Image Capture Plus from 3 to 10 For 1 license Image Capture Plus Zonal OCR Add in 10 license KV SS096 1 Extend the maximum number of fields for zone OCR in Image Capture ...

Page 17: ...erly when scanning thin paper page 41 Operation panel For details refer to 5 Operation Panel page 26 LED Red LED Green LED Green Shows the unit s status For details see 5 1 About LED page 27 Guidance sticker You can write the information registered on the single touch scan button here Mixed batch card guide When the unit is shipped this is pre installed and fixed to the unit For details see 6 3 2 ...

Page 18: ... Power cord AC adaptor Wireless LAN ON OFF switch You can turn the wireless LAN function on and off While the wireless LAN ON OFF switch is on the wired LAN function is not available Turn the unit s power off and then on again page 28 after switching USB cable Connect the USB cable to the scanner and the other end of the USB cable to the computer LAN cable not supplied To assure continued emission...

Page 19: ...cold place to a warm place It may cause condensation which may damage the unit Using the unit immediately will cause the document scanning to be imperfect To avoid this clean the inside rollers with a dry and soft cloth leave the unit in a warm place for 1 or 2 hours and then use the unit after you make sure that the inside of the unit has dried Do not place the unit in extremely high temperature ...

Page 20: ...install the software after disconnecting the unit from your computer 1 Check that the unit has been turned OFF If the power is on turn off the unit s power page 28 2 Insert the Software Manual DVD ROM into the CD DVD drive on your computer If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double click CDRun exe in the Software Manual DVD ROM When the mode...

Page 21: ...screen and complete the installation Select Wired LAN as the connection method for the scanner Restart your computer if you are prompted to do so If multiple scanners are displayed select the scanner with the same MAC address as the unit You can find the MAC address on the rear of the unit When using a DHCP server Select Automatic Configuration DHCP for the IP address If the unit cannot connect to...

Page 22: ...ete the installation Select Wireless LAN as the connection method for the scanner Restart your computer if you are prompted to do so If multiple scanners are displayed select the scanner with the same MAC address as the unit You can find the MAC address on the rear of the unit When connecting the unit to a wireless network using Wi Fi Protected Setup WPS Select Configure using Wi Fi Protected Setu...

Page 23: ... page 23 5 Enter the SSID and network key in your computer You can find the SSID on the rear of the unit The network key is the same as the SSID You can change the network key in Network Setting Tool page 91 For details operation of your computer refer to the manual of your computer Note This mode does not require additional access points e g a router Devices directly connected to the scanner cann...

Page 24: ...ess and hold the Skip button for 2 seconds or more ii Press the single touch scan button 1 Perform this step within 1 minute of performing step 3 The LED Green blinks while connecting When the connection is complete the LED Green stops blinking and turns on Note After switching the LAN mode connection with paired computers may be interrupted To re establish connectivity with existing PC s over the...

Page 25: ...ows 10 select the Panasonic Document Scanner section on the Apps screen For Presto PageManager 9 1 Select All Programs NewSoft Presto PageManager 9 XX 1 Presto PageManager User s Manual For Presto BizCard 6 1 Select All Programs NewSoft Presto BizCard 6 1 Presto BizCard User s Manual 1 X XX and the number that follows a program name are the software version When you upgrade the software the number...

Page 26: ...l continue after the document is scanned Single touch scan button 1 to 3 You can register a job to each button For details about registering jobs see 6 4 Using Push Scan page 49 Start Stop button If you set Wait Key for Manual Feed Mode in your application software pushing this button starts scanning For details about Manual Feed Mode refer to the Image Capture Plus TWAIN or ISIS help During scann...

Page 27: ...he scanner will be turn off automatically Press the power button of the scanner to turn it on You can enable disable the power off feature and change the time until the scanner turns off in User Utility or Configuration Web page 66 2 If no operation is performed for 15 minutes or longer the scanner will enter sleep mode automatically to conserve energy Press the Start Stop button on the scanner s ...

Page 28: ...e unit s power 1 Press the power button The LED Green will flash and then turn on Turning OFF the unit s power 1 Press and hold the power button for 1 second or more to turn the unit off 6 1 2 Returning from sleep mode 1 Press the Start Stop button on the operation panel 6 Operation 28 ...

Page 29: ... 1 Open the feed tray 2 Pull out the feed extension tray Note If the length of the document is short e g a card or a business card you may be able to scan the document without opening the feed tray 6 1 3 Setting the feed tray 29 ...

Page 30: ...6 1 4 Setting the exit tray Set the exit tray depending on the documents 1 Pull out the exit tray 2 Open the exit extension tray 1 3 Open the exit extension tray 2 6 1 4 Setting the exit tray 30 ...

Page 31: ... open button and open the ADF door 1 2 Note If you are using the unit with the feed tray closed open the feed tray before opening the ADF door Closing the ADF door 1 Push both sides of the ADF door down slowly until it clicks into place 6 1 5 Opening Closing the ADF door 31 ...

Page 32: ...r Connected over LAN You can change which scanner to use with the LAN Connection 1 Start the Network Scanner Select Tool 2 Select the check box of the scanner you use 3 Click OK 6 1 6 Changing the Scanner Connected over LAN 32 ...

Page 33: ...atible Paper Paper size Width Length The compatible paper sizes for this unit are as follows Width 48 mm 216 mm 1 9 in 8 5 in Length When feeding one sheet 54 mm unlimited 2 1 in unlimited 1 When feeding multiple sheets 54 mm 356 mm 2 1 in 14 in 1 Using Long Paper you can scan long documents by splitting them into smaller parts For details about Long Paper refer to the Image Capture Plus TWAIN or ...

Page 34: ... for papers exceeding the legal size length Curl and Folding Documents must also meet the following conditions Curl Feeding direction Less than 5 mm 0 2 in Folding Less than 5 mm 0 2 in Feeding direction Mixed documents Documents must also meet the following conditions Width Same width Length 1 The length of the longest sheet is at most 2 times that of the shortest sheet Thickness The thickness of...

Page 35: ...ay Additionally the embossing on each card must not get entangled with others Use the landscape orientation when scanning an embossed card If the scanning fails place the card upside down and then try again Use the mixed batch card guide page 45 when scanning mixed media cards and papers at the same time 6 2 1 3 Compatible Passport The compatible passport types for this unit are as follows Use the...

Page 36: ...er sheet page 42 Depending on the following conditions the image processing function may not work properly Scan beforehand to confirm the scanned image operating environment temperature humidity etc condition of carrier sheet or documents dirt scratches etc If the rollers are dirty the scanned image will be stretched or distorted In such cases clean the rollers If vertical streaks appear on the sc...

Page 37: ...aper or photographs are susceptible to damage such as scratching Scanning the following kinds of documents may contaminate the inside of the scanner or adversely influence the lifetime of the rollers When scanning the following kinds of documents clean the inside of the scanner frequently Documents with toner or graphite pencil powder Documents treated chemically or containing impurities Do not sc...

Page 38: ...Image Capture Plus TWAIN or ISIS help When scanning important documents confirm that the number of scanned images matches the number of pages in the feed tray Also check the condition of the scanned documents 6 2 1 7 Notes about Double Feed Detection This unit uses an ultrasonic sensor to detect double feeding where two or more sheets of a document are fed at the same time Double feeding cannot be...

Page 39: ... Documents that have been stapled together or stacked together as in a file folder will need to be separated Fan the stack of documents to separate all the edges Hold both ends and bend the documents as shown in the illustration To flatten the documents hold firmly and pull them apart as shown in the illustration 1 2 3 Repeat these steps as necessary 6 2 2 Loading documents 39 ...

Page 40: ... edges are aligned slantwise as shown in the illustration 1 2 5 Place the documents on the feed tray with the side to be scanned facing down Set the leading edge of documents as shown in the illustration Insert the documents slowly until they stop 1 6 2 2 Loading documents 40 ...

Page 41: ... may not be fed properly due to curls in the paper In that case press the front part of the exit support to use the exit support 1 Notice Be sure to use the exit support in the position as shown in the illustration It may detach from the unit if you try to pull it up more 6 Adjust the document guides to the size of the documents to be scanned 1 6 2 2 Loading documents 41 ...

Page 42: ...to manual feeding i Open the ADF door page 31 ii Pull the manual feed selector in the direction indicated by the arrow iii Close the ADF door page 31 2 Set the feed tray page 29 and exit tray page 30 3 Place the carrier sheet on the feed tray with the surface to be scanned facing UP as shown in the illustration Adjust the document guides to the size of the carrier sheet to be scanned 2 1 6 2 2 Loa...

Page 43: ...4 Insert the carrier sheet until it stops as shown in the illustration 1 Note Make sure to insert the carrier sheet until it comes into contact with the paper feed roller 6 2 2 Loading documents 43 ...

Page 44: ...ocuments after they have been scanned 6 3 1 Using Manual feeding You can select Manual feeding with the Manual Feed Selector When using manual feeding the documents are scanned without separation Place the documents on the feed tray one by one Manual feeding is recommended to scan important documents or bound documents Automatic feeding is recommended for normal use 1 Open the ADF door page 31 2 P...

Page 45: ... a safe place 6 3 2 1 Removing the mixed batch card guide With your fingers slightly open the fins on both sides of the mixed batch card guide and then keeping it open remove the guide 6 3 2 2 Installing the mixed batch card guide Insert the tabs on the mixed batch card guide into the holes near the paper slot Note If the guide is difficult to insert into the holes slightly spread both sides of th...

Page 46: ...049 in Set the card in landscape orientation A maximum of 3 cards can be set in the mixed batch card guide Ensure that the embossed portions of cards do not stick together If acceptable results cannot be obtained try changing the scanning orientation or reversing the scan face of the card and then perform scanning again Note When using the mixed batch card guide the document guides cannot be adjus...

Page 47: ...l sheets from the included DVD ROM B S i m p l e x A Documents Control sheet Code Documents Control sheet functions Simplex Duplex Binary 256 level gray Color Dynamic Threshold Dither Error diffusion Function 1 9 Separation Sheet For details about control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help For details about separation sheets refer to Detect Separation...

Page 48: ...mage Capture Plus TWAIN or ISIS help Printing control sheets Note In order to print control sheets Acrobat Reader must be installed on your computer Refer to the instruction manual for your printer for details about changing print settings 1 Insert the included DVD ROM into the CD DVD drive on your computer The setup window will appear Note If the AutoPlay dialog box is displayed select CDRun exe ...

Page 49: ...r to the Presto PageManager User s Manual For details about the available functions for image processing refer to 10 1 Available Functions When Scanning page 87 USB mode USB This mode pushes the scanned data to a computer connected via USB Both the scanner and application on your computer process the image When the scanner is connected via only USB you can also scan documents by simply placing the...

Page 50: ...ng the scanner with simple AP mode Note The file names of images pushed by Preset Scan mode are as follows For details refer to 6 4 2 Output File page 51 Destination File name Shared folder Prefix S Sequence ID 5 character FTP Prefix F Sequence ID 5 character E mail Prefix M Sequence ID 5 character You can change the Prefix in the File Name page 60 6 4 1 Outline of Push Scan 50 ...

Page 51: ...rom unexpectedly being overwritten 2 Up to 31 characters if Location is selected Up to 78 characters if Combination is selected Prefix Type of prefix Number of characters Contents Host Name 3 to 15 Set the value of Network Setting in IP Configuration page 69 Date and Time 14 The format set in Date Time page 67 YYYYMMDDhhmmss MMDDYYYYhhmmss DDMMYYYYhhmmss User defined Field 1 to 15 Set the value of...

Page 52: ...ID The Sequence ID is a 5 digit ID managed for each output destination One is added upon each scan and after 99999 it returns to 00001 The sequence ID can be cleared by 10 10 Factory Reset page 100 Image File Limits Output to File size number of pages Remarks Email Up to 5 MB in total or 999 pages E mail size can be set up to 20 MB For details refer to SMTP page 70 Shared Folder FTP Up to 256 MB i...

Page 53: ...uments are left in Document List 3 On the Scan Setting menu click Job Setting List 4 Click Add and specify the settings 5 Click Save Setting to save the settings Registering Scan Button Setting in Image Capture Plus 1 Press a desired single touch scan button for more than 2 seconds The Application Settings dialog box appears If it does not appear set the Type for the desired single touch scan butt...

Page 54: ...age Capture Plus Select Image Capture Plus Standard as the application mode 2 On the Scan Setting menu enable Job Scan Mode Note You cannot enable Job Scan Mode when any documents are left in Document List 3 On the Scan Setting menu click Job Setting List 4 Click Add and specify the settings 5 Click Save Setting to save the settings Registering Scan Button Setting to Image Capture Plus 1 Start Ima...

Page 55: ...e Job Scan Mode if any documents are left in Document List 3 On the Scan Setting menu click Job Setting List 4 Click Add and specify the settings The top 10 jobs in the Job Setting List are available for Network PC Mode 5 Click Save Setting to save the settings Registering the settings to single touch scan button 1 Launch Configuration Web page 62 2 Select the Scan tab and then click Single Touch ...

Page 56: ...3 Select the Network PC for Type of the desired single touch scan button 6 4 4 Preparation of Network PC mode 56 ...

Page 57: ...ct a job from the top 10 jobs in Job Setting List 5 Click Submit on PC List screen 6 Click Submit on Single Touch Scan screen 7 Press the Start Stop button to complete registering the settings Perform this step within 2 minutes of performing step 6 6 4 4 Preparation of Network PC mode 57 ...

Page 58: ...Scan 3 Select the Preset Scan for Type of the desired single touch scan button 4 Click Edit of Output Settings 5 Select Shared Folder FTP or Email for Output Method If you select Email you should configure SMTP settings from Server tab page 70 Email can be selected only for button 1 6 4 5 Preparation of Preset Scan mode 58 ...

Page 59: ...Authentication Method User up to 31 characters Password up to 31 characters Key 2 1 FTP FTPS Explicit and SFTP are supported When sending data over FTP there is a risk of leakage of account information etc 2 Refer to 10 5 SFTP Public Key Authentication page 93 Email Item Contents Email To 1 To 5 Subject Comment up to 15 characters 1 1 Email Subject is Host Name Type Code Sequence ID User defined s...

Page 60: ...File Name Sets the file name Host Name Date Time User defined Field 1 up to 15 characters Location up to 31 characters Combination up to 78 characters Item delimiter Underscore Hyphen Off User defined Field A user defined string to use as the file name 1 up to 15 characters Data Transfer Notification Sets the notification function Off Email which indicates that the push scan process is complete Of...

Page 61: ... Confirm Output Path refer to 7 3 3 Scan tab page 68 3 Confirm which button you pressed Single Touch Scan Button 1 The LED Green blinking Single Touch Scan Button 2 The LED Green blinking Fast 2 times consecutively Single Touch Scan Button 3 The LED Green blinking Fast 3 times consecutively 4 Press the Start Stop button to start scanning If you cancel the scanning press the Skip button Note for sc...

Page 62: ...canner Select Tool 2 Select the desired scanner Note Select the check box of the scanner you use for pull scan 3 Click Configuration Web The web browser will launch Notice When Initial Settings screen is displayed set the language and or date and time following the instructions on the screen To use Configuration Web except for the Information tab User Name and Password are necessary Set User Name ...

Page 63: ...ter the following characters in Configuration Web Lowercase alphabet a to z Uppercase alphabet A to Z Digits 0 1 2 3 4 5 6 7 8 9 Symbol _ Note Double byte character can be used in shared folder paths The following symbols cannot be used in folder paths Shared Folder FTP Refer to Available characters for User defined Field page 52 for the list of valid characters that can be entered in User defined...

Page 64: ...nts of Configuration Web 7 3 1 Information tab Display basic status and information of the unit Scanner Clicking Click for CXX Error Details will display the FAQ site Network 7 3 Contents of Configuration Web 64 ...

Page 65: ...Wireless To select Wireless turn on the wireless LAN ON OFF switch page 18 7 3 1 Information tab 65 ...

Page 66: ...ttings Roller Replacement Notification Glass Cleaning Notification Date Format Select a date format from MMDDYYYY DDMMYYYY or YYYYMMDD Time Format 1 Select a time format from 12H or 24H Prefix Removal Email Subject Enable On or disable Off the settings Off Email Subject is Host Name Type Code Sequence ID User defined subject On Email Subject is User defined subject In the case of an SMTP server te...

Page 67: ...ollers Clear after replacing the rollers Clean Roller Timing You can change the number of documents scanned before the Roller Cleaning Notification occurs if necessary Replace Roller Timing You can change the number of documents scanned before the Roller Replacement Notification occurs if necessary Date Time Item Contents Date and time setting If Use the PC clock is selected the scanner will get t...

Page 68: ...ou can confirm which button you pressed before scanning starts We recommend that this feature is set to on to prevent wrong transmission when using Network PC mode or Preset Scan mode Management You can reset the all settings Select the check box of Reset All and then click Reset Key List Configure the key list For details refer to 10 5 SFTP Public Key Authentication page 93 Scan Log You can confi...

Page 69: ...e entered in Host Name 2 You can input a location note Refer to Available characters for Location page 63 for the list of valid characters that can be entered in Location 3 These items are available when using this unit with wired LAN or the station mode of wireless LAN Bonjour Item Contents Service Enable On or disable Off the service Service Name Bonjour service name of the scanner up to 63 char...

Page 70: ...aracters SMTP Password up to 31 characters POP Server Domain Name up to 63 characters POP Port Number POP User Name up to 63 characters POP Password up to 31 characters 1 SMTP AUTH POP Before SMTP Note These items are available when using this unit with wired LAN or the station mode of wireless LAN Click Test to test whether a connection to the SMTP server is possible The test results are displaye...

Page 71: ...up Scan to Shared Folder Information Notification Item Contents SMTP Settings Set the SMTP for notification e mail Information Notification Enable On or disable Off the feature No 1 No 2 No 3 You can set three addresses to send the notifications to about Roller Replacement Roller Cleaning and System Error Information The last date and time of successful communication from the scanner is displayed ...

Page 72: ...Contents User Name Set the user name up to 15 characters Password Set the password Notice Password should meet the following conditions Use 8 to 16 characters Use characters from at least 3 of the following categories Lowercase alphabet a to z Uppercase alphabet A to Z Digits 0 1 2 3 4 5 6 7 8 9 Symbol _ Do not use a password that can easily be guessed The password should be unique Do not use the ...

Page 73: ...aying the Configuration Web For details refer to 10 9 Firmware Update page 99 Factory Reset Reset the scanner displaying the Configuration Web to the factory setting For details refer to 10 10 Factory Reset page 100 7 3 6 Administrator tab 73 ...

Page 74: ... door page 31 3 Remove the jammed document If the document is jammed in the feed tray area pull it backwards as shown in the illustration If the document is jammed in the exit area pull it forward as shown in the illustration 4 Close the ADF door page 31 Notice Close the ADF door after confirming that no documents remain inside the unit 8 Clearing Paper Jams 74 ...

Page 75: ...ommercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage Clean the scanner at least once a month 1 Turn OFF the unit s power page 28 2 Clean the outside of the scanner with a soft slightly damp cloth 9 Care and Maintenance 75 ...

Page 76: ...s and reference area when black or white lines appear on the scanned images Be careful not to damage any parts of the unit Do not use flammable aerosol cleaners Do not use commercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage 1 Turn OFF the unit s power page 28 2 Open the ADF door page 31 3 Clean the scanning glasses reference area doub...

Page 77: ... off any dirt on the scanning glass area and reference area If the dirt does not come off use a soft slightly damp cloth 1 2 9 2 2 Cleaning the Double Feed Detectors 1 Remove dust from the double feed detectors with a cotton swab 1 9 2 1 Cleaning the scanning glasses and reference area 77 ...

Page 78: ...arts of the unit 1 Open the paper feed roller cover 1 2 Use the roller cleaning paper to clean the paper feed roller When wiping off dirt from the roller surface hold the roller to prevent it from rotating Wipe the rollers from one end to the other in the direction of the arrow all the way around them as shown in the illustration 9 2 3 Cleaning the Rollers 78 ...

Page 79: ... Use the roller cleaning paper to clean the surface of the double feed prevention roller Wipe the rollers from one end to the other in the direction of the arrow all the way around them as shown in the illustration 5 Clean the conveyor rollers and exit rollers For details see 9 2 4 Cleaning Mode page 81 9 2 3 Cleaning the Rollers 79 ...

Page 80: ...er cleaning paper to clean the surface of the free rollers Wipe the rollers from one end to the other in the direction of the arrow all the way around them as shown in the illustration 1 9 2 3 Cleaning the Rollers 80 ...

Page 81: ...se the ADF door page 31 2 Turn ON the unit s power page 28 3 Enter Cleaning Mode When the scanner is connected via USB use User Utility to enter Cleaning Mode When the scanner is connected via LAN use Configuration Web to enter the Cleaning Mode page 67 4 Open the ADF door page 31 5 Clean the conveyor rollers and exit rollers i Use the Roller Cleaning Paper page 13 to wipe the rollers from one end...

Page 82: ...ent the actual life span of the rollers may be reduced You can check the number of sheets that have been scanned in User Utility or web browser Notice Be careful not to damage any parts of the unit 1 Turn OFF the unit s power page 28 2 Open the ADF door page 31 3 Push the manual feed selector in to automatic feeding 4 Remove the double feed prevention roller cover To prevent double feed prevention...

Page 83: ... 1 6 Take out the new double feed prevention roller in the optional roller exchange kit 7 Install the new double feed prevention roller into the metal holder with the longer groove facing to the right side rear view 9 3 Replacing the Rollers 83 ...

Page 84: ...ll the double feed prevention roller cover firmly 1 Notice Be sure to close the double feed prevention roller cover until it clicks into place 9 Open the paper feed roller cover 1 9 3 Replacing the Rollers 84 ...

Page 85: ...0 Remove the paper feed roller 1 11 Take out the new paper feed roller in the optional roller exchange kit 12 Install the new paper feed roller with the gear on the left side 9 3 Replacing the Rollers 85 ...

Page 86: ...r can rotate in the feeding direction 14 Close the ADF door page 31 15 Clear After Replace Roller Counter to 0 in Configuration Web page 67 or User Utility For details about User Utility refer to the User Utility help Note If misfeeding or double feeding occurs after cleaning or replacing the rollers the rollers may not be installed properly Confirm the installation conditions again 9 3 Replacing ...

Page 87: ...ailable Page Size Available Available Image Type Available Available 1 Resolution Available Available Dynamic Threshold Available Available Brightness Available Available Contrast Available Available Automatic Crop Available Available Deskew Available Available Rotate Available Available Blank Page Removal Available Available Noise Reduction Available Available Smooth Background Available Availabl...

Page 88: ...ilable White Level From Paper Available Automatic Separation Available Moire Reduction Available Double Exposure Available Color Matching Available Automatic Image Orientation Available 2 Page Separation Available Detect Dog ear Available Barcode Available Patchcode Available Auto Preview Available Auto Rescan Available Notification features Available Control Sheet Available Separation Sheet Avail...

Page 89: ...rs page 78 If you perform shading adjustment while these parts are dirty lines will appear on scanned images Shading adjustment procedure 1 Start User Utility 2 Click User Shading on the main menu and operate as the image display dictates Note For further details refer to section User Shading in the help for User Utility Notice If the shading adjustment has not been performed properly then lines m...

Page 90: ...ubnet mask If DHCP is enabled this will be set automatically and cannot be changed Default Gateway Set the default gateway If DHCP is enabled this will be set automatically and cannot be changed DNS Server 1 Set the primary DNS server If DHCP is enabled this will be set automatically and cannot be changed DNS Server 2 Set the secondary DNS server If DHCP is enabled this will be set automatically a...

Page 91: ...s LAN ON OFF switch is off turn on the switch page 18 2 Start Network Setting Tool 3 Select Wireless LAN Station mode as the connection method for the scanner Display the current settings 4 Click Date Time and then set the date and time OK 5 Click Change 6 Select the configuration method from the following and then configure the network settings follow the instructions on screen Search and Select ...

Page 92: ...canner icon and then display the Scan properties screen If you are using Windows Vista Control Panel Scanners and Cameras select the scanner icon and then click the properties button 2 Click the Events tab 3 Check that Scan Button Setting Tool is selected as the program to start for each event If an application other than Scan Button Setting Tool is selected change the application to Scan Button S...

Page 93: ...ist 4 Click the icon 5 Specify Name up to 15 characters and Type RSA 1024bit RSA 1536bit RSA 2048bit RSA 3072bit 6 Click Submit A private key and public key are created in the unit 7 Click Export and save the public key file with the browser Register the public key with the SFTP server Note To change the key delete the current key and create a new one Security can be strengthened by increasing the...

Page 94: ... 1 Launch Configuration Web For details refer to 7 1 Launch Configuration Web page 62 2 Open the Network tab 3 Click SSL TLS 4 In Create CRT Key click Edit You can not create a CRT key if Self signed Certificate or Security Certificate is enabled 5 Set CRT Key Length When using a server certificate the permissible key length depends on the certificate authority Please confirm beforehand 6 Click Su...

Page 95: ...lick Edit 5 Click Browse in File and specify the server certificate file following the on screen instructions Enabling SSL TLS 1 Launch Configuration Web For details refer to 7 1 Launch Configuration Web page 62 2 Open the Network tab 3 Click SSL TLS 4 In Setup click Edit 5 Set Service to On 6 Click Submit The scanner will restart automatically 10 6 1 Installing a server certificate 95 ...

Page 96: ...Certificate or Security Certificate is enabled 5 Click Submit Do not operate the browser until creation of the CRT key is complete While the CRT key is being created screen updates and network communication may be slow 6 Click Back 7 In Self signed Certificate click Edit 8 Click Submit 9 Click Back 10 In Setup click Edit 11 Set Service to On 12 Click Submit The scanner will restart automatically 1...

Page 97: ...en the Administrator tab 3 Click Import Export 4 In Mode select Export 5 Select the items you want to export 6 Input a password 0 to 16 characters for the file 7 Click Submit and save the file according to the browser To import the settings 1 Launch Configuration Web For details refer to 7 1 Launch Configuration Web page 62 2 Open the Administrator tab 3 Click Import Export 4 In Mode select Import...

Page 98: ...Launch Configuration Web page 62 2 Open the Administrator tab 3 Click Backup Restore 4 In Mode select Backup 5 Input a password 0 to 16 characters for the file 6 Click Submit and save the file according to the browser To restore the settings 1 Launch Configuration Web For details refer to 7 1 Launch Configuration Web page 62 2 Open the Administrator tab 3 Click Backup Restore 4 In Mode select Rest...

Page 99: ...c support scanner s1037x fwup html 1 Launch Configuration Web For details refer to 7 1 Launch Configuration Web page 62 2 Open the Administrator tab 3 Click Firmware Update 4 Click Browse under File and follow the instructions on screen to select the downloaded file 5 Click Submit 6 Follow the instructions on the screen to complete the firmware update 10 9 Firmware Update 99 ...

Page 100: ...d password using Factory Reset After Factory Reset configure the scanner again The following items are reset by Factory Reset Function page 66 1 Single Touch Scan page 68 Network page 69 Server page 70 Information Notification page 71 User Name Password page 72 1 System Counter is not reset Note Resetting the current language during a factory reset is optional For a USB connection 1 Connect the un...

Page 101: ...itch Do not connect the unit via a USB hub or USB switch There is a problem with the cable If you are using a USB cable be sure to use the included USB cable If you are using a LAN cable use a category 5 or enhanced category 5 cable or greater The network related settings are incorrect Check the network related settings page 90 The unit s power was turned off because no operations were performed f...

Page 102: ...ay Remove sheets until the sheets on the feed tray are under the limit mark on the document guide The double feed detectors are not adjusted properly Remove the documents and then turn off on the unit s power page 28 The documents are not fed one at a time but in bunches The scanning method is set to manual Select automatic scanning using the manual feed selector page 17 A double feed is detected ...

Page 103: ... not improve the scanning density perform shading adjustment page 89 The color of the scanned document is extremely different from the original document The settings of the computer monitor do not accurately reflect the color of the document Adjust the computer monitor settings Depending on the documents scanned the color of documents may not be scanned properly For example the color of a highligh...

Page 104: ...e scanner or wireless access point Keep the appliances that generate magnetic waves or other wireless LAN devices away from the scanner and your wireless access point The settings for your wireless access point are wrong Confirm the setting information of your wireless access point and then try configuration For details about the procedure refer to the documentation for your wireless access point ...

Page 105: ...is offline Check the LAN Connection C08 C09 The scanner cannot connect to the wireless access point Check the settings for your wireless access point Place the scanner and your wireless access point close together C10 The scanner cannot communicate with the computer Check the connection to the computer C20 The IP address of the server or the network configuration is incorrect Check the following c...

Page 106: ...ceeds the limit page 111 Reduce the number of documents or decrease the scanning resolution C81 The number of scanned pages exceeds the limit page 111 Reduce the number of documents Fxx A system error has occurred Turn the power off and then turn it on again page 28 If the problem is still not resolved turn off the power unplug the power cord and contact your dealer The following error codes relat...

Page 107: ...037X ISIS Driver MCD OCREngine Panasonic Document Scanner Device Driver Panasonic Document Scanner TWAIN Driver Panasonic Scanner Manuals Panasonic Scanner User Utility Presto BizCard 6 1 Presto PageManager 9 XX 1 Scan Button Setting Tool 3 Follow the instructions on the screen 1 X XX and the number that follows a program name are the software version When you upgrade the software the numbers abov...

Page 108: ...arge to repair the scanner Please use the original carton and all of the original packing materials The scanner should be handled in the correct horizontal position Required Materials Original scanner carton and packing materials Shipping tape and scissors 1 Turn the unit OFF page 28 2 Unplug the all cables from the unit 3 Close the feed tray and exit tray If the mixed batch card guide is not atta...

Page 109: ...4 Pack the scanner 3 4 6 2 1 5 AC adaptor USB cable Quick Installation Guide Shading paper Software Manual DVD ROM Mixed batch card guide Power cord 10 14 Repacking Instructions 109 ...

Page 110: ... feeding multiple sheets 54 mm 356 mm 2 1 in 14 in Thickness Paper 0 04 mm 0 5 mm 1 6 mils 19 7 mils Bound documents 3 0 mm 118 1 mils including carrier sheet Note 1 mil 0 001 in Weight 20 g m 413 g m 5 lb 110 lb Card 7 Format ISO format Size 85 6 mm 54 mm 3 4 in 2 1 in Thickness 0 76 mm 0 03 in Embossed card up to 1 24 mm 0 049 in Feed capacity 3 cards on the feed tray or on the mixed batch card ...

Page 111: ...nning a document larger than A5 size at resolutions over 600 dpi the scanning may fail due to insufficient memory 5 For details see 6 2 1 1 Compatible Paper page 33 6 Using Long Paper you can scan long documents by splitting them into smaller parts For details about Long Paper refer to the Image Capture Plus TWAIN or ISIS help 7 For details see 6 2 1 2 Compatible Card page 35 8 Use the carrier she...

Page 112: ... latest version Wireless LAN Communication standard IEEE802 11n g b Frequency range center frequency Channel KV S1037X U X ML 2 412 GHz 2 472 GHz 1 13ch KV S1037X B M 2 412 GHz 2 462 GHz 1 11ch Data transfer rate 4 IEEE802 11n 6 5 150 Mbps IEEE802 11g 6 54 Mbps IEEE802 11b 1 11 Mbps Access method Station mode Simple AP mode Security 5 WPA WPA2 PSK TKIP AES WPA WPA2 EAP EAP TLS EAP TTLS MSCHAPv2 PE...

Page 113: ...t and the wireless devices connected 5 Depending on the wireless router wireless access point used connections may not be possible between the unit and the wireless router When connecting with 802 11n select WPA PSK AES or WPA2 PSK AES for security Use WPA2 AES for security If WPA AES WPA TKIP or WPA2 TKIP must be used please set the access point key renewal interval for 2 minutes A difficult to p...

Page 114: ... Panasonic Corporation 2017 PNQX8596SA PD0917KU7031 ...

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