Panasonic i-Pro WV-SFN130PJ User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SFV130

WV-SFV110

WV-SFV130M

WV-SFV110M

WV-SFN130

WV-SFN130PJ

WV-SFN110

WV-SFN130

WV-SFV130

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for i-Pro WV-SFN130PJ

Page 1: ...V SFV130M WV SFV110M WV SFN130 WV SFN130PJ WV SFN110 WV SFN130 WV SFV130 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ... Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark...

Page 3: ...es For the password use two or more types of characters from alphabetic characters numbers and symbols IMPORTANT If you forgot the user name or password initializing the camera is required Initialization would erase all of the edited settings Please keep your User Name and Password in a safe place free from public view to ensure security For further information on initializing the camera refer to ...

Page 4: ...ation is On Follow the instructions on page 197 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the Act...

Page 5: ...card 32 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 32 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 35 8 About the network security 37 8 1 Equipped security functions 37 9 Display the setup menu from a PC 38 9 1 How to display the setup menu 38 9 2 How to operate the setup menu 40 9 3 About the setup menu window 42 10 Configure the basic ...

Page 6: ...05 13 2 1 Configure settings relating to image quality on alarm action 106 13 2 2 Configure settings relating to alarm E mail notifications 107 13 2 3 Configure settings relating to FTP transmissions of alarm images 108 13 2 4 Configure settings relating to recording to an SD memory card when an alarm occurs 109 13 2 5 Configure settings relating to TCP alarm notification when an alarm occurs 110 ...

Page 7: ... security certificate 155 16 5 How to configure the settings relating to DDNS 162 16 5 1 Configuration of the DDNS service Example of the Viewnetcam com service 163 16 5 2 When using the Viewnetcam com service 164 16 5 3 Procedure to register information for the Viewnetcam com service 165 16 5 4 Checking the information registered for the Viewnetcam com service 166 16 5 5 When using Dynamic DNS Up...

Page 8: ...ress http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy...

Page 9: ...tly accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmi...

Page 10: ...etters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 75 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the...

Page 11: ... in the main area will be displayed in 2048 x 1536 pixels 2 1600x1200 The letters 1600x1200 will turn green and images in the main area will be displayed in 1600 x 1200 pixels Aspect ratio of 16 9 1920x1080 The letters 1920x1080 will turn green and images in the main area will be displayed in 1920 x 1080 pixels Note Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3...

Page 12: ...n the Basic tab will be displayed page 44 Support button When this button is clicked the support site below will be displayed in a newly opened window This website contains technical information FAQ and other information https i pro com global en surveillance training support support Alarm occurrence indication button 3 This button will be displayed and will blink when an alarm has occurred When t...

Page 13: ...SD recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 51 Main area Images from the camera will be displayed in this area The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 45 In addition when being adjusted the status of brightness page 4...

Page 14: ...2 H 264 3 and H 264 4 images can be set as cropping images By matching the settings of the Compression and Stream Image capture size buttons on the Live page to the stream selected in Cropping on the Cropping tab cropping images will be displayed on the Cropping display of the Live page and the main area Cropping A You can crop areas that you want to monitor By setting multiple cropping areas up t...

Page 15: ...C A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Sequence display using the alarm action cropping function A B Operating Instructions 15 1 Monitor images on a PC ...

Page 16: ...m occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 122 16 Operating Instructions 1 Monitor images on a PC ...

Page 17: ...meras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available Fo...

Page 18: ...ellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 130 When Auto is selected for Language the screen is displayed in English If you want the screen to be displayed in Japanese or Chinese select Japanese or Chinese for Language page 44 1 Access to http IP address mobile 1 or http H...

Page 19: ...d enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched It is impossible to receive audio using a cellular phone Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 73 may sometimes solve this pr...

Page 20: ... is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http IP address colon port number cam 1 in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam 2 When HTTPS is selected for HTTPS Connection on the Advanced ...

Page 21: ... IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera via the Internet Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal ...

Page 22: ...y the Live page page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 54 4 Click the Stop button to stop saving im...

Page 23: ...tart button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 23 3 Record images on the SD memory card manually ...

Page 24: ... Live page at an alarm occurrence Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 51 of the Basic page and the Alarm tab of the Alarm page page 105 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm ...

Page 25: ...P alarm notification section of the Notification tab of the Alarm page page 118 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers with alarm notifications ...

Page 26: ...ed for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 139 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retra...

Page 27: ...age 54 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 139 alarm images will be retransmitted if there is an FTP transmission failure Therefore...

Page 28: ...ing period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page 28 Operating Instructions 6 Display the log list ...

Page 29: ...orded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual ...

Page 30: ...ed at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is selected for Time display format the alarm occurrence times are displ...

Page 31: ...a until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The following settings may be required Open Internet Explorer ...

Page 32: ... memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less The playback r...

Page 33: ...mber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button...

Page 34: ...will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 68 34 Operating Instruct...

Page 35: ...herefore images and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh interval of live images and playback may become slow Recorded audio is not played back when Off is selected for Audio mode on the Audio tab of the Image Audio page Audio is only p...

Page 36: ...ayed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule VMD Alarm by VMD alarm COM Alarm by command alarm AUD Alarm by audio detection alarm Browse Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 70 ...

Page 37: ...access to cameras using the HTTPS function page 148 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 38: ...y users whose access level is 1 Administrator Refer to page 125 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 38 Operating Instructions 9 Display the setup menu from a PC ...

Page 39: ...the OK button after entering the user name and the password The setup menu will be displayed Refer to page 42 for further information about this menu Operating Instructions 39 9 Display the setup menu from a PC ...

Page 40: ...f the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item 40 Operatin...

Page 41: ... below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 41 9 Display the setup menu from a PC ...

Page 42: ...nfigured on the Basic page page 44 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 72 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 102 42 Op...

Page 43: ...k page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 130 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to activate the VMD detection function page 168 Maintenance button Displ...

Page 44: ...ngs such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is sele...

Page 45: ... displayed as follows DD MM YYYY 01 04 2016 13 10 00 MM DD YYYY 04 01 2016 13 10 00 DD Mmm YYYY 01 Apr 2016 13 10 00 YYYY MM DD 2016 04 01 13 10 00 Mmm DD YYYY Apr 01 2016 13 10 00 Default Mmm DD YYYY NTP When NTP is clicked the Advanced tab of the Network page will be displayed page 141 Time zone Select a time zone corresponding to the location where the camera is in use Default GMT 09 00 Osaka S...

Page 46: ...reen Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The character string will be displayed in the lower center part of the screen Upper right The character string will be displayed in the upper right part of the screen Lower right The character string will...

Page 47: ...o notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera status Real time Provide notification of the camera status when the status has changed Default Real time Note Depending on the network environment notification may not be provided in real time When multiple cameras are using the same Alarm status reception port even if Real time is s...

Page 48: ...to 0 255 When there is a bright part in an image the intensity may be overexposed Default Off Note This setting is only available when viewing images on the Live page with Internet Explorer Even if this setting is changed transmitted image data and data saved on the SD memory card are not changed 10 2 Configure the Internet settings Internet Click the Internet tab of the Basic page page 38 page 40...

Page 49: ...netcam com for further information Default Off Note When the DDNS setting is changed the DDNS setting on the Advanced tab of the Network page also changes to the same setting Recommended network setting for internet The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the ...

Page 50: ... Common Max RTP packet size Limited 1280byte HTTP max segment size MSS Limited 1280byte 50 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 51: ...age Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Audio recording Select whether or not to save audio data when saving video data in MP4 format Off Does not save audio data to videos MP4 format On Saves audio data AAC LC format to videos MP4 format Default Off Operating Instructions 51 10 Configure the basic settings of the ca...

Page 52: ...e image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may bec...

Page 53: ...ssword Enter the password Available number of characters 4 16 characters Unavailable characters Change When an SD memory card with a configured password is inserted the password can be changed using the Change button Old password New password Retype new password Enter the password Available number of characters 4 16 characters Unavailable characters Status Display the configuration status of the p...

Page 54: ...ove button to enter a password and then press the Set button In this case even if you enter an incorrect password the Status will change to Unlock Initialize settings from the Maintenance page page 180 Recording stream 1 Recording stream 2 Recording format Select the type of image data to be recorded on the SD memory card Off can only be selected for the Recording format of Recording stream 2 JPEG...

Page 55: ... priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s is set When On is selected for Additional info for detecting alteration Compression cannot be changed to JPEG 1 JPEG 2 or JPEG 3 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format the name of the saved file will be given auto...

Page 56: ...igger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name wil...

Page 57: ...64 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre alarm recording Set the duration to save image data on the SD memory card Off 2s 3s 4s 5s 10s 15s 20s 25s 40s 50s 60s 90s 120s Default Off Note The available values change depending on the H 264 ...

Page 58: ...he alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of our network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting Al...

Page 59: ...ning support support technical information Additional info for detecting alteration Select whether or not to give information for alteration detection to video files MP4 format to be saved on the SD memory card Note When the self signed certificate or certificate security certificate issued by CA Certificate Authority is not valid On cannot be selected When JPEG 1 JPEG 2 or JPEG 3 is selected for ...

Page 60: ...ate To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issued by CA and click the Execute button If the certificate is already installed the file name of the installed certificate will be displayed CA Certificate Information Displays the information of the certificate issued by CA When the Confirm button is clicked the registere...

Page 61: ...ed by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and...

Page 62: ...e Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one 10 5 2 Generation of the self signed certificate security certificate IMPORTANT If the CRT key is not generated it is impossible t...

Page 63: ...0 9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate ...

Page 64: ...T key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button to open the Security Settings window and check the Ena...

Page 65: ...ization name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The ce...

Page 66: ... been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk When the Delete button is clicked the installed server certificate will be deleted When On is selected for Additio...

Page 67: ...s changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is selected for Additional info for detecting alteration using exclusive software For further information about exclusive software and how to use it refer to our website below https i pro com global en surveillance t...

Page 68: ...erver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access ima...

Page 69: ...surveillance training support support technical information Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be saved on the SD memory card refer to our website below https i pro com global en surveillance training support support technical information Operating Instructions 69 10 Configure the basic settings of...

Page 70: ...e number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive...

Page 71: ...ges will not be saved To save them select Name w time date page 138 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 use...

Page 72: ... pixel 16 9 SFV110 1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 1 3 mega pixel 4 3 IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 88 privacy zone page 93 VMD area page 111 VIQ...

Page 73: ... the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the spec...

Page 74: ... 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 800x600 VGA 400x300 QVGA 160x120 Default JPEG 1 1280x960 JPEG 2 VGA JPEG 3 QVGA Image quality Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal ...

Page 75: ...4 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the bro...

Page 76: ...ega pixel 4 3 SFV130 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 3 mega pixel 4 3 SFV130 2048x1536 1 1280x960 800x600 VGA 400x300 QVGA 160x120 2048x1536 1 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 ...

Page 77: ...nsmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate per client Default Frame rate Note When Frame rate or Advanced VBR is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps ...

Page 78: ... Frame rate Advanced VBR or Best effort is selected for Transmission priority 160x120 and 160x90 64kbps 2048kbps QVGA 400x300 VGA 320x180 and 640x360 64kbps 4096kbps 800x600 128kbps 4096kbps 1280x960 and 1280x720 256kbps 8192kbps 1920x1080 and 1600x1200 512kbps 14336kbps SFV130 2048x1536 1024kbps 24576kbps SFV130 When VBR is selected for Transmission priority 160x120 and 160x90 64kbps 40960kbps QV...

Page 79: ...o will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio...

Page 80: ...icast port number plus 1000 Multicast TTL HOPLimit 3 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on...

Page 81: ...o image quality The setup menu will be displayed in a newly opened window page 82 Extra zoom Click the Setup button to display the setup menu that can configure the extra zoom The setup menu will be displayed in a newly opened window page 91 Privacy zone Click the Setup button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed pa...

Page 82: ...Image Audio page page 81 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab 82 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 83: ...Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio ...

Page 84: ...tion between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter a...

Page 85: ...sation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynam...

Page 86: ...ess It takes time to switch between modes Default Off Note When images are made darker by pressing the darker Brightness button on the Live page images may not automatically switch to black and white mode White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera...

Page 87: ...mpensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be...

Page 88: ... scene file can be selected here Registered scene files can be configured in the Schedule page page 168 If the timing of when images are viewed greatly affects the area where images are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The scene file name up to 10 char...

Page 89: ...1 Display the Image adjust setup menu page 81 Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio ...

Page 90: ...l masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting 90 Operating Instructions 11 Configure the settings r...

Page 91: ... zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Click these buttons to adjust the horizontal vertical position of the image after zooming Note SFV130 When 2 mega pixel 16 9 is selected for Image capture mode the maximum zoom ratio of the extra zoom becomes x3 0 When 2 mega pixel 4 3 or 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio of the...

Page 92: ...g area page 122 is configured To prevent this perform the setting for the extra zoom function before other settings 92 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 93: ...gging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete button corresponding to the zon...

Page 94: ...ch as the setting conditions or the subject Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting 94 Operating Instructions 11 Configure the settings relating...

Page 95: ...lity of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent areas...

Page 96: ...irmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4 images can be confirmed with...

Page 97: ...e more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 4 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted 5 Click the Confirm button The image H 264 1 H 264 2...

Page 98: ...ing VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...istortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture mode Configure the image capture mode before configuring the lens distortion compensation Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio ...

Page 100: ...ill not be synchronized Default Off Note Audio recording and Audio detection only operate when Mic input is selected for Audio transmission reception Audio encoding format Select the audio reception encoding format from G 726 G 711 AAC LC and AAC LC HIGH QUALITY Default G 726 IMPORTANT When AAC LC HIGH QUALITY is selected there are limitations about the following function SD memory card is not ava...

Page 101: ...noise select Middle or Low Default High Note This setting is also applied to the volume for Audio recording and Audio detection IMPORTANT If the AGC audio setting is changed after configuring Audio detection the volume of the sound that is detected with Audio detection may change In this case make sure to check the Audio detection setting Mic input interval Camera to PC Select an interval for audi...

Page 102: ... to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Available number of characters 1 128 characters Default Cam 1 selfcamera Cam 2 16 not registered IMPOR...

Page 103: ...f the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen so...

Page 104: ...rm images Alarm VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 113 Audio detection alarm When Audio detection is clicked the Audio detection tab will be displayed page 115 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a TCP alarm notification from the oth...

Page 105: ...otification Click E mail server to display the setup menu that can configure the settings relating to E mail notification when an alarm occurs The setup menu will be displayed in a newly opened window page 107 Alarm image FTP transmission Click FTP to display the setup menu that can configure the settings relating to FTP transmission when an alarm occurs The setup menu will be displayed in a newly...

Page 106: ...e image quality of Quality1 page 73 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7...

Page 107: ...E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 135 for information on configuration for these settings Operating Instructions 107 13 Configure the alarm settings Alarm ...

Page 108: ...transmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 138 for information on configuration for these settings 108 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 109: ... memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 51 for information on configuration for these settings Operating Instructions 109 13 Configure the alarm settings Alarm ...

Page 110: ...ion when an alarm occurs Click TCP alarm notification of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 118 for information on configuration for these settings 110 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 111: ... will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page pa...

Page 112: ...video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider ...

Page 113: ...ecting a subject moving over the whole screen Area No notification When TCP alarm notification is clicked the Notification tab of the Alarm page will be displayed page 117 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of our network disk recorders Refer to the ...

Page 114: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 115: ...ction function page 10 The alarm occurrence indication button will also be displayed when receiving a command alarm Notification may be delayed in some network environments even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 44 The audio detection feature is not designed to be used in situations that require high reliability We are not responsible f...

Page 116: ... quiet sounds lower the audio detection level Configure the audio detection level A B C D E Alarm occurrence indication button Mic input button Audio detection level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of the Image Audio page is displayed in ...

Page 117: ...d when Mic input is selected for Audio transmission reception on the Audio tab of the Image Audio page page 100 Noise or other unwanted sound from the surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 5 Configuration of the settings relating to alarm notification Notification Click the Notificat...

Page 118: ...ification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order to IP address 1 fir...

Page 119: ...he SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to the desired de...

Page 120: ... or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all configured information including the address user name password and notification data will be deleted User name Enter the user name login name to access the HTTP server Available number of characters 0 6...

Page 121: ...the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used Example When http 192 168 0 100 is set for the address and cgi bin comalarm cgi CMD 01 is set for Notification data...

Page 122: ...ettings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed on the top left of the cropping area The cropping outline position can be moved by clicking and holding the configured frame and...

Page 123: ...g images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selected for H 264 transmission cropping settings are not available for H 264 1 H 264 2 H 264 3 and H 264 4 When the maximum image capture size is selected for H 264 1 H 264 2 or JPEG 1 cropping settings ...

Page 124: ...fault Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The cropping outline may move out of alignment when the Extra zoom setting is changed Make sure ...

Page 125: ...ettings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine wh...

Page 126: ...m alphabetic characters numbers and symbols Access level Select the access level of the user from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and ca...

Page 127: ...ive host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 125 for further information about the access level Default 3 Live only Host check From the pull ...

Page 128: ... or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted H 264 3 H 264 3 images will be transmitted H 264 4 H 264 4 images will be transmitted Default JPEG 1 Note When Best effort is selected for Transmission priority of H 264 bit rate ...

Page 129: ...r H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Operating Instructions 129 15 Configure the settings relating to the authentication User mng ...

Page 130: ...ick the Network tab on the Network page page 38 page 40 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS 130 Operating Instructions 16 Configuring the network setting...

Page 131: ...ult 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera Default 192 168 0...

Page 132: ... Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refe...

Page 133: ... selecting 64kbps select Off for Audio transmission reception on the Audio tab page 100 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the usage environment In this case select JPEG with the Co...

Page 134: ...mber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 16 2 Configur...

Page 135: ...capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail fr...

Page 136: ...he Network page page 130 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When yo...

Page 137: ...ry card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address E mail subject Enter the E mail subject Available number of characte...

Page 138: ... be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number 138 Op...

Page 139: ...is selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image compression rate upon alarm detection only post alarm recorded images are compressed Compression is not applied to pre alarm recorded images When a selection with an asterisk on the right of it is selec...

Page 140: ...ing FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page page 168 Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable...

Page 141: ...0 User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers ...

Page 142: ...ress from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 130 NTP server address When Manual is selected for NTP server address setting enter the ...

Page 143: ... the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is proper...

Page 144: ...ameras using the HTTPS function Refer to page 148 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate...

Page 145: ... is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available Default HTTP HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port num...

Page 146: ... not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not ...

Page 147: ...le number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16 2 8 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image audio data sent from routers The p...

Page 148: ...y CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 149 Generation of the self signed certificate page 150 Generation of CSR Certific...

Page 149: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 150: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 151: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 152: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 153: ...ates the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 154: ...cate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port n...

Page 155: ...ork configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 156 When On is selected for User auth the authentication window will be displayed before d...

Page 156: ...perly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page wi...

Page 157: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 157 16 Configuring the network settings Network ...

Page 158: ...ator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 10 Windows 8 1 or Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator 158 Operating Instructions 16 Configuring the network settings Network ...

Page 159: ... displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 159 16 Configuring the network settings Network ...

Page 160: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK 160 Operating Instructions 16 Configuring the network settings Network ...

Page 161: ...8 Click Next 9 Click Finish Operating Instructions 161 16 Configuring the network settings Network ...

Page 162: ...Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such servi...

Page 163: ...mera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http www viewnetcam com for further information about the ...

Page 164: ...entified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 16 5 2 When using the Viewnetcam com service Personal Camera URL The U...

Page 165: ...for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message Th...

Page 166: ...that the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 177 16 5 5 When using Dynamic DNS Update Host na...

Page 167: ...characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Operating Instructions 167 16 Configuring the network settings Network ...

Page 168: ...nfigure the settings relating to schedules as follows VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule tab 168 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 169: ...edule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule Operating Instructions 169 17 Configure the settings relating to the schedules Schedule ...

Page 170: ... time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 125 and Off for Host auth on the Host auth page page 126 to validate Access permission When selecting H 264 r...

Page 171: ...nsmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Operating Instructions 171 17 Configure the settings relating to the schedules Schedule ...

Page 172: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 172 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 173: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 173 17 Configure the settings relating to the schedules Schedule ...

Page 174: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 174 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 175: ...erwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 system logs will be displayed No The serial ...

Page 176: ...A link for extension software screen is displayed Refer to our website https i pro com global en surveillance training support support kms for further information about extension software 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designa...

Page 177: ...grade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after complet...

Page 178: ...atus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Status The port forwarding status will be displayed 178 Operating Instructions 18 Maintenance of the camera Maintenance ...

Page 179: ...ormation that is displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is displayed Total use time is updated once per hour Number of overwrit...

Page 180: ...tion format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be displayed Up to 30 SD memory card logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs Note Refer to o...

Page 181: ...e to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 130 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep pressing the INITIAL SET button for 10 15 seconds Wait about 2 minutes after releasing the button The camera will start up and the settings including the n...

Page 182: ... recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents...

Page 183: ...tart restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed Operating Instructions 183 18 Maintenance of the camera Maintenance ...

Page 184: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 185: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 186: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 187: ...ed correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of no...

Page 188: ...d Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the CA certificate is complete CA Certificate Deleted Deletion of the CA certificate is complete Previous CRT key Appli...

Page 189: ...ommand prompt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the IP Setting Software confirm the camera s IP ...

Page 190: ...Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 164 Did you access http while using the HTTPS function To use the HTTPS fu...

Page 191: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Net...

Page 192: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 155 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 193: ...n the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the followin...

Page 194: ...e 85 Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 57 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the...

Page 195: ...ng Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 Internet Explorer 10 and Internet Explorer 11 Click the OK button The warning window will be displayed Click the...

Page 196: ...ght click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings 3 Select the Troubleshoot tab and then click Change settings 4 If the User Account Control dialog box is displayed click Yes When logged in as a user other than the administrator enter the password and click Yes Enter a user name as required 5 Move the slider for Hardware acceleration to ...

Page 197: ...mmunicate ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on ...

Page 198: ...curity tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DP...

Page 199: ...o saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2015 19 38 26 10000001_151224193826_A mp4 Ex Video saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2015 19 38 26 10000001_151224193826_A mp4 Ex Second stream Video saved manually or during the period of the schedule Approx 20 MB per fil...

Page 200: ...C0316 6042 PGQP2210TA i PRO Co Ltd 2022 i PRO Co Ltd https www i pro com ...

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