Panasonic HYBRID IP-PBX KX-TDA100, Feature Manual, Page: 62 / 364

1.3 C
62 Feature Manual
1.3.18 Consultation Hold
Description
Consultation Hold is a condition that a party is in, when an extension is calling other parties in order to
perform Call Transfer, Conference, or Call Splitting. When the operation is completed or canceled, the
consultation hold is released.
In Consultation Hold, the original call is treated as if it is on hold, allowing the extension to call a third party
all on one line. In Call Hold, the party on hold and the third party are connected to the extension using
separate lines.
Feature Manual References
1.3.7 Call Splitting
1.3.8 Call Transfer
1.3.16 Conference
1.3.19 COS (Class of Service)
Description
Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is
possible to control the behavior and privileges of extension users (allowing or denying certain extensions
access to various features, extensions, and CO lines) depending on the duties appointed to them.
Many extensions can belong to the same COS by assigning each extension the same COS number,
allowing the same restrictions and privileges to apply to a group of extensions.
The following features are controlled on a COS basis:
a)
→
1.9.14 Internal Call Block
b)
→
1.6.6 FWD (Call Forwarding)
c)
→
1.4.9 DND (Do Not Disturb)—DND Override
d)
→
1.3.6 Call Pickup
e)
→
1.1.2 Account Code Entry
f)
→
1.3.14 CO Line Access
g)
→
1.5.3 Executive Busy Override
h)
→
1.3.4 Call Monitor
i)
→
1.12.3 OHCA (Off-hook Call Announcement)
j)
→
1.20.3 Whisper OHCA
k)
→
1.17.6 TRS (Toll Restriction)
l)
→
1.5.4 Extension Dial Lock
m)
→
1.20.1 Walking COS
n)
→
1.3.15 CO Line Call Limitation
o)
→
1.3.8 Call Transfer
p)
→
1.4.10 Door Open
q)
→
1.4.7 DISA (Direct Inward System Access)