Panasonic HYBRID IP-PBX KX-TDA100, Feature Manual, Page: 129 / 364

1.8 H
Feature Manual 129
1.8 H
1.8.1 Hands-free Answerback
Description
A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting
the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is
established in the following method:
Conditions
• Hands-free Answerback applies to:
Intercom calls and CO line calls, including calls directed to an incoming call distribution group (ICD) in
UCD or Priority Hunting distribution method. (
→
1.9.2 ICD Group Features—Group Call Distribution)
• Hands-free Answerback for CO Line Calls
System programming is required to use this feature.
• Hands-free Answerback for Calls From an Extension That Placed a CO Line Call on
Consultation Hold
Calls from an extension that placed a CO line call on Consultation Hold can be treated by this feature
as either intercom calls or CO line calls, depending on system programming. If treated as intercom
calls, the call will be established immediately.
When transferring a call from an analog CO line, users are strongly recommended to perform a
screened transfer, so that the outside caller is not automatically connected to an extension using
Hands-free Answerback when the extension user is absent.
• Secret Monitor
The beep tone heard by the called party before answering can be eliminated through system
programming.
• Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the
Alternate Calling mode from the caller.
• Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
Programming References
PC Programming Manual
2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—Tone Length—Reorder Tone for PT Hands-free
2.8.17 [2-9] System Options
→
Option 1—PT Operation—Automatic Answer for Call from CO after
→
Option 3—Confirmation Tone—Tone 2 : Paged / Automatic Answer
→
Option 4—Transfer—Automatic Answer for Transferred Call
Type Answering Method
Intercom Call Established immediately after a beep tone at the called extension and
the caller hears a confirmation tone.
CO Line Call Established after a specified number of rings, a called extension hears
a beep tone.