Problem
Cause/solution
I cannot pair a cellular phone to
the base unit.
R
Depending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R
Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R
Some cellular phones may require you to enter the
Bluetooth PIN to pairing. Confirm that you entered the
correct PIN.
I cannot connect a cellular
phone to the base unit.
R
Confirm that your cellular phone is turned on.
R
Confirm that your cellular phone is within base unit range
(page 15).
R
Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
R
Depending on the state of the wireless environment, such
as the presence of any electrical interference, there may
be a delay even if the auto connection feature is turned
on. You can connect to the base unit manually (page 19).
R
The cellular phone has not been paired to the base unit.
Pair the cellular phone (page 18).
R
If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset or other
Panasonic DECT phone, disconnect the device, then
perform the connecting procedure to the base unit.
R
If your cellular phone is already registered on another
Panasonic DECT phone, this function will not work
properly. We strongly recommend that you remove the
registration of this phone on both your cellular phone and
on the other Panasonic DECT phone.
I cannot hear a dial tone.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
The base unit beeps.
R
New messages have been recorded. Listen to the new
messages (page 70).
Error sound is heard when I
press some keys on base unit.
R
Automated call block is being screened. Try again later.
For assistance, please visit http://shop.panasonic.com/support
81
Useful Information
KX-TG885SK(en)_1215_ver040.pdf 81
12/15/2017 5:04:15 PM
