Panasonic HC-V785, Operating Instructions Manual

Page: 164 / 222

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If the Wi-Fi connection cannot be established
≥
Please refer to the operating instruction of the device in use for details about the setting of the
wireless access point or smartphone.
Problem Check points
It cannot connect to the
wireless access point.
The wireless access point
is not detected.
(General)
≥
Turn ON the wireless access point.
≥ Approach the wireless access point and reconnect.
≥
If it takes time to complete the connection, the Wi-Fi
connection will be aborted.
Reset the connection settings.
≥ Check how to connect to the wireless access point and how
to set the security settings.
≥ If the wireless access point supports both the 2.4 GHz band
and the 5 GHz band, check if the setting for the 2.4 GHz band
is enabled.
≥ Make sure the wireless access point is registered in this unit.
(
l
166 )
≥ The device may be unable to locate the wireless access point
due to problems with the signal. Refer to “Setting up a
connection manually”. (
l 160 )
([Easy Connection (WPS)])
≥
Make sure the wireless access point is in the correct WPS
standby mode.
≥
Make sure the PIN code has been correctly input.
([Search] or [Set Manually])
≥
Make sure the SSID and password have been correctly input.
≥ Check the Authentication method, Encryption type, and
Encryption key (Password).
Radio waves of the
wireless access point get
disconnected.
≥
The condition may be improved by moving the location or
changing the angle of the wireless access point.
≥
If you use another 2.4 GHz band device such as a microwave
oven or cordless telephone nearby, you may interrupt the
signal. Keep a sufficient distance from these types of devices.