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1. Warranty card
A warranty card is included in the operating instructions (paper) provided with
this switch. Be sure to confirm that the date of purchase, dealer (company)
name, etc., have been entered in the warranty card and then receive it from the
shop. Read it carefully, and then keep it in a safe place. The warranty period is
one year from the date of purchase.
2. Repair request
If a problem is not solved even after taking the steps shown in the "Trouble
-
shooting" section in this manual, please use the Memo shown on the next page
and make a repair request with the following information to the shop where
you purchased this switch.
◆ Product name ◆ Model number
◆ Product serial No. (11 alphanumeric characters labeled on the product)
◆ Firmware version (The number after "Ver." labeled on the unit package)
◆ Problem status (Please give as concrete information as possible.)
● Within the warranty period:
Repair service will be provided in accordance with the conditions stipulated
in the warranty card.
Please bring your product and warranty card in your dealer.
● After the warranty period expires:
If our check determines that your product is repairable, a chargeable repair
service is available upon your request.
Please contact your dealer.
3. Inquiries about after-sales service and the product
Contact the shop where you purchased the product.
8. After-sales Service
