Panasonic EW-DC12, Operating Instructions Manual

Page: 18 / 360

18
English
Troubleshooting
Problem Possible cause Action
While charging
The charge status lamp
( ) does not glow when
charging starts.
You have just purchased the
toothbrush or have not used it
for a while.
The charge status lamp ( ) may not glow
for several minutes after starting to charge it,
but it will glow if you continue to charge it. If
the charge status lamp ( ) does not glow
after a while, consult with an authorized
service centre for repair.
The main unit is not attached
to the charging section.
Check that the main unit guide has been
attached to the charging stand properly.
(See page 16.)
The charge status lamp
( ) is blinking rapidly.
(Twice every second)
The temperature is too low or
high while charging.
Charge the toothbrush within the
recommended charging temperature of 5 °C
to 35 °C. If the charge status lamp ( ) blinks
even when charging within the recommended
temperature range, please contact an
authorized service centre for repair.
The toothbrush can only
be used for a few
minutes, even if it is
charged.
The main unit cannot be
inserted straight on the
charger.
Insert the main unit so the bottom of it
contacts the charging section of the charger,
and confirm that the charge status lamp ( )
glows. (See page 11.)
The battery has reached the
end of its life (approx.
3 years).
Replace the battery. (See page 20.)
Please contact your dealer or Service Centre.
The battery capacity
lamp ( ) turns off
without blinking.
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