TROUBLESHOOTING GUIDE
Before requesting service for your Air Massager, check the table below for the possible cause of
the problem. Some simple checks or minor adjustment on your part may eliminate the problem
and restore proper operation. If you are in doubt about some of the check points, or if the
remedies indicated in the chart do not solve the problem, call us at 1-800-338-0552 to locate the
servicer near to you.
10
SPECIFICATIONS
Power source:
120V AC, 60Hz
Power consumption:
38W (5W when power is turned off via the controller.)
Dimensions (H x W x D)
Air massager:
47-1/4" x 21-21/32" x 4-5/16" (1200 x 550 x 110 mm)
Air compressor:
7-1/2" x 9-27/32" x 6-5/16" (190 x 250 x 160 mm)
Weight
Air massager:
10.83 lbs (4.9 k
N
)
Air compressor:
8.18 lbs (3.7 k
N
)
Automatic timer:
Air massage:
Approx. 15 min.
Vib:
Approx. 15 min.
Sonic Audio:
Approx. 75 min.
Maximum user weight:
264 lbs (120 k
N
)
Problem
The air massage will not
start.
The sonic vibration will not
start.
The sonic vibration is
weak.
Probable cause(s)
The air compressor is not
plugged in.
The main power switch is not
turned on.
The compressor cable is not
plugged into the air compressor.
The air compressor is not
plugged in.
The main power switch is not
turned on.
The AV device has not been
connected with the included
cables.
The audiovisual output of the AV
device is monaural.
Suggested remedy
Please plug the air compressor
into a AC outlet (120V).
Please turn on the main power
switch.
Please plug the compressor
cable into the air compressor.
Please plug the air compressor
into an AC outlet (120V).
Please turn on the main power
switch.
Referring to page 8, please
connect the AV device’s
audiovisual output to the
appliance’s audiovisual input
using the appropriate cables.
Sonic vibration cannot be used
when the audiovisual output of
an AV device is monaural.
Vibratory responsiveness may
be inhibited at times due to the
signal content of the audiovisual
source.