Panasonic DMP-BD903, Owner'S Manual

Page: 28 / 40

- 28 -
Reference
Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
∫
Unit does not respond to remote
control or unit’s buttons.
Disconnect AC power supply cord, wait 1 minute,
then reconnect AC power supply cord.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
–
[BDT271/270]
Image disturbance when replacing
3D discs.
∫
Cannot eject disc.
1
Turn the unit on.
2
Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– POWER LED starts to flash, and “00 RET”
is displayed on the screen.
3
Press [
1
] (right) repeatedly on the remote
control until “06 FTO” is displayed on the
screen.
4
Press [OK].
To return to the factory defaults.
¾
Select “Yes” in “Restore Default Settings” in
the Setup menu. (
> 27)
To return all settings to the factory preset.
¾ Reset the unit as follows:
1
Turn the unit on.
2
Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– POWER LED starts to flash, and “00 RET”
is displayed on the screen.
3
Press [ 1 ] (right) repeatedly on the remote
control until “08 FIN” is displayed on the
screen.
4
Press and hold [OK] for more than 5 seconds.
The remote control does not work properly.
¾ Change the batteries in the remote control.
(
>
5)
¾ The remote control and this unit are using
different codes. Turn on this unit by using the
standby/on switch on this unit, and check
“Remote control
 ” which is displayed on the
screen when you press a button on the
remote control.
Press and hold [OK] and the displayed
number (“
 ”) for at least 5 seconds.
The TV tuner mode is not displayed when the
TV is turned on.
¾
This phenomenon may occur, depending on
the TV setting, when “Quick Start” is set to
“On”.
¾
Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
This unit is turned off automatically.
¾
To save on electricity, this unit is turned off
automatically if there is no button operation
for about 20 minutes when not playing back
(such as when paused or displaying the
menu, displaying still pictures, etc.).
(Compatible with ENERGY STAR
SPECIFICATIONS)
Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s
firmware to ensure that our customers are
enjoying the latest technology. (
> 13)
4
Make the following checks and visit our
website for more information.
For U.S.A.
:
www.panasonic.com/support
Enter the model number.
For Canada :
www.panasonic.ca/english/support
4
Or visit our website to find a service center.
You can find a service center near you easily
on our website.
Other support information :
“Customer Services Directory” (
>
36) or
“CONTACT INFORMATION” ( > 37).
General operation